Sweets Empire Reviews 

255
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

What is there not to love about choosing your favourite sweets and receiving them fresh and sealed with a bag or jar? Sweet Empire never ever let you down with their massive choice of sweets and fanta... See more

Rated 5 out of 5 stars

Smooth purchase, quick delivery. Sweets were fresh well wrapped sealed for freshness, I ordered the large chocolate bag which was packed full of good old fashioned children’s sweets but I’m not a chil... See more

Rated 5 out of 5 stars

Great service, some of the sweets we picked were out of stock for our sons pick and mix zak personally called us to let us know and asked how we wanted to proceed. Which was very nice of him the mixes... See more

Company replied

Rated 5 out of 5 stars

Hi, i really love ordering all my favourite sweets. Delivery times are great. Customer service even better. Zac is great, my latest order i ordered 5 x 1kg bags of mini eggs. He asked me first b... See more

Company replied


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4.9

Excellent

TrustScore 5 out of 5

255 reviews

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4.9

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(255)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Sweets are good

Sweets are good, arrived quickly after the Easter weekend.

Find the packaging neat, but... Wish that the pick and mix had been actually mixed. They are in layers and my favourite sweet is at the bottom of the tub. I would have to tip the whole thing out to get to them. If I order again I would have them all individually packed.

April 9, 2021
Rated 1 out of 5 stars

Delivery service failed to deliver…

Delivery service failed to deliver stating they couldn't locate the premises. When I emailed sweets empire to cancel the order and requested a refund, due to them being unable to deliver, I had no response

April 2, 2021
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Reply from Sweets Empire

Hi Christine, the delivery company was unable to locate the premises which was why they couldn’t deliver your parcel! You sent us a email at 18:11pm which at this time our offices were closed! We replied back to your email the very next day and resolved your issue! We hope you’re happy with your sweets.

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