Sweatcoin Reviews 5,739

TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Looking at 46 reviews, most reviewers were somewhat happy with their experience overall. Many people express significant dissatisfaction with the application's functionality, noting that it frequently bugs out, freezes, and becomes almost unusable. Customers report issues with incorrect step counting and the app failing to properly credit Sweatcoins, even for Premium users. The value for money is a major concern, as many feel the rewards are negligible, requiring years to accumulate a small cash-out value, if at all possible. Some people were dissatisfied with the payment process, citing difficulties in redeeming gift cards, issues with prize draws, and a lack of transparency regarding coin balances. Additionally, some customers mention that the app promotes products from companies that are perceived as unreliable through its deals.

What people talk about most

Application

Consumers find the app to be frustrating, with many reporting issues such as incorrect step counting, missing... See more

User experience

People report negative experiences with the user experience, with many reviewers calling the app "pathetic"... See more

Product

Customers had ambiguous experiences with the product, with some expressing disappointment over not winning... See more

Value for money

Clients share negative opinions on value for money, with many reviewers expressing disappointment that the... See more

Payment

Customers consistently note negative experiences with payment, expressing frustration with the app and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Just a couple of hours after my review of yesterday, what I complained about no gift card was available on my app for claiming suddenly made a 180 degrees turn and are all now available for my claim.... See more

Rated 3 out of 5 stars

I had the app for 6 years never won anything ... it doesn't count steps correctly or sync with my watch the only thing I liked about it was the walking for a cause. I'm done with it until they find a... See more

Rated 3 out of 5 stars

I think is getting easier to earn sweatcoins nowadays. Now we even can earn sweatcoins by paying games…more publicity more gains to the site. So, and this is my point of view, if people are viewing mo... See more

Rated 4 out of 5 stars

Everything is working as advertised, however, the partners offers are no longer showing in my app. I deleted and reinstalled, logged back into my account - still nothing. i also updated my app - still... See more


Company details

  1. Software Company

Information provided by various external sources

The app that pays you to get fit: Sweatcoin rewards you for the number of steps you make every day.


Contact info

  • Cheapside 107, EC2V 6DN, London, United Kingdom

  • sweatco.in

3.5

Average

TrustScore 3.5 out of 5

6K reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I won $1000 Thank you for this great…

I won $1000 Thank you for this great app that supports sports and profit at the same time

September 28, 2024
Unprompted review
Sweatcoin logo

Reply from Sweatcoin

Well done on your win, Ali - we hope you spend it on something you really love.
Happy Sweatcoining!

Rated 1 out of 5 stars

Not sure who is fraud!!

Hi,
All recently I downloaded the app and got scammed by one of their vendor to do the purchase it deducted my sweatcoins but unfortunately the website from where I made purchase, is banned in my country. So , I requested sweatcoins company to look into the matter in return, the company threatened me to block my account!!

I am not sure how complaining for something became a fraudulent activity for the company despite of providing the proof of exactly what happened

As neither I reclaimed my lost tokens nor blamed them for loosing it.

It was a simple act of letting the company know that particular websiteis not working in a particular regions.

When I complained to

September 22, 2024
Unprompted review
Rated 1 out of 5 stars

total scam

total scam. most of the offers are ones you would get just for signing up for the sites. they reduce the worth of the points, the amount of points you can get in a day, and then they expire. customer service nonexistent.

September 1, 2024
Unprompted review
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Reply from Sweatcoin

Hi Monroe,

We're sorry to see you've given us such a negative review here.

In terms of the offers in our marketplace, we'd love to hear what offers you'd like to see more of. We are constantly adding new exclusive offers in and striking up partnerships with new brands, so we'd love to hear what specific offers you have seen before so we can take a closer look.

Regarding the customer service request you mentioned was non existent, we've had a look for a support ticket under this name and are unable to locate anything. If you have a support query, please email us at support@sweatco.in and our dedicated support team will respond within 48 hours.

Many thanks,
Team Sweatcoin

Rated 5 out of 5 stars

I got my Xbox series S!

I’ve been using Sweatcoin for about 4 years. I mini earn coins by walking about. I like that it’s easy to use. I was ecstatic when I learned that I won!

September 13, 2024
Unprompted review
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Reply from Sweatcoin

Thank you for your fab review, Dennis!

We're so pleased to hear that you have won an Xbox with your hard earned steps and sweatcoins. We hope you love it!

Rated 5 out of 5 stars

Amazing win £250 pounds and 6 months…

Amazing win £250 pounds and 6 months supply of ZenB Laura emailed me to confirm my prize and it came through within 24 hours love sweat coin thanks

September 12, 2024
Unprompted review
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Reply from Sweatcoin

Thank you for your review, Damian and for sharing your great experience of winning one of our prize draws.

We hope you enjoy your prize and spend it on something really special.

Rated 1 out of 5 stars

In principle great however.....

In principle this sounds great however:
You can't obtain actual cash only discounts on purchases which I either don't want, don't need or already have.
Options to enter draws for prizes which you have an incredibly small chance of getting. Or the opportunity to buy gift cards allowing you to "cash out" . If you can get a friend to purchase or want to purchase with that company. Many of the offers to use need you to subscribe to that company and they hope you forget to cancel your subscription and spend money. It's a classic hook . The donation pages although worthy aren't local ones and how does the subscriber know that trees are being planted? Etc. Trust? Even the free spins require you to watch the same qet rich quick app videos of bingo, games of chance etc. I am glad some users gained actual rewards however the chances are few and far between for alot of time and effort. Alot of pushing to upgrade to premuim packages. Beware.

August 29, 2024
Unprompted review
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Reply from Sweatcoin

Hi Martin,

We're sorry to see you've left us such a negative and critical review here.

Let me try to address each of your areas of feedback.

Regarding obtaining actual cash, though we have many vouchers and such up for grabs in our influencers marketplace and our prize draws, we have never and will never claim to pay our users in real cash for their steps. We reward our users by giving them access to rewards which they can purchase with their steps alone. If you saw something differently, please do contact us at support@sweatco.in so we can investigate further.

Regarding the prize draws being a small chance to win, it's indeed correct (like with any other prize draw/raffle/lottery etc) that the chances aren't guaranteed to win a prize every time of course. As a company who needs to stay afloat, we cannot offer unlimited prize draws or rewards to each and every one of our millions of users, so prize draws are a great way of giving away fab rewards sustainably. If you had any other suggestions, feel free to add this to your support feedback message.

Regarding us hoping you will forget to cancel your subscriptions to our subscription offers, and this being a "classic hook", we're not sure what you're referring to here. There are millions of subscription based services out there, and we'd hope that users would read the offer details which always state that if you don't wish to be charged, please just cancel at any time. You can even do this right after redeeming the reward to avoid forgetting.

Lastly, regarding us pushing you to upgrade to our Premium plan, we actually only mention this in one scenario, being if you've walked over 10k steps in a day to notify you that if you're an active walker, you can earn double the sweatcoins with our Premium plan. Again, we are offering a free app to the majority of our users, and giving free rewards and incentivising people to move more. We feel it's fair that we mention our paid offerings, as well as a way to ensure we can continue to deliver Sweatcoin to our users for many more years to come.

Lastly on this, if you see no value to any of our our features in the Sweatcoin app, then we'd encourage you to check out Sweat Wallet, which is our sister app and allows you to earn crypto for your steps which you can do what you wish with (including trading).

If none of this is appealing to you, we totally understand, but just hope you appreciate we are simply trying to reward the world for being more active and try our very best, though not everything is perfect for everyone!

Rated 2 out of 5 stars

Great concept and was really loving the…

Great concept and was really loving the app until they changed up the scratch cards. I spend 5 sweat coins each time and never won more than 3 sweat coins. I think if I psy to get a scratch card maybe they should at least be worth what I paid for it! I don’t Even participate in that anymore

August 23, 2024
Unprompted review
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Reply from Sweatcoin

Hi Buc,

Thank you for your review and valuable feedback regarding the scratch cards.

We appreciate the frustration here and will certainly pass this over to our product team for potential future iterations of the new feature, but the way we currently see it as working exactly as a real life scratch card would work - you purchase a card and sometimes will not win anything, or a minimal amount.

We hope you'll give it another try though, as there are some amazing rewards up for grabs there!

Rated 1 out of 5 stars

do not trust this deceitful app

do not trust this deceitful app, no real prizes will be won by walking! it is all just stupid auctions that you will never know you won or not! they promise you money but you’re only 1 out of all of their users in the pool! most likely to win nothing. they will offer you all the good rewards first, but they will be completely IMPOSSIBLE to obtain in the time frame they want you too!! you will not be able to withdraw into visa, paypal, anything, not even gift cards. this app just needs to shut down and take their dumbass “sweat”coins with them,, people are genuinely trying to get some extra passive income and sh!tty apps like this with no purpose always get in the way. i wish people would stop giving money to companies like this. stop believing these false 5 star reviews, these persuasive misleading advertisements and let sweatcoin die like swagbucks did.

August 23, 2024
Unprompted review
Rated 1 out of 5 stars

Worst platform

Worst platform. Constant spam emails. Literally impossible to delete account. Would NOT recommend

August 23, 2024
Unprompted review
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Reply from Sweatcoin

Hi Samuel,

We're so sorry you're having issues regarding receiving emails.

We have checked your support ticket and see that your Sweatcoin account associated with the email address you contacted from has indeed been deleted, but we've requested some screenshots showing the emails you've received (including the email address these were sent to) so that we can look into this further from our end.

It may be that you have another account opened accidentally which needs deleting as well.

We're happy to help you here, please double check your emails and get back to us when you can 🙏🏼

Rated 1 out of 5 stars

(step )away from this company

I had over 2,500 sweatcoin, I was penalized for changing phones. They claim they cannot operate on Android,they were very unhelpfully. I also did a 100,000 step challenge,this was very hard for me to do being disabled. I completed the challenge thinking I was getting the reward of a £25 Amazon voucher,all I got were excuses about how I could not get the voucher. I'm trying to find a way at the moment to gather all my valued items I have with them to transfer to Crypto so I can close my account. I would not trust them at all.

August 13, 2024
Unprompted review
Sweatcoin logo

Reply from Sweatcoin

Hi John,

We're sorry you felt the need to leave us such a poor review.

Please note that we would never penalise a user for changing their phone.

It seems that you've reinstalled the app on a new device and ended up "signing up" therefore creating a new account, rather than "signing in".

In order to fix this, please just uninstall the app and reinstall using the credentials initially used to sign up. If you were struggling to locate these, just send us an email at support@sweatco.in and our support team are ready to help -- note, we can't see any support tickets logged from you.

Regarding not being able to operate on Android, we're not entirely sure what you're referring to here - we operate on most Android devices (and all Android devices which are most widely used).

Regarding £25 Amazon voucher, again, without any support ticket from you or further information, we're not sure what offer you're referring to or why you'd think that you'd won there. If you could send us along screenshots or more information, we'll be happy to again help here.

Many thanks,
Team Sweatcoin

Rated 5 out of 5 stars

I got $1400 by auction

I started sweatcoin from Apri, 2022. And I've run and walked over 30,000,000 steps. The auction using almost all sweatcoins I had was very exciting. I felt very happy when I won the auction.

July 20, 2024
Unprompted review
Rated 1 out of 5 stars

This app is completely fake,Walk for…

This app is completely fake,Walk for miles,Walk for miles,Earn the money,There is no payment options to pay out,Waste of time and effort,Scam Scam Scam app

August 5, 2024
Unprompted review
Sweatcoin logo

Reply from Sweatcoin

Hi Dale,

We're not sure what you're referring to here with regards our app being "fake" or a "scam". Note, Sweatcoin doesn't claim to allow you to cashout any of your sweatcoins - we do, however, reward you for your steps and have tons of amazing rewards in our marketplace for you to use your sweatcoins towards.

Note, if an app is explicitly telling you that you can earn money with them, we'd suggest exercising caution, as these apps are much more likely to be "scams".

If you wanted any assistance or explanation as to how to use Sweatcoin, just let us know!

Rated 5 out of 5 stars

Very thankful for the $500 prize

Very thankful for the $500 prize. Sweatcoin asked for my PayPal address and they sent me the $500 within minutes. I love this app.it keeps me motivated and up to date with my daily steps Thank You Sweatcoin❤️ I have been using Sweatcoin for 2 yrs and counting.

July 31, 2024
Unprompted review
Rated 5 out of 5 stars

Great for the entire family. . Keeps Everyone Active!

I have been using sweatco.in for several years. It keeps me active and moving. I try to outdo my previous week so the weekly score cards are nice to receive to see my previous week in comparison to my current week. My only issue is logging into the sweatcoin wallet because I don't have the activation email anymore so I haven't been able to log into that for a while now.

July 25, 2024
Unprompted review
Rated 1 out of 5 stars

Customer support is awful. App is buggy..

Customer support is awful. They only send form letters and never solve any problems. Their software and app often doesn't convert steps into sweatcoins. Customer support blames my phone when in reality it's their software. I uninstalled and reinstalled the app numerous times. I have rebooted my phone numerous times as they suggested. Their tips are useless. They just blame everything else aside their crappy software and app. It actually used to be good up until about a month or so ago..They close my support tickets because they say they don't have enough information but never state what further information they need. This app is terrible and I'm contacting my Congressman to investigate them since they refuse to give me any customer support or offer to manually credit my account for steps taken. They're cheating me and thousands (based on reviews here and on other sites) out if sweatcoins due their lousy software.

July 22, 2024
Unprompted review

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