Swift Eyewear Reviews 

382
TrustScore 4 out of 5

3.8

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Rated 4 out of 5 stars

my glasses are beautiful. The prescription is perfect. I only have 1 slight complaint a d its nothing I cantblive with, the fit of the glasses is a bit bigger than others I have gotten and they have a... See more

Rated 5 out of 5 stars

I’m very picky about eyeglasses, being quite blind without them. Having worn glasses since age 4 (several decades), I definitely have expectations. My new glasses were a great value for money; muc... See more

Rated 1 out of 5 stars

The worst customer service ever, ordered 2 pair then told one was discontinued so I picked another pair and sent messages to customer service with no response and still have not received my second pai... See more

Rated 4 out of 5 stars

Great deals on eye glasses. Communication was open and informative about process of order. I knew exactly which stage my order was in (review, manufacturing, quality Control, & shipping) at all time... See more

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3.8

Great

TrustScore 4 out of 5

382 reviews

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3.8

All reviews

(382)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Well made glasses

Well made glasses. Need to get new lenses, but that's on me because I've decided to go with progressives instead of single vision. Just waiting on a quote via email on the price based on my Rx.

March 12, 2020
Unprompted review
Rated 2 out of 5 stars

Wobbly Frame

The lens came just fine but the Frame is already damaged and the right side feels like it’s going to fail apart if touched the wrong way.

October 29, 2019
Unprompted review
Rated 4 out of 5 stars

Love my glasses!

Love my glasses!! Cute and the prescription was perfect..only downfall was the frame was very crooked. I have to take them to get fixed before i can wear them.

October 26, 2019
Unprompted review
Rated 1 out of 5 stars

Only one eye was correct lens the other…

Only one eye was correct lens the other was just blank lens

October 7, 2019
Unprompted review
Swift Eyewear logo

Reply from Swift Eyewear

Hello Robbie. Thank you for bringing this matter to my attention. We will certainly fix or replace the glasses. I will send you an email from customerservice@swifteyewear.com.

Rated 1 out of 5 stars

Werid fitting & wrong eye degree

Werid fitting & the eye degree for both eye is totally different compare to the one I just recently got in a store. There’s no option where I can return it too. Very unsatisfied with this purchase. I would just ignore it, if I just pay for the shipping but I also paid for the blue block.

August 15, 2019
Unprompted review
Swift Eyewear logo

Reply from Swift Eyewear

Hello Yvonne. Thank you for bringing this matter to my attention. Having recently lost a key member of our team we are doing our best to catch up and make things right. We will certainly fix or replace the glasses. I will send you an email from customerservice@swifteyewear.com.

Rated 1 out of 5 stars

I could never get anyone to answer the…

I could never get anyone to answer the phone. The glasses I ordered were discontinued. They took 2 weeks to ship.

August 12, 2019
Unprompted review
Swift Eyewear logo

Reply from Swift Eyewear

Hello Jennifer, Having recently lost a key member of our team we are doing our best to catch up and make things right. . I will send you an email from customerservice@swifteyewear.com.

Rated 1 out of 5 stars

I never received my package

July 29, 2019
Unprompted review
Swift Eyewear logo

Reply from Swift Eyewear

Apologies for the delay in responding to your comments. Our system shows that your order was shipped on July 29th. Please contact us at customerservice@swifteyewear.com if you require support.

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