This company is really reliable and orders are received within a few days. Products are far less expensive on this site.
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Outstanding Customer Services & Fast Delivery to the UK. The parcel was dispatched quickly with secure tracked Royal Mail delivery & arrived within days to London. The items arrived in bran... See more
I orderedcream expectinv to receive it sometime, possibly 8th or 9th January and it arrived much to mu surprise on 23rd December. Very easy website to usr and most efficient. Top Marks, especially... See more
I just love Swedishface. I buy a particular fragrance here in the uk and have done so for a few years. Last year I stumbled across Swedishface and I have nothing but praise for them. My fragrance is s... See more
4.8
Excellent
106 reviews
No recent history of asking for reviews
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Don’t come back again too slowly…
Don’t come back again too slowly delivery. I wait two weeks still not arrive in Uk.
March 29, 2021
All good products and delivery..
March 7, 2021
Uncertainty made sure
I was unsure about ordering as I have been scammed in the past but my experience of SwedishFace is that I received what I ordered, at a very good price and in reasonable time. There seems to have been some delay in delivery because of Brexit.
March 3, 2021
I still haven’t received this item yet
I still haven’t received this item yet. Pls look into this and inform me of the progress.
February 28, 2021
Item arrived in good time and it was a…
Item arrived in good time and it was a great price
February 24, 2021
The only place where i could find…
The only place where i could find exuviance face masque in eu. Thank you. 4stars because delivery took ages
February 20, 2021
First time using this company
First time using this company, I'm totally impressed with the service, products and delivery.
The website was easy to use and made purchasing easy.
Highly recommended.
January 19, 2021
Ordering from the UK
Ordering from the UK. Was very happy with the whole experience of ordering from Swedishface. The only thing that could of been better would be the order updates during delivery process.
January 19, 2021
Great service!
January 18, 2021
wonderful products
January 12, 2021
Placed order on 23/12/2019
Placed order on 23/12/2019, still no items on 08/01/2020 and the Royal Mail tracking code results in nothing...
Tried contacting customer support > no reply
Tried calling > in Swedish, no options for English even though a .co.uk website. I left a message (in English) and no reply so far.
January 8, 2020
Unprompted review
Reply from SwedishFace.co.uk
Hi Gregory,
I found your message here by chance since we hadn't acquired the account for swedishface.co.uk here on trustpilot yet. But now we have. I will help you.
I believe that the delay (and strange tracking error) could be a result of the Christmas and new years holidays, in combination with the Covid 19 situation in combination with Brexit.
I am really sorry about this, but I must ask you to wait at least a week more.
If we still don't see anything on tracking, we may send your order again.
Btw. We have actually not received any email from you.
You can reach us on phone, no problem, we can speak English.
There is a voice during waiting. But you don't need to press any button.
Just call, and you will reach us during our open times, which would be 9.00 to 15.00, UK time.
Please call us, or email, in a week if you still don't see anything on the tracking or haven't received it yet. Email is: customerservice [ a t ] swedishface [ d o t ] com
or support [ a t ] swedishface [ d o t ] com. Both work.
NOTICE: That is .com, not .co.uk.
Best regards,
Simon
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