Sweetie Treats Reviews 

Great service/product and speedy delivery, would definitely recommend!

Awesome products. Delivered on time. Cant fault them!

Came next day delivery, one item was out of stock when I ordered but received a refund for it straight away. Excellent items and great service

Delivery was dreadful. I paid for an upgraded delivery time. I got my package days after and at a time way past what I ordered....

Edit as I can't reply...
This company has just edited their response again over a week later and cut part of the original reply out. They have also tried to report my reply as harmful and gross speech to have it removed. Yet shockingly they have not once contacted me by email or by phone to offer any apology. I have used a different company with this week's order and I have to say the professionalism by btc compared to this company is second ti none. Sweetie-treats rather get insulting than to care for customer care. If u order from them best if luck if you have any issues you will need it along with a bucket of abuse online

This company have edited their reply about 6 times to be nasty and call me names like a fake and take zero responsibility for their actions. It's ok as I have screenshots of every message they sent and will be putting them on twitter next. They rather argue and belittle customer than to talk to them and fix things. Do not use them. Below is the latest of the edits ughh please stop editing your reply and call your customer you have my number or does sweetie treats only blast online and not rectify mistakes. Zero customer service skills

For your information dpd offer an upgrade for delivery through your site and no your wrong as I still have not got my package. Your customer service is non existent as this message from you shows you have edited your reply 6 times each time I have pointed out your excuses were wrong u have choosen to argue with me and accuse me of being a liar and call my review fake instead of dealing with the issue and showing customer support and showing gratitude for your customers you rather make dirt of them online. I don't think this is gonna attract a lot of new customers for you. And how dare you speak to me as you have ? I offered numberous times asking you would like to clarify you have my email and phone number. But u refused and blasted me online instead. That's not professional that is disgusting. And anyone reading this will agree and why would they pay money to a company who treats customer like that. You have called me a fake and accused me of all types of things and even used covid to try blackmail me but not once did u apologies or offer me anything for me being messed around or to apologise for your actions all yesterday and your unprofessional behavior in calling my review fake. You had time to argue online with me but not once did u call or email me. What would anyone reading this want to deal with your company?

I think it says it all how you chose to give me rubbish replies in a way I can't respond to u instead of calling me if you disagree so strongly with my review offer me a resolution not rubbish excuses on a delivery u offer on your site which makes it an issue for you to deal with. Instead you chose to do it this way

Update :

Yes I have finally got my parcel which I paid extra to have delivered on YOUR website.

Please do not bring covid into this as all I have said is true. If you advertise a service like dpd which I paid on YOUR website for then yes you can take some responsibility. Instead all you have done is display the point I made by showing terrible customer service by attempting to blast me online and refuse my offer to call or email me to discuss the matter. I'm sure other people will agree that was poor support from you. You had lots of time to edit your response and chuck excuses and blame at me onlineband accuse me of leaving a fake review online to which I have screenshots of but not once did you call to ensure customer satisfaction

As u say a very unfair response by you

Delivered real fast and as described. Good price too. Nothing to find fault with.

Brilliant Service and speedy delivery times :-)

Excellent, good price and fast delivery