Sweet Bee Organics Reviews 

430
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 168 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality and effectiveness of the natural products, noting how wonderfully they soothe the skin and significantly improve their nightly sleep without any trouble. People additionally point out the outstanding customer support team and the charming, careful packaging that makes receiving orders a wonderful daily delight. However, some people mentioned significant issues regarding unexpected delivery delays, missing tracking updates, and excessively long waiting times for packages. A few consumers also noted occasional problems with an unusual product consistency, unpleasant smells, or items arriving melted during transit.

What people talk about most

Product

Customers had positive experiences with product, noting that the magnesium butter and sleep salves help them... See more

Quality

Customers consistently note positive experiences with quality, praising the effective and high-quality... See more

Customer service

Consumers find customer service to be positive, highlighting prompt, helpful, and polite interactions with... See more

User experience

Users describe positive interactions with user experience, highlighting how wonderful and calming the nightly... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many praising the swift shipping times and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Totally love Glow, it really does make my skin look and feel hydrated and glowing. Not sure about African soap, as I need to use a different cleanser for my eyes - they water when it gets close. Othe... See more

Company replied

Rated 5 out of 5 stars

Very fast delivery and perfectly packaged. And fantastic, effective, high quality products. I love the summer stillness magnesium deep sleep. For me this is the best one, and the most effective helpin... See more

Company replied

Rated 5 out of 5 stars

Love all these products - I sleep better, feel better and my skin has improved. I have very sensitive skin and prone to dry, sore allergy related episodes. Using the daily Sacred African black soap, f... See more

Company replied

Rated 5 out of 5 stars

Your magnesium foot butter is literally my go to life saver. I am peri menopausal and adhd and I can't sleep without it and it's completely got rid of my morning anxiety and panic! If I run out I'm ba... See more

Company replied


Company details

  1. Vitamin and Supplements Store
  2. Fitness and Nutrition Service
  3. Health and Beauty Shop

Written by the company

At Sweet Bee Organics we are passionate about creating natural Organic skincare and wellness products designed to support healthy skin and everyday wellbeing. We specialise in plant based, organic products that are free from harsh chemicals, synthetic fragrances and unnecessary additives. Offering gentle yet effective solutions suitable for all different body types. Our mission is to provide honest, transparent and sustainable products that customers can trust. Every product is carefully formulated using thoughtfully selected natural and organic ingredients With a strong focus on nourishment, balance and long term health. We believe wellness products should be simple, effective and kind to both the people and the planet. That is why we prioritise ethical sourcing, eco conscious packaging and responsible production practice across everything we create. At Sweet Bee organics customer care is at the heart of what we do. We are passionate about building trust. Listening to feedback and continuously improving our products and services to meet the needs of our community. We are proud to be a part of the growing movement towards clean beauty, sustainable skincare and conscious living.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

430 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(430)

222 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great products

Great products, simple to control subscriptions. Brilliant offers which lead me to purchase more products. Can’t fault them so far

July 14, 2026
Sweet Bee Organics logo

Reply from Sweet Bee Organics

Hi Julie,
Thank you for this brilliant review.
We’re so glad you’re loving the products and finding your subscription easy to control. Keeping things simple and delivering great offers is exactly what we aim for.

We are always available should you need any help or support, thank you so much for being a part of our amazing community.

Warmest wishes
Jennifer

Rated 4 out of 5 stars

Totally love Glow

Totally love Glow, it really does make my skin look and feel hydrated and glowing.
Not sure about African soap, as I need to use a different cleanser for my eyes - they water when it gets close. Otherwise it’s lovely. However that’s not a great combo as I have to find a different brand for eye cleanser, or wait for you to produce one?!

July 14, 2026
Sweet Bee Organics logo

Reply from Sweet Bee Organics

Hi Eleanor,
Thank you so much for taking the time to leave us this lovely review.

I am so happy to read you love your Glow facial moisturiser and that you are noticing some wonderful benefits. We so appreciate your feedback too and I will absolutely pass this onto our Product development team, your opinion is extremely important to us.

Thank you for being a huge part of this community.

Warmest Wishes
Jennifer

Rated 5 out of 5 stars

Excellent products

I use Sweet Sleep Magnesium balm on my son at night. I’m not 100% sure it’s helped with his sleep, but it’s a part of his bedtime routine that he enjoys. I was sent samples of Glow 1 and Sacred Skin Facial Oil, which are AMAZING. They make my skin feel super nourished. Excellent products.

July 14, 2026
Sweet Bee Organics logo

Reply from Sweet Bee Organics

Hi Laurel,
We love this so much thank you for sharing.
It is a huge honour that we have become a bedtime ritual for such an important little person in your life. And we are thrilled to hear you have enjoyed your Glow and Sacred skin facial oil, your support means the world to us.

Thank you for being a wonderful part of our community.

Warmest wishes
Jennifer

Rated 5 out of 5 stars

As a consumer

As a consumer , so many advertisements can be confusing . Before I leap to a selection , I always check reviews .i , find this magnesium butter for sleep , but mostly for aches and pains . . Was able to reach a real person , before dawn . At first it was automated. As soon as I requested a real person , boom they were able to add to my knowledge and considered many factors of how to address my concerns .
Definitely recommend this product .

July 20, 2026
Unprompted review
Sweet Bee Organics logo

Reply from Sweet Bee Organics

Hi Sandra,
Thank you for this wonderful review, We are so glad you found us through honest feedback.
It is great to hear that our magnesium butter is bringing you relief from aches and helping you sleep. We pride ourselves on having real humans ready to support you whenever you need us, so we are thrilled you had such a great experience with our team.

Thank you for your support and recommending us.

Warmest wishes
Jennifer

Rated 5 out of 5 stars

What a wonderful company !

What a wonderful company !! Absolutely love her Sleep Butter but had too much of it due to my subscription. I pushed my delivery out to 6 weeks but still too soon. I contacted a representative Honey via their online chat and told her I wanted to cancel. She offered 6 month delivery with FREE shipping on all subsequent deliveries. So glad because I truly don’t miss a night without it 💜

July 19, 2026
Unprompted review
Sweet Bee Organics logo

Reply from Sweet Bee Organics

Hi Dannielle,
Thank you so much for this beautiful review, We are absolutely thrilled to hear how much you love your Sweet sleep magnesium Butter and that you don't miss a night without it.

Honey is a a wonderful part of our team, and we will definitely pass your kind words along to her, We are so glad she could find the perfect schedule for you so you can keep enjoying your nighttime routine without the product pile up.

Thanks for being a wonderful part of our community!

Warm wishes
Jennifer

Rated 5 out of 5 stars

My daughter introduced me to your sweet…

My daughter introduced me to your sweet sleep. I loved it and didn't think it could be improved upon. I was wrong, the new formula is so soft and creamy and absorbs even better! Loving it!

July 11, 2026
Unprompted review
Sweet Bee Organics logo

Reply from Sweet Bee Organics

Hi Ruth,

Thank you so much for taking the time to leave us this wonderful review,

We are so pleased to hear your daughter introduced you to us and that you have been so happy with your experience, your positive comments on our new reformulation are so great to hear and we will certainly pass this onto the team.

Thank you so much for being such an important part of our amazing community.

Warmest wishes
Jennifer

Rated 5 out of 5 stars

Absolutely wonderful magnesium butter

Absolutely wonderful magnesium butter! Just finished my second pot & I love how it smells and feels. Genuinely helps soothe me around bedtime.

July 18, 2026
Unprompted review
Sweet Bee Organics logo

Reply from Sweet Bee Organics

Hi Phaedra,
Thank you so much for taking the time to share your review, Finishing your second pot is the highest compliment we could receive.
We are absolutely thrilled to hear that the texture, scent and soothing benefits of our Magnesium Butter have become a key part of your bedtime routine.
Your support means the world to us, and we look forward to keeping you stocked up for many more restful nights ahead.

Warmest wishes
Jennifer

Rated 5 out of 5 stars

non-negotiable part of my nightly routine

​I absolutely love Sweet Bee products! I’ve been using their Magnesium Butter for a while now, and it has become a non-negotiable part of my nightly routine.

​Since adding it to my evening schedule, I’ve noticed a massive difference and a deeper sleep. Plus it smells amazing and makes your feet soft.

July 18, 2026
Unprompted review
Sweet Bee Organics logo

Reply from Sweet Bee Organics

Hi Katie,

This is so lovely to read and thank you so much for sharing your experience with us, as an independent business it means the world to us that our products have become a huge part of your life and routine.

We are honoured to be able to help you enjoy the restful sleep and relaxation that you deserve to enjoy, thank you so much for your support.

Warmest Wishes
Jennifer

Rated 5 out of 5 stars

Sweet bees organics

Have bought from this company for a year maybe more the magnesium butter helps myself and also my child sleep much better my child as sleep issues and this has not completely solved these issues but I find it helps a lot. I also give all year round the elderberry elixir to my daughter who is vulnerable because off her disability she get poorly a lot in winter so the high vitamin c helps her over come her illnesses colds etc a lot faster and builds up her immune system. The products are lovely and good quality good ingredients no crap and come in glass bottle or jars. I’ve had the chance to try the skincare in sample sizes and they were all lovely and helped my skin. Would recommend this company there was a time the elderberry turned up smashed sweet bees sent me a new bottle straight away first class and I received it the very next morning they where easy to get in touch with and solved my issue straight away. Can be a bit expensive but the products are excellent quality and you get what you pay for.

July 17, 2026
Unprompted review
Sweet Bee Organics logo

Reply from Sweet Bee Organics

Hi Alison,
Thank you so much for being a loyal customer with us this past year.
We are incredibly touched to hear that our Sweet Sleep Magnesium Butter brings comfort to both you and your daughter at bedtime, and that our Elderberry Elixir provides that vital immune support for your daughter.

Hearing how our clean, high quality ingredients make a real difference in your family’s wellness is exactly why we do what we do. We are also so glad our team could quickly replace that transit mishap for you and we are so appreciative to you for your patience and understanding.

Thank you for recognising the value and love we pour into our products. We look forward to supporting your family for many more years to come.

Warmest wishes
Jennifer

Rated 5 out of 5 stars

LOVE

I love my Sweet Bee products 10/10. I am particularly Obsessed with the Mag Butter I look forward to putting it on every night. It instantly calms my body and helps me sleep better. I also love the face oil and I can tell my complexion is improving after using.

July 6, 2026
Unprompted review
Sweet Bee Organics logo

Reply from Sweet Bee Organics

Hi Anna,

Thank you for this lovely feedback and for your continued support.

We are so happy to hear how much you love your Sweet sleep magnesium butter and that you feel more calm and relaxed after applying, we are honoured to be able to support you into a better nights rest.
Our face oil is a truly wonderful product, we are thrilled you are seeing some fantastic result with this too!

Thank you for being such a wonderful part of this beautiful community.

Warmest wishes
Jennifer

Rated 5 out of 5 stars

Sweet Sleep Magnesium

I have suffered from poor sleep for many years often waking up several time's a night and giving up in the early hours. This has affected my concentration during the day and resulting in cat napping through fatigue. Looking on the Internet for something natural that might help improve my sleep I came across a company called Sweet Bee organic. Reading about its CEO a lady called Holly I was so impressed by her story I researched there products and discovered Sweet Sleep Magnesium and read the great reviews. To order was easy and found the telephone staff very helpful. I have been using this product for several month's now and have started to get a full 8 hrs unbroken sleep. Thanks you Sweet Bee for a great product 😴.

June 1, 2026
Unprompted review
Sweet Bee Organics logo

Reply from Sweet Bee Organics

Hi Alan,
It was wonderful to read your review and thank you so much for taking the time to share this with us.

We are so sorry to hear of the sleep troubles you have experienced and so pleased you have been able to find some relief for this with your Sweet sleep magnesium butter. 8 hours of unbroken sleep is what dreams are made of!

Your kind words mean the world to us, thank you so much for being a huge part of our amazing community.

Warmest wishes
Jennifer

Rated 5 out of 5 stars

What a fabulous little company!

What a fabulous little company!.
Amazing product's and Incredible customer service. This is how to do business!. I had a problem and Marla sorted it out politely, professionally and swiftly. Amazing!. I just absolutely love Sweet Bee...thank you for being fabulous 👌 xx

July 17, 2026
Unprompted review
Sweet Bee Organics logo

Reply from Sweet Bee Organics

Hi Michelle,
Thank you so much for taking the time to leave such a wonderful review! we are absolutely thrilled to hear how much you love Sweet Bee and our products.

We always aim to provide swift, professional and friendly support so hearing that Marla was able to resolve everything perfectly for you completely makes our day. I will be sure to pass your lovely feedback onto her.
Your support means the world to our independent business. Thank you for being such a fantastic part of the Sweet Bee community!

Warmest Wishes
Jennifer

Rated 5 out of 5 stars

Great Experience

This is a great company - wonderful customer service and the magnesium cream really helped with sleep. Lyle and Mira in Customer Service were very helpful and responsive when I had a shipping issue.

July 15, 2026
Unprompted review
Sweet Bee Organics logo

Reply from Sweet Bee Organics

Hi Carrie,
Thank you so much for this wonderful 5 star review! We are absolutely delighted to hear that our magnesium cream is helping you get a better night's sleep, that is exactly what we love to hear.
It is also fantastic to know that Lyle was able to be so helpful and responsive in getting your shipping issue sorted out. I will be sure to pass your lovely feedback along to him as it will truly make his day.

Thank you for supporting Sweet Bee and for sharing your experience with others

Warm wishes
Jennifer

Rated 5 out of 5 stars

Sweet Summer Stillness

I’m extremely happy with how well the Summer Stillness Butter Cream has worked for me. After only two nighttime applications, I noticed a significant improvement in my sleep. I wake up feeling refreshed, not groggy, and if I get up during the night, I can easily fall back asleep.
I also love that it’s made with organic ingredients and soothing essential oils, without unnecessary fillers. I highly recommend giving it a try—you’ll be glad you did!

July 12, 2026
Unprompted review
Sweet Bee Organics logo

Reply from Sweet Bee Organics

Hi Greta,

Thank you so much for sharing your wonderful experience, We are absolutely thrilled to hear that our Summer Stillness sweet sleep brought you such a noticeable improvement after just two nights. Knowing that you are waking up feeling refreshed and able to fall back asleep easily is exactly why we do what we do.

We pour a lot of love into sourcing pure, organic ingredients and soothing essential oils without any unnecessary fillers, so it means the world to hear that you appreciate the quality.

Thank you for such a glowing recommendation and for being a wonderful part of the Sweet Bee family!

Warmest wishes
Jennifer

Rated 5 out of 5 stars

Excellent Customer Service

Sweet Bee has been extremely responsive in answering questions about a lost or missing package to be delivered. I emailed customer service and the problem was handled quickly with very knowledgeable and friendly staff. It is a pleasure to order such excellent products from this wonderful company!

July 13, 2026
Unprompted review
Sweet Bee Organics logo

Reply from Sweet Bee Organics

Hi Pam,

Thank you for taking the time to share your wonderful feedback.

I am so sorry you had experienced an issue with your order but so pleased the team were able to have this resolved as quickly and efficiently as possible for you.

Your support means the world to us and we are honoured to be able to provide you with products you love.

Warmest wishes
Jennifer

Rated 5 out of 5 stars

small concern… solved!

Yesterday I raised a small concern regarding my latest order.
Customer experience representative Dayang has been extremely helpful and friendly. I really appreciated her kindness and support. She has answered my emails very promptly and she made me feel heard.
I am very grateful for the excellent communication and customer service.
Thanks to her, I will soon receive the outstanding products.

July 14, 2026
Unprompted review
Sweet Bee Organics logo

Reply from Sweet Bee Organics

Hi Eva,

Thank you so much for taking the time to share your experience with us, we are thrilled to hear Dayang was able to be so helpful to you and that you felt heard and cared for. This is exactly the experience we would hope for our wonderful customers.

We will be sure to share your lovely words with Dayang and thank you so much for your support.

Warmest wishes
Jennifer

Rated 5 out of 5 stars

Amazing new clean brand discovery of 2026

Great natural products and amazing customer service.

I am going to be a returning customer for sure.

July 13, 2026
Unprompted review
Sweet Bee Organics logo

Reply from Sweet Bee Organics

Hi Deepika,

Thank you for this lovely review, we are so pleased you love your products and have been fully satisfied with the customer service you have received too.

Thank you so much for your support.

Warmest wishes
Jennifer

Rated 5 out of 5 stars

I love so many of Sweet Bee products…

I love so many of Sweet Bee products and can honestly say that the magnesium butter nightly ritual is a calming and sleep inducing experience for me! Customer service is stellar as well! My questions were answered instantly giving me peace of mind. I will be a life long customer!

July 10, 2026
Unprompted review
Sweet Bee Organics logo

Reply from Sweet Bee Organics

Hi Sandra, Thank you so much for your wonderful review!

We are thrilled to hear you were satisfied with your experience with us and that you are enjoying some well deserved rest. Thank you so much for being a huge part of our amazing community and we are so grateful to have you as a life long customer.

Warmest wishes
Jennifer

Rated 5 out of 5 stars

Sweet Sleep Magnesium Butter has helped…

Sweet Sleep Magnesium Butter has helped me so much with my menopause symptoms. I am sleeping better and waking less often. I still get leg cramps but they are easing. I will be taking this product on holiday with me. A special thanks to Maria in customer service ensuring that my 30ml butter arrives in time for my holiday!
A fantastic product!

July 11, 2026
Unprompted review
Sweet Bee Organics logo

Reply from Sweet Bee Organics

Hi Caroline,
Thank you for your lovely review, we are so grateful to you for taking the time to leave this for us.

I am so pleased to hear Maria was able to help you to receive your Sweet sleep in time for your holiday and we hope you have the most wonderful time and plenty rest.

To read your menopause symptoms have improved means so much to us and is exactly why Hollie our founder created these wonderful products, to be able to help people. It's also so great to hear your leg cramps are improving, with consistent use I am confident these cramps will continue to improve for you.

We are here should you need any help or advice, your support means the world to us.

Warmest wishes
Jennifer

Rated 5 out of 5 stars

Sweet bee

Absolutely love sweet bee products myself and my children have been using the magnesium butter for a while now.
Amazing team and always super helpful especially Jennifer she always goes above and beyond to help.
Cant wait to try the glow cream 😊

July 10, 2026
Unprompted review
Sweet Bee Organics logo

Reply from Sweet Bee Organics

Hi Sarah,
Thank you so much for sharing this with us, we are thrilled you and your children are enjoying your products and thank you so much for your wonderful comments on the team. We will be sure to share this with them.

Please do let us know how you get on with your Glow cream ❤️

Warmest wishes
Sweet Bee organics.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look