Sweet Bee Organics Reviews 

430
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 168 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality and effectiveness of the natural products, noting how wonderfully they soothe the skin and significantly improve their nightly sleep without any trouble. People additionally point out the outstanding customer support team and the charming, careful packaging that makes receiving orders a wonderful daily delight. However, some people mentioned significant issues regarding unexpected delivery delays, missing tracking updates, and excessively long waiting times for packages. A few consumers also noted occasional problems with an unusual product consistency, unpleasant smells, or items arriving melted during transit.

What people talk about most

Product

Customers had positive experiences with product, noting that the magnesium butter and sleep salves help them... See more

Quality

Customers consistently note positive experiences with quality, praising the effective and high-quality... See more

Customer service

Consumers find customer service to be positive, highlighting prompt, helpful, and polite interactions with... See more

User experience

Users describe positive interactions with user experience, highlighting how wonderful and calming the nightly... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many praising the swift shipping times and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Totally love Glow, it really does make my skin look and feel hydrated and glowing. Not sure about African soap, as I need to use a different cleanser for my eyes - they water when it gets close. Othe... See more

Company replied

Rated 5 out of 5 stars

Very fast delivery and perfectly packaged. And fantastic, effective, high quality products. I love the summer stillness magnesium deep sleep. For me this is the best one, and the most effective helpin... See more

Company replied

Rated 5 out of 5 stars

Love all these products - I sleep better, feel better and my skin has improved. I have very sensitive skin and prone to dry, sore allergy related episodes. Using the daily Sacred African black soap, f... See more

Company replied

Rated 5 out of 5 stars

Your magnesium foot butter is literally my go to life saver. I am peri menopausal and adhd and I can't sleep without it and it's completely got rid of my morning anxiety and panic! If I run out I'm ba... See more

Company replied


Company details

  1. Vitamin and Supplements Store
  2. Fitness and Nutrition Service
  3. Health and Beauty Shop

Written by the company

At Sweet Bee Organics we are passionate about creating natural Organic skincare and wellness products designed to support healthy skin and everyday wellbeing. We specialise in plant based, organic products that are free from harsh chemicals, synthetic fragrances and unnecessary additives. Offering gentle yet effective solutions suitable for all different body types. Our mission is to provide honest, transparent and sustainable products that customers can trust. Every product is carefully formulated using thoughtfully selected natural and organic ingredients With a strong focus on nourishment, balance and long term health. We believe wellness products should be simple, effective and kind to both the people and the planet. That is why we prioritise ethical sourcing, eco conscious packaging and responsible production practice across everything we create. At Sweet Bee organics customer care is at the heart of what we do. We are passionate about building trust. Listening to feedback and continuously improving our products and services to meet the needs of our community. We are proud to be a part of the growing movement towards clean beauty, sustainable skincare and conscious living.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

430 reviews

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4.6

All reviews

(430)

222 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolutely Miraculous - A True Game Changer

I honestly don’t even know how to put into words what the Sleepy Child Bundle has meant to our family. ❤️

My son absolutely loved it, and more importantly, it helped him during moments when there were so many things he simply couldn’t do. There were difficult days when our options felt so limited, and this gave him a sense of comfort, calm, and something he could actually enjoy. Watching him connect with it and find that little bit of peace was incredibly emotional for us.

For our family, this wasn’t just another product, it became something that genuinely made a difference during an incredibly challenging chapter. It was, quite honestly, a miraculous game changer. ✨

And the customer service, EJ was equally extraordinary. The kindness, compassion, responsiveness, and genuine care we experienced were beyond what I expected. In a world where customer service can sometimes feel transactional, this felt completely different. We felt heard, supported, and cared for as a family.

I am truly speechless with gratitude. When something brings your child comfort during moments when you’re struggling to find ways to help them, it means more than a five-star review could ever express.

Thank you for creating something so special and for putting so much heart into both your product and your customer experience. You didn’t just provide a bundle, you gave my son moments of comfort, happiness, and relief when he needed them most. That is something our family will never forget. ❤️✨
Absolutely 5 stars, and if I could give more, I would. Highly, highly recommend!

August 20, 2026
Unprompted review
Sweet Bee Organics logo

Reply from Sweet Bee Organics

Wow Lisa, this review left us speechless! This is such an incredible review. We're so happy we could provide your son with the wonderful comfort packed into our Sweet Sleepy Child Bundle.
It's times like this we really understand why we do what we know and we thank you for reminding us of that.
Thanks again Lisa 💛

Rated 5 out of 5 stars

Highly recommend

I attended two back to back concerts. Dancing, jumping, walking a lot, and at the end of each night I used the magnesium lavender butter around feet and ankles. The day after I woke up with no feet pain at all.
Such a great product!

August 16, 2026
Unprompted review
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Reply from Sweet Bee Organics

Hi Serena,
Thank you so much for this lovely review! We are so happy to hear that our Sweet sleep magnesium butter could support you through some serious dancing and wonderful memories made, all without the post dance pain!
We are thrilled to have you as part of our amazing community, and we wish you many more nights full of dancing, fun, and comfort. ❤️

Warmest wishes
Jennifer & Tash

Rated 5 out of 5 stars

Sweet Bee Organics has TOTALLY CHANGED…

Sweet Bee Organics has TOTALLY CHANGED MY LIFE!!! The Sleep Magnesium Butter is a game changer!!! As an older woman sleeping is not the easiest but with this product it is no longer an issue!!! I cannot recommend it enough. They also have the most incredible customer service! Thank you so much for making such a magical product!

August 15, 2026
Unprompted review
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Reply from Sweet Bee Organics

Hi Heather,

Thank you so much for taking the time to leave us this review, it has honestly meant the world to us.

We cannot express how happy we are to read how much your Sweet sleep is helping you get the rest you truly deserve and this is honestly exactly why we do what we do. Thank you for being apart of this wonderful community and for trusting us.

Warmest wishes
Jennifer & Tash ❤️

Rated 5 out of 5 stars

Incredible customer service

Incredible customer service, I wasn’t expecting to get hold of someone at 11pm but honey was so helpful with letting me know on a restock query. I recently discovered sweet bee Organics and am absolutely obsessed so HAVE to try more products asap ❤️

August 12, 2026
Unprompted review
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Reply from Sweet Bee Organics

Hi Jessica,
This is such a lovely review, thank you so much for taking the time to share this.

Our customer service team are available 24/7 to help whenever you need it, we are thrilled to hear you had such a fantastic experience with us and to hear you would like to try some more products.

Thank you so much for your support.

Warmest wishes
Jennifer & Tash ❤️

Rated 5 out of 5 stars

The Bees Knees!

Sweet Bee Organics has the most beautiful lineup of organic products. I am in love with the magnesium butter that calms the day away, and has appeared to reduce the swelling in my calves that typically occurs throughout the day. The black soap and sacred skin face oil is luxurious and so far has proven to be a simple and effective skincare routine. I start my day with the Sacred Roots Healing Chocolate drink as well and I swear it curbs my morning cravings on top of being an excellent health boost. Lastly, dealing with customer service was a dream come true. Dayang was so kind and made everything so easy. I plan to be a customer for life! Keep shining, Sweet Bee! 🐝 💕

August 12, 2026
Unprompted review
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Reply from Sweet Bee Organics

Hi Kristi,
Thank you so much for leaving us this thoughtful detailed review.
It was a such a pleasure to read how much you love all of your products and the customer service you received, it truly means the world to us that our customers are completely satisfied.

It is such pleasure to pass on this kind of feedback to the team and your special mention to Dyang will really mean the world to her.

Thank you for being such a valued member of our community.

Warmest wishes
Jennifer & Tash ❤️

Rated 5 out of 5 stars

Great Experience!!!!!

Recently I placed my first order with Sweet Bee Organics. I'm on a mission to use natural products. When my order arrived there was no tape on the box. The seals on the products were broken. I contacted Sweet Bee Organics. I received a quick response requesting information about the mishap. I received constant communication with a resolution to replace the products. I received replacements in a very timely manner. I highly recommend this company and I'm enjoying the products that I ordered. It has been a very great experience!

July 28, 2026
Unprompted review
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Reply from Sweet Bee Organics

So glad to hear your issue was quickly resolved! We're always happy to help here, you just have to reach out :) thanks for sharing!

Rated 5 out of 5 stars

Wonderful products

Wonderful products. I particularly like the magnesium foot cream, which works wonders in helping me sleep and leaves the skin on my feet feeling so much softer. All beautifully packaged too, its such a treat to receive through the post.

July 25, 2026
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Reply from Sweet Bee Organics

Thanks Rebecca, it's such a wonderful product isn't it! And we love our specially designed packaging 😊

Rated 5 out of 5 stars

I use Sweet Bee Nighttime Magnesium…

I use Sweet Bee Nighttime Magnesium nightly for relief from leg cramps. It really does help significantly. I recently received an order that leaked had some of the product. When I reached out to them about the issue, I was pleasantly surprised to receive a very quick response. They immediately began to address the issue and forwarded me to the support team who addressed and resolved my issue within minutes. They definitely stand behind their product and service. Excellent in every way.

August 8, 2026
Unprompted review
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Reply from Sweet Bee Organics

Hi Patricia! So sorry to hear your product leaked slightly, but glad you got in touch so we could fix it quickly, as we always do :) so happy it's helping with your leg cramps!

Rated 1 out of 5 stars

I wanted to like this after reading…

I wanted to like this after reading good reviews but sadly it didn’t work for me .

July 26, 2026
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Reply from Sweet Bee Organics

Sorry to hear this! Could you let us know how it didnt work for you? We may be able to help :) feel free to email us at hello@sweetbeeorganics.com quoting this review so we can look further into this. You can send FAO Tash/Jen who are the customer advocacy lead team.

Rated 5 out of 5 stars

I love the magnesium butter

I love the magnesium butter, especially how calming the lavender scent is! I have been applying it every night without fail and as a part of my bedtime ritual. I am definitely falling asleep much quicker and love the smooth the eye mask feels!

July 25, 2026
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Reply from Sweet Bee Organics

Glad you're enjoying these products, the ultimate sleep bundle!

Rated 5 out of 5 stars

Amazing

Amazing, fast service and great products

July 25, 2026
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Reply from Sweet Bee Organics

Thanks Alison! 😊

Rated 5 out of 5 stars

Sweet Bee are amazing

Sweet Bee are amazing. The customer service has been so helpful and especially Maria! Love the Magnesium sleep butter (fixed my restless legs!) and the African face scrub is a dream too. Recommend!!!

August 9, 2026
Unprompted review
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Reply from Sweet Bee Organics

Thanks Olivia! Great to hear you are enjoying our products and our wonderful customer service! We are so proud of both :)

Rated 5 out of 5 stars

First class

First experience with this company and found it be excellent. I ordered the magnesium butter and it arrived quickly, was well packaged and is high quality. I'm using it every night and it's lovely so very happy with everything!

July 25, 2026
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Reply from Sweet Bee Organics

So glad to hear this! Regular nightly use is the best way to get results so keep it up 😊

Rated 5 out of 5 stars

Magnesium Butter

Their products are true to their word. I use the Magnesium Butter as I suffer with restless legs and it instantly soothes it or stops it completely. I've released that dehydration is a big player in this condition too so I'm now on top of it and sleeping soundly thanks to Sweet Bee. The lavender one smells lovely too so I go to sleep with some on pillow. I can't speak highly enough about the product and the customer services. They always reply promptly and can't do enough for their customers. I wish all companies were as good as this as they really are 10 out of 10 in every aspect.

August 7, 2026
Unprompted review
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Reply from Sweet Bee Organics

So interesting to hear that dehydration is a big part of restless legs! We will use this info to help our customers who reach out that suffer with RLS. Thanks for your kind words, we certainly pride ourselves on our hero product and customer service 🙏

Rated 5 out of 5 stars

Excellent customer service

I had an issue with delivery and when I contacted the company they immediately rectified it free of charge.

August 4, 2026
Unprompted review
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Reply from Sweet Bee Organics

Hi Bernadette,
Thank you so much for this review, I am so sorry to hear you had trouble with your delivery. We are thrilled this was resolved for you by the team and we are always here to help should you need it.

Warmest Wishes
Jennifer

Rated 5 out of 5 stars

I was struggling with your website…

I was struggling with your website because it was quoting prices in $ despite me being on the UK site. Your customer service team were extremely helpful with that and with questions about subscribing.

July 25, 2026
Sweet Bee Organics logo

Reply from Sweet Bee Organics

Hi Jennifer,
This is so lovely to read, thank you for sharing!
I am sorry the website was giving you some trouble there but so pleased the team were able to help, we are so happy to have you part of our wonderful community.

Warmest wishes
Jennifer

Rated 5 out of 5 stars

Amazing customer service

I had a problem with my product so I got on to the company and I can only say the customer service is 5*.
They were professional, kept me updated and it felt like a personal touch which is rare these days. I was promptly sent a replacement product which is perfect. I would recommend this company, not only for their products but also for their exceptional customer service. I was even receiving emails over the weekend making sure I was updated at all times. I would like to thank Mira and Marla for resolving my issue so quickly.

July 31, 2026
Unprompted review
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Reply from Sweet Bee Organics

Hi Jo,
We sincerely appreciate you taking the time to share your experience with us. Providing professional, round the clock service is our top priority, and we are glad we could promptly resolve the issue with your product. Your kind words have been passed along to Marla and the rest of our customer support team. Thank you so much for your support and recommendation.

Warm wishes
Jennifer

Rated 5 out of 5 stars

Sweet Bea magnesium foot rub

Fantastic products, excellent service really good quality and very that l fast delivery lovely small business nice to support

July 14, 2026
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Reply from Sweet Bee Organics

Hi Mrs Ball,
Thank you so much for sharing your wonderful feedback, your support means the world to us!
Thank you for being a huge part of our Sweet Bee family.

Warmest wishes
Jennifer

Rated 4 out of 5 stars

I had an issue with the one of the…

I had an issue with the one of the products (deodorant consistency was too soft liquid like I believe due to the summer temperatures). At first I was disappointed, since it created a mess. However, I decided to contact customer support and I was pleasantly surprised how quick and nice they are. The shipped a replacement product right away. Than you!

July 27, 2026
Unprompted review
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Reply from Sweet Bee Organics

Hi Laura,
Thank you so much for leaving us this review, we are thrilled to hear you had such a positive experience with the team and the issue was resolved fast and efficiently for you.
Please do reach out any time, we are always happy to help in anyway we can and thank you so much for your support.

Warm wishes
Jennifer

Rated 5 out of 5 stars

Outstanding Customer Service

Customer service.

August 3, 2026
Unprompted review
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Reply from Sweet Bee Organics

Thank you so much MS Charles! We are so pleased you are happy with the service. Your support means the world to us!

Warm wishes
Jennifer

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