Swift iPhone Repair 

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Rated 1 out of 5 stars

Do not use I needed my iPhone unlocking ASAP so instead of paying EE £8.99 but waiting 10 days paid £35 for 2-3days. After 5 days I sent an email, no response so 1 day later sent another email. No ac... See more

Rated 5 out of 5 stars

Fast service and friendly communication with real people who are on hand to help! It was nice to feel a personable approach, instead of call centres or automated responses. Oh, and they repaired my ip... See more

Rated 5 out of 5 stars

I would highly recommend Swift iPhone Repair. I was going on holiday last March and just couldn't get time out of work to get my phone unlocked for using abroad. I then found this fantastic team, wh... See more

Rated 5 out of 5 stars

Was a little hesitant to send my phone in the post but I thought it's already broken so whats the worst that can happen? Was surprised to have a fixed phone returned to me so quickly and for such a pr... See more

Company details

  1. Phone Repair Service
  2. Cell Phone Recycling and Unlocking Service

Information provided by various external sources

Swift iPhone Repair is a long time locally recommended and loved phone repair service in Omagh. As they've grown they're now providing their high quality repairs to all of the UK and Ireland by their swift postal service. They now do the majority of their repairs and phone unlocks to people all over the UK. For the best prices and service available check out their website.


Contact info

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Useless

Do not use I needed my iPhone unlocking ASAP so instead of paying EE £8.99 but waiting 10 days paid £35 for 2-3days. After 5 days I sent an email, no response so 1 day later sent another email. No acknowledgement again but to my surprise I got my money back. No covering email, no apology & still no unlocked phone
Useless

October 28, 2019
Unprompted review
Rated 1 out of 5 stars

Sent 2 emails

Sent 2 emails. Day 3 and no unlock code!! Quick to take money from my account. Expect a full refund by end of today.

October 7, 2019
Unprompted review
Rated 1 out of 5 stars

Do Not Use This Service

Requested a iPhone unlock which it states on the website it will be done within 30 minutes. It has now been 5 days and still no unlock code. Poor communication and false advertising. Requested a refund as they were quick to take money from my account but not quick to provide the service as stated on the website.

The only reason we decided to use this service was because of how quick it was going to be, this has not been fulfilled

September 11, 2019
Unprompted review
Rated 1 out of 5 stars

I would not use this company again .My…

I would not use this company again .My daughter was trying to unlock her iphone from vodaphone and after 2 weeks feeling desperate she paid this company £45 ! Ghey took thd money almost immediatly (5th Feb)and even after 3 emails from her and 1 from myself we have been ignored ! Thd phone number as dusplayed on their page is an incorrect number so now we have no means of contact and £45 lighter ! I would not recomend this company @

February 11, 2019
Unprompted review
Swift iPhone Repair logo

Reply from Swift iPhone Repair

Hi Karen,

Thank you for taking the time to review our company.

We are sorry that your daughter has seemed to have had a bad experience with our service. We have completed the unlock and it has been sent to your email address and your daughters, I would recommend looking in your spam and junk folders as sometimes they can appear there.

The unlock that was purchased was expected to be completed within 0-3 business days and we strive to make sure that all unlocks are completed within that given time frame. But as stated on our site all times are given are only estimates and some unlocks can run over.

Apologies that emails have seemingly been missed. We have replied to every email that has been sent to us but sometimes these emails can be sent to spam or junk folders and can be easily missed which is very unfortunate. We will however try harder in future to give an even better service to our customers.

Sorry for any inconvenience caused.
Kind Regards

Rated 5 out of 5 stars

1st Class service & communication.

I found this brilliant, A1 company on a Google search.There was the option to chat to Kieran online,which I did.Explained what had happened to my phone ( I had inadvertently washed it in my jeans pocket,then tore the home button cable while opening it to dry it out)Kieran told me what the options were and the cost and offered me a discount because I needed so much doing.I checked out their ratings and was impressed enough to send my phone off.Cost me about £6 to send it next day delivery.Kieran informed me when it had arrived,what they were doing with it at every step, when it was ready to return and when it had been sent.I posted it off on Tuesday pm and received it back on Saturday am.It had needed water damage repair and drying out,new battery,new home button new screen.Now working perfectly ( except fingerprint recognition as that's not repairable but I knew that).All very reasonably priced with some discount for having to purchase so many repairs.The buying process on line is so easy and if you have any problems/ question you can contact Kieran,online chat,email,phone.It was all so easy and you can pay via PayPal for added security.
Whole heartedly recommend this company to anyone.They do unlocking to.I think that,If you live with travelling distance,you can call in and wait for your phone too.I'd give 10 stars if that were possible and I'm hard to please.

September 3, 2016
Unprompted review
Swift iPhone Repair logo

Reply from Swift iPhone Repair

Thank you your kind words Jean and for taking the time to write such a detailed review. We really appreciate it! :)

Kieran

Rated 5 out of 5 stars

Excellent and very speedy service

Unlocked my phone and setup with my iPad excellent and speedy service.

August 27, 2016
Unprompted review
Swift iPhone Repair logo

Reply from Swift iPhone Repair

Thank you so much for your review Diane we really appreciate it :)

Kieran

Rated 5 out of 5 stars

Great service. Very professional

Fixed my iPhone very quickly. I was kept informed throughout the process. Would highly recommend these guys to anyone.

August 2, 2016
Unprompted review
Swift iPhone Repair logo

Reply from Swift iPhone Repair

Thanks Conway for taking the time to review our service. We really appreciate it :)

Kieran

Rated 5 out of 5 stars

EE Unlock

Good service, EE had some delays but the guy kieran kept me up to date all the way. In the end because of EE's delays it was only one day over the estimate so was ok. If i need an unlock again ill be coming back.

Thankin you!

July 26, 2016
Unprompted review
Swift iPhone Repair logo

Reply from Swift iPhone Repair

Thank you for the review Carol, it's always nice to know customers are happy with out service. :)

Kieran

Rated 5 out of 5 stars

Ipad unlocking

From the first enquiry nothing was to much trouble, friendly and explained the whole process to completion. Will use again and recommend to friends.

May 6, 2016
Unprompted review
Swift iPhone Repair logo

Reply from Swift iPhone Repair

Thank you for your kind words Bob. We do our best! :)

Kieran

Rated 5 out of 5 stars

Perfect Service

Fast service and friendly communication with real people who are on hand to help! It was nice to feel a personable approach, instead of call centres or automated responses. Oh, and they repaired my iphone back to perfect condition saving my hundreds on a new purchase. Will use again anytime I need it

May 3, 2016
Unprompted review
Rated 5 out of 5 stars

Great service, quick repair

Sent my iphone in by post after the screen cracked, they made the process very easy and the phone came back very quickly looking almost brand new. Would recommend to others.

April 28, 2016
Unprompted review
Rated 5 out of 5 stars

Like the name, Swift service!

I would highly recommend Swift iPhone Repair. I was going on holiday last March and just couldn't get time out of work to get my phone unlocked for using abroad. I then found this fantastic team, who were absolute life savers. I sent my phone off to them, they kept me updated all the way until I got my phone back, and even checked up to make sure I received it and was happy with the service. Will definitely be using them again when i upgrade my phone and book my next holiday!

April 28, 2016
Unprompted review
Rated 5 out of 5 stars

Wonderful Service

Top notch service, repaired my badly damaged iphone screen same day. Very happy customer.

April 28, 2016
Unprompted review
Swift iPhone Repair logo

Reply from Swift iPhone Repair

Thank you for your kind words Carl! We really appreciated it :)

Kieran

Rated 5 out of 5 stars

IPhone unlocking

Brilliant professional service, no hesitation in recommending

April 23, 2016
Unprompted review
Swift iPhone Repair logo

Reply from Swift iPhone Repair

Thank you Robin for shopping with us and the kind words in your review :)

Kieran

Rated 5 out of 5 stars

Very pleased

Professional service, my iphone was returned quickly and in perfect working order once again. Would definitely use again!

April 18, 2016
Unprompted review
Rated 5 out of 5 stars

Wish I knew about this before taking my phone to the market!

Was a little hesitant to send my phone in the post but I thought it's already broken so whats the worst that can happen? Was surprised to have a fixed phone returned to me so quickly and for such a price. I will NEVER take to my phone to the market again as last time the amateurs made it worse. Will definitely be using these guys again but lets hope it's not anytime soon!

April 18, 2016
Unprompted review
Rated 5 out of 5 stars

Great service

Really helpful and kieran answered all my questions quickly. Phone was unlocked earlier than estimated time. Happy, will be recommending.

April 2, 2016
Unprompted review

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