Swift Eyewear Reviews 

382
TrustScore 4 out of 5

3.8

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Rated 4 out of 5 stars

my glasses are beautiful. The prescription is perfect. I only have 1 slight complaint a d its nothing I cantblive with, the fit of the glasses is a bit bigger than others I have gotten and they have a... See more

Rated 5 out of 5 stars

I’m very picky about eyeglasses, being quite blind without them. Having worn glasses since age 4 (several decades), I definitely have expectations. My new glasses were a great value for money; muc... See more

Rated 1 out of 5 stars

The worst customer service ever, ordered 2 pair then told one was discontinued so I picked another pair and sent messages to customer service with no response and still have not received my second pai... See more

Rated 4 out of 5 stars

Great deals on eye glasses. Communication was open and informative about process of order. I knew exactly which stage my order was in (review, manufacturing, quality Control, & shipping) at all time... See more

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3.8

Great

TrustScore 4 out of 5

382 reviews

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3.8

All reviews

(382)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great job

Great job. Very happy with the glasses. took a bit longer, but probably because I ordered during black friday and the holidays were approaching.

January 3, 2018
Unprompted review
Rated 3 out of 5 stars

Not so great

Pros: lens is good, the price of frames are reasonable
Cons: the quality of frame is bad. It took at least an additional week to get my glasses in comparison to other online glasses shops

December 2, 2017
Unprompted review
Rated 1 out of 5 stars

They charged me and yet never delivered …

They charged me and yet never delivered my specs. I emailed customer service but received no response. I called customer service and it just said "nobody is available to take your call right now. Goodbye."

Do not waste your money. They say free specs but charge shipping and handling and don't send the product!

November 16, 2017
Unprompted review
Swift Eyewear logo

Reply from Swift Eyewear

Thanks for the review, but I am going to have to clarify some things here.

I checked on your order and it was placed after the cut off time (3pm EST) on November 9, so was only processed on November 10. All orders generally take 7-10 business days, which excludes weekends and holidays. Today marks business day number 5 for you.

They shipped out yesterday and will be delivered to you on Monday of next week (business day 6 - before our 7-10 business day period)..
I have sent you a link to your tracking by email for reference.

Our phones also display that message when our offices are closed - we work on EST.

Thank you,

Amanda

Rated 4 out of 5 stars

the Quality is Good I mean free first …

the Quality is Good I mean free first pair its A great deal for People to try them on just the Glass Are not as clear as you buy from let say newlook i have my old pair and they are much more clear compare to these one but Frame Wise Its Excellent 👌🏻👍🏻

November 15, 2017
Unprompted review
Rated 5 out of 5 stars

These guys were awesome!!

These guys were awesome!!! My only regret was that I didn't get the coatings. I originally got these as a back up pair and didn't think I'd need all the coatings but I love them so much that I want to wear them all the time !!! Have already recommend them to friends and family.

November 10, 2017
Unprompted review
Rated 5 out of 5 stars

Honestly I was concerned at first as …

Honestly I was concerned at first as this was my first time ordering glasses online. The five stars are earned by not only the quality of the product but the fact that I received a call to clarify my order as my sunglasses would not have worked for driving because I made an error when entering the order. This saved me over a hundred dollars in a reorder because they caught my mistake, I can not thank Swift Eyewear enough. BTW my second set is my first pair of progressives, Swift Eyewear for both sets of glasses incl delivery was less than just the lenses for the progressives from my optometrists office.

November 9, 2017
Unprompted review

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