Very very poor quality items for such a high price. Items do not look like the advertised pictures neither in shape nor color. Buyer Beware! Spend your money somewhere else. A five-dollar worth ite... See more
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If I could, would give zero stars, wish I had looked here before purchasing. Quality is shocking, cannot even make out the hearts on them, simply blobs. Very disappointing. Overall quality is very poo... See more
My toes had holes on both feet from just one wear! They have a 14-day return policy, so didn’t allow me to return (I did send a picture two months later, which I understand is late, but we all know th... See more
I am updating this review as I finally received my package with the items intact. I ordered over a month ago and followed the tracking/shipping information, which says received at the post office... See more
Swiftmay Return Policy and Clothing Quality
Swiftmay
Order SM40865
Incident: on/about Nov 30
If you are from the USA…do not order from this company…Swiftmay!!
Apparently they ship from Germany! And if you don’t like the items, they offer for you to keep the items and refund you only 20% because shipping as they say will cost approximately 80% of what you paid! That is ridiculous! I spent $133.00 and they are offering me a refund of almost $27! Because shipping will be $106…what the heck?? They finally sent me a return address and offered to refund 30% ($40 refund), I guess they expect shipping cost to be cheaper now (approx $93)!! But I feel like if I ship it they will say it reached damaged and not refund me anything because they keep stressing that in their emails (2) to me!
Additionally, the quality is not great at all!! The sweater smelled of chemicals and looked nothing the picture and the leggings were of poor quality for the price!!
Terrible no tights after paying for…
Terrible no tights after paying for express delivery. Slow response. They showed proof of delivery to a front door which wasn’t mine
Beware of returns for UK customers
I've amended my review after being contacted by customer support. I originally ordered a pair of tights and leggings. The tights are amazing and fit perfectly but the leggings were a poor fit, ordered a size medium, I'm a UK size 10 and couldn't get these past my thighs. Also tried on my size 6 daughter but the crotch was too low and the length too short. I contacted Customer Support to arrange a return. They took 6 days to respond informing me it would be costly to return as they are based in the US. They offered me a discount code so I could purchase another pair of tights and pay for shipping only. I chose this option as the tights are very good quality.
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