While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
SWICC Intelligent Switching is a one-stop comparison platform for the utility sector in the UK created with consumer in mind. We generate the best broadband, mobile and energy deals based on intelligent pairing technology. We're partnered with the biggest brands in the UK, and we never play favourites or featured deals. With SWICC, you ALWAYS get transparent, unbiased and up-to-date deals. In other words, you come first.
United Kingdom
2.6
7 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Swicc is not an energy price comparison service, like everyone else my 'recommendation' was Scottish Power but the call back was definitely not from them. It felt like a spam call so I hung up and felt foolish for completing a form which looked suspect in the first place. Trust your instincts people!
I mistakenly entered my details into their quick 30 second form - it is quick for a reason. Didn't think twice and gave them my name, address, phone number and email. How careless.
I've since read the reviews on trust pilot and emailed ALL the email addresses in their contact us section - compliance, info, help, complaints and support. ALL of them return undelivered/unable to receive emails and are clearly not real. Only marketing has not returned an undeliverable email yet. Let's see.
Even more ridiculous, is the fact that the help form on the website appears to just be a test form. What the hell?!
SO they've just collected extremely personal data and there is no way to contact them to delete this. Horrible and sneaky way to operate.
should be named swiZZ
When asked for my phone number rejects my landline.
I cant be selective regarding cookies.
Not very good image Martin Lewes suggest you investigate yourself
Thought I'd check out the possibility of a cheaper dual fuel energy provider. Form simple BUT I was not expecting only one provider - Scottish Power. Naively I thought the outcome would be more like car insurance enquiries from e.g. compare the market. But no and even worse Scottish Power are apparently going to ring me shortly. Thought I'd forstall this so found the SWICC site and complaints email address from that site. Emailed.
Surprise, surprise the email address wasn't recognised. This strikes me as very dodgy and therefore SWICC is not to be trusted.
Edit: forgot to add that there's no phone number. Well I couldn't find one.
Form was easy to fill out, took all of 30 seconds. They actually call you with your quote which at first seemed a bit dated, but the agent was super friendly and helpful. They found me a cheaper deal and I switched to Scottish Power, would recommend.
Reply from Swicc Intelligent Switching
Amazing to hear, enjoy your new savings!
Regards
Swicc
Recently moved home and needed to look at energy providers available. Filled out the form and spoke to someone in minutes about a new deal. Within 48 hours I had a new (more importantly cheaper) energy supplier.
Reply from Swicc Intelligent Switching
Very Glad we could help!
Regards
Swicc
Haven't even changed me over just been notified by old supplier
Reply from Swicc Intelligent Switching
Hi Hayley,
Sorry to hear the service wasn't as expected. You may need to ask your existing supplier the reason why the switch didn't take place or if it was blocked for some reason.
Thanks
Swicc
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
