The first time I ordered from this company was just over 2 years ago, and they had reached out to me to amend a mistake I had made (not their responsibility, but showed what excellent customer... See more
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I’ve literally ordered from every online pick n mix seller during the last 18 months and Sweet Cheeks is consistently the best in terms quality on arrival and selection (giant cola bottles - yes pleas... See more
Company replied
Second time purchasing from Sweet Cheeks and they certainly do not disappoint! Really great quality sweets, I buy the 3kg buckets for my team at work and they all really enjoy them too. Excellent va... See more
Company replied
Amazing experience. We ordered some pick n mix for our work office and everyone absolutely loved it. The bag even came with our logo on it! Great packaging, quick delivery and most importantly, f... See more
Company replied
Company details
Written by the company
Choose from over 100 Premium Pick n Mix sweet & Create Your Own custom mix. Add a message or image for that personal touch. Buy Now, Pay Later.
Contact info
Unit 138, SK6 3JG, Stockport, United Kingdom
- 0161 399 0360
- hello@sweetcheeks.store
- sweetcheeks.store
4.5
Excellent
158 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Personalised stickers
Hi,
I have rated you two stars - as I paid for personalised stickers on the sweets and the colour isn’t very good in the picture you can only just make out what the picture is - I ordered three days - one bag was fine and the other two not so good - maybe improve on the personalised detail - and print a sticker with good colour’
Thanks
December 6, 2021
Reply from Sweet Cheeks® Pick 'n' Mix
Hi Shontelle. I am so sorry that you are not happy with the personalised stickers. Unfortunately sometimes the quality of the picture that is sent to us is not of a very good quality and this is reflected in the final print. I can see that 2 of your pictures are very low quality hence this issue. If you would like to contact us with alternative higher quality images we can get these sent out to you in good time for Christmas, as these were Christmas bags you ordered. Also I must point out that the personalisation on all products is actually free, so with that being said we feel 2 stars is quite a harsh score, but we do thank you for you honest review.
Sweets are great
Sweets are great. It's the price that just kills it for me. This is my second order but with a black Friday deal. Honestly I'd order a bag every week if they were cheaper.
Even with the black Friday deal £24 including delivery for 2kg of sweets is a bit strong.
December 3, 2021
Reply from Sweet Cheeks® Pick 'n' Mix
Hi Thomas. Thanks for your honest opinion of our product. We value all customer reviews, and take note of everything you said. We do feel that we offer good value for money when all things such as the quality of our packaging, the wide variety of sweets available to be customised in your bags, and the free personal messages or images are considered. The costs of all areas of business and logistics have risen a great deal in the past 12 months and unfortuantely this is refelected in many products on the high street and online. We are no exeption. That being said, thanks for ordering again using our 30% off BF deal. If you do want 30% off again then we do offer a monthly subscription service where you can get 30% off your chosen pick n mix each month!
Good selections of sweets and all tasty
December 3, 2021
Reply from Sweet Cheeks® Pick 'n' Mix
Thanks for your kind review Matthew!
These personalized bags are amazing
These personalized bags are amazing, i had two lots made with a different photo on each order. The printing of the photo was so clear and the bags are lovely and full with sweets. So pleased and will be using them again. Very quick delivery and i also was given a halloween offer code saving 20%
November 4, 2021
Reply from Sweet Cheeks® Pick 'n' Mix
Hi Amanda. Thanks so much for your great review. We really value all reviews...but especially the ones like yours that make us feel great! So glad you enjoyed the sweets.
Speedy & Great range of sweet choice
Speedy & Great range of sweet choice. By far the best!
November 4, 2021
Reply from Sweet Cheeks® Pick 'n' Mix
You sound like someone that knows a good bag of sweets when they see one! :) Thanks so much for your great review
Really excellent quality
Really excellent quality . My only comment is the uneven nature of the amounts of the different sweets.
November 3, 2021
Reply from Sweet Cheeks® Pick 'n' Mix
Hi Will. Thanks for your comments. As you know...the sweets we stock vary massivley in size and weight, so allthough we do try and make the amount as even as possible it may sometimes seem like you get more of one type than another, but each scoop/portion will weight approximately the same.
Excellent service would use again
November 3, 2021
Amazing sweets
I have ordered numerous bags of sweets and have been happy with every single purchase. The sweets taste amazing and the customer service is brilliant. They are a cute little pick me up or an amazing gift for someone. So happy I found the ad for this company on insta.
October 16, 2021
Unprompted review
Brilliant sweets and even better service
Ordered a halloween special for our boys. Accidentally ordered twice, but my email was responded to exceptionally quickly and they were extremely professional. Our boys are over the moon at the delicious variety of sweets they’ve gotten! Thanks all, can’t wait to order again
October 11, 2021
Unprompted review
Reply from Sweet Cheeks® Pick 'n' Mix
Thanks for your great review Lucy. We like to make sure we are on top of all orders and notice if something doesn't appear right. We are so glad your boys loved the sweets. Hope they have a great Halloween! See you in the orders again soon hopefully!
Fantastic
Fantastic from delivery, communication was great. Sweets are amazing, my husband brought for my birthday last year and wont go anywhere else. Thanks sweet cheeks ❤️
October 8, 2021
Reply from Sweet Cheeks® Pick 'n' Mix
Hi Danielle. Thats great news that you both love the sweets! Thanks so much for your orders. See you in the orders again soon!
Great personalised experience
Ordered at Sweet Cheeks as part of a corporate event for a large financial services firm in the Channel Islands. Due to the size of the order, we sent inquiries to many similar businesses with specific requirements such as number of pouches, budget and content requirements. Surprisingly few of the competitors responded with genuine personalised responses, despite quite a decent budget, including potential follow on orders. This already stood out in the selection process. Due to being a major global firm with employees from a diverse set of backgrounds, it was very important to us to make everyone feel included, in our case that is in particular relation to muslim co-workers who can not eat gelatine and as such cant eat most pick'n'mix. Donna went out of her way to accommodate these requirements and prepared specific pouches with halal friendly pick'n'mix. The result was a lot of happy employees who loved the personalised pouches. As a corporate order we have very little room for error and have to follow many very specific requirements and having Donna organise the whole process was vital in getting to this point of perfection. The order received a lot of internal praise and many clients who attended the event took to branded pouches home as a souvenir and to share with family and friends, which stands testament to the quality of the product but also of the value behind the branded pick'n'mix treats in very appropriate sizes. Thanks to Donna and Sweet Cheeks for making a customer this happy.
September 16, 2021
Unprompted review
Amazing (8020708)
I ordered a bag of pick n mix as I was craving sour sweets during my pregnancy- they did not disappoint! They were delicious and I can’t wait to order another bag! Such a good selection too!
September 2, 2021
Unprompted review
Reply from Sweet Cheeks® Pick 'n' Mix
Thanks for thre great review Kelly. Hopefully your little one will enjoy them too when they are old enough! Hope to see you back in the orders again soon.
Fantastic service
Fantastic service
Was sent what I ordered and delivery wasn't long would definitely recommend and I will be ordering again in future
August 28, 2021
Reply from Sweet Cheeks® Pick 'n' Mix
Thanks for your review Samantha. We hope you enjoyed the sweets. Hope to see you in the orders again soon.
Amazing customer service
Amazing customer service and a great team to work with for bulk orders. The sweets are of such high quality too - lots of options and inclusions, perfect for any occasion!
August 24, 2021
Unprompted review
Reply from Sweet Cheeks® Pick 'n' Mix
Hi Hannah. So pleased that you are happy with the sweets. It's so great when a company like yours puts in such frequent large orders, as we know we must be doing something right! :) Thanks so much for this great review and we hope to see you in the orders again soon.
Really pleased with the service…
Really pleased with the service received from Sweet Cheeks especially from Donna, she couldn't be more helpful and the products are wowing our clients which is what we wanted to do, would highly recommend this company
August 18, 2021
Unprompted review
Reply from Sweet Cheeks® Pick 'n' Mix
Thanks so much for your great review. We try to make sure we treat all our customers how we would want to be treated too, and its so nice to hear positive feedback. We are so glad your clients are enjoying the sweets too.
Amazing and Delicious
Amazing experience. We ordered some pick n mix for our work office and everyone absolutely loved it. The bag even came with our logo on it!
Great packaging, quick delivery and most importantly, fantastic sweets. I highly recommend Sweet Cheeks. A lot of goodies to choose from and all delicious. I can imagine it would be perfect for parties too - I will be back to purchase more and test this theory!
Thank you!
August 17, 2021
Reply from Sweet Cheeks® Pick 'n' Mix
Thanks so much for your great review, Dean. This type of feedback really makes our day! Hope to see you in the orders again soon.
5 tounge painters :( very disappointed…
5 tounge painters :( very disappointed with that
August 9, 2021
Reply from Sweet Cheeks® Pick 'n' Mix
Hi Cai. First of all thanks for your order and also for taking advantage of our 20% discount offer! We also hope you found spreading your payments with Clearpay to be helpful. Secondly, we are so sorry that you feel disappointed that there were only 5 tongue painters in the mix. We can see that you ordered a 1kg bag with 10 different sweets. We always try and get a mix that is equal across all your choices, but with the varying sizes and weights of the sweets, this can be very difficult as each bag content is completely bespoke and picked fresh to order. If you do feel like you have a favourite sweet, then you can order this multiple times in the same bag mix to get more of that sweet. I hope this helps if you decide to order again with us. You also can use the 15% first order discount next time. FIRSTORDER15
Lovely treats everytime
August 6, 2021
Reply from Sweet Cheeks® Pick 'n' Mix
Thanks for your review Fiona. Hope to see you back in the orders again soon.
Haven't received
I haven't received my order and its been around a month now where as I have ordered before and it came pretty early
July 26, 2021
Reply from Sweet Cheeks® Pick 'n' Mix
Hi Morgan. We can only apologise for this on behalf of our courier. You should have had a tracking email from us and you can see that they picked up your parcel on 29th June from us. I can see from the courier tracking system that there has been no movement on this parcel since then. Unfortunately we dont visually track each order due to the volume we send out each day, and we hope that customers get in touch with us via email or social media asap to let us know on the rare occasions they have not had their parcel delivered on time or at all. If you had let us know sooner then we could have rectified this straight away either with the courier or got another order out to you. I will contact you privately via email to discuss this matter.
UPDATE: 31st June - Replacement order was sent as soon as we were made aware by this review and was received by customer 4 days later on 31/06/21.
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