Very responsive on the initial order, but not great communication about some important specifics. I inquired several times about the possibility of a rectangular cookie, a question that was not answer... See more
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The delivery arrived after 1 hour. Instead of a milkshake, I got milk. Real natural milk with dyes. No traces of ice cream inside. And one portion of that milk is 5 pounds. You can calculate for yours... See more
Company replied
Brilliant sweet shop love buying my sweets from here. Pick and mix product line is huge never get bored as so many to choose from and always increasing variety. Customer service is excellent too alway... See more
A week from ordering to receiving is too long and adding sweets that weren’t on the order, to make up weight, isn’t really on. No problem with the sweets though, just the service.
Company replied
Company details
Written by the company
Huge range of pick n mix & imported treats delivered nationwide!
Contact info
Unit 11, 96 London Road, TN393LE, Bexhill , United Kingdom
- Info@sweettoothtreats.shop
- sweettoothtreats.shop
Replied to 50% of negative reviews
Typically replies within 24 hours
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Cookies arrived too late and graphic changed
Very responsive on the initial order, but not great communication about some important specifics. I inquired several times about the possibility of a rectangular cookie, a question that was not answered well into the process (and it was not an option, as it turned out, despite such cookies shown on the website). The cookies seemingly shipped on time, but arrived a day late (and even late on that day). I was told it was UPS's fault (due to weather), something I've rarely heard of. Seller offered to try to get a refund on the $60 next day shipping fee, but did not get back to me. The other strange thing is that they took a book cover I sent and not only used only part of it, but created a whole new graphic out of it (that was thematically related, but not the same). I had high hopes, but ended up blowing nearly $300 on cookies that arrived too late and didn't fulfill the purpose of a book cover cookie. Luckily we were saved by a local baker who came through on time. Buy local is the takeaway, I guess. But still salty about the complete lack of compensation.
The delivery arrived after 1 hour
The delivery arrived after 1 hour. Instead of a milkshake, I got milk. Real natural milk with dyes. No traces of ice cream inside. And one portion of that milk is 5 pounds. You can calculate for yourself how long I would drink milk for such prices. And that's three portions. I've never received a bigger piece of shit. Scammers 🖕🖕

Reply from Sweet Tooth Treats
Scrumptious sweet selection
I ordered from Sweet tooth treats yesterday afternoon and a few hrs later my order was delivered.
I am very impressed with the quality and taste of the sweets and how they had all been mixed up.
I will most certainly will be ordering from this lady again.
Prompt service good value for money & good quality products.
Good quality sweets
Good quality sweets, good service and quick delivery! What more could you ask for?! Will definitely be ordering again!
Order came today
Order came today, found these guys on tiktok and thought I’d try! Sooooo pleased with my order!
Got the blue pouch, a non fizzy pouch & multiple import items. The variety is unreal and you’ve got a new customer for life!
Amazing Company
Amazing Company!
Have ordered so many times from here and only ever had one issue(dpd delay) which wasn’t sweet tooth treats fault. Staff always super helpful especially as one of my family has an allergy, but the staff have so much knowledge around this that I feel so at ease when ordering. Best sweets Of all the places I’ve used, won’t go anywhere else!
Absolutely amazing service as always
Absolutely amazing service as always! Thank you so much, happy kids over the weekend xx
Not worth the money
Meh
Got the kilo back for me and my partner, the worst mix I’ve had yet saddly just cheap and nasty. Won’t be ordering again as it’s happened on two occasions now

Reply from Sweet Tooth Treats
Best sweets delivery around.
Amazing quick delivery with great customer service! Sweets are tasty and packaged superbly! Thank you for another great order!! 👍🏻
Amazing!
Amazing selection of sweets! Super quick delivery. Local company run by a woman who clearly works really hard to build her business, and her customers mean a lot to her :) 100% recommend. Once you order you'll definitely become a regular!
Amazing
I've used them a few times. Always amazing. Both the product and customer service is always perfect.
Will use many times again
Good sweets, disappointing service.
A week from ordering to receiving is too long and adding sweets that weren’t on the order, to make up weight, isn’t really on. No problem with the sweets though, just the service.

Reply from Sweet Tooth Treats
Amazing service and amazing stock love…
Amazing service and amazing stock love everything I have ordered.
Quick service
Ordered at 3pm and delivered at 5:30pm , great service and great quality and regular updates. Would recommend to everyone and use again.
Wouldn't go anywhere else for my sweet…
Wouldn't go anywhere else for my sweet treats! Great value and such an amazing range of different sweets 😋 My Absolute fave!!! ALWAYS friendly deliver 💯 recommend 😋 🍬 🍫
Sweet tooth treats are amazing
Sweet tooth treats are amazing. I have used them several times now, and most recent was for a custom bucket for my baby shower. It was a bit last minute but they turned it around and had it delivered to the door, which is also another great reason to chose sweet tooth treats.
I can’t recommend them enough.
Amazing company baught some sweets for…
Amazing company baught some sweets for a birthday present for my boyfriends sister and they went above and beyond to make sure we received it in time and she loved them also they was grate with her nut allergy highly recommended
Excellent customer service
Excellent customer service, fast same day delivery, lovely sticker gift messages, and a free pouch! Our friends were very pleased with their gift!
EXcellent small business
EXcellent small business. High quality sweets for an exceptional price and delivered to your door for free. Have recommended to a number of friends/used as gifts and everyone has always enjoyed them!

Reply from Sweet Tooth Treats
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