SwiftMedi Ltd - Your Trusted Online Pharmacy Reviews 

52
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Really great customer service and individual understanding of my needs. I had been with a different provider for a long time and felt unheard and didn't receive genuine support for my own weight loss... See more

Rated 5 out of 5 stars

First time using an online service for ordering medication, called the pharmacy to discuss, a pleasant chap forgot his name walked me through the whole consultation process start to finish and helped... See more

Company replied

Rated 5 out of 5 stars

I have just switched to SwiftMedi as I had been with my previous supplier for nearly 2 years and I feel there were no discounts for long term users . Looking around for a better deal , I fee... See more

Rated 5 out of 5 stars

The journey was a little different from some other providers and I couldn’t get an appointment within the time I had before holiday. I spoke to someone who was super helpful and they were able to fas... See more

Company replied

Company details

  1. Online Pharmacy
  2. Pharmacy

Written by the company

Your health, your way – SwiftMedi delivers the care you need, when you need it. At SwiftMedi, we make healthcare simple, convenient, and accessible. Our mission is to provide trusted treatments, expert advice, and fast delivery so you can take control of your health from the comfort of your home.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

52 reviews

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4.7

All reviews

(52)

52 reviews in the last 12 months

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Rated 5 out of 5 stars

Lovely service

Lovely service. Quick delivery. Very happy with this service. Would buy and order again from them.

December 8, 2025
Unprompted review
SwiftMedi Ltd - Your Trusted Online Pharmacy logo

Reply from SwiftMedi Ltd - Your Trusted Online Pharmacy

Thank you for your feedback, Fazza. We’re really pleased to hear that you were happy with the service and delivery. Your support is much appreciated, and we look forward to helping you again in the future.

Rated 5 out of 5 stars

Great service & Fast response from the team

Had a couple of questions before ordering and the support team were brilliant. Fast responses and very knowledgeable.

December 9, 2025
SwiftMedi Ltd - Your Trusted Online Pharmacy logo

Reply from SwiftMedi Ltd - Your Trusted Online Pharmacy

Thank you for your feedback, Hasan. We’re pleased to hear that our team was able to support you promptly and answer your questions clearly. Providing helpful, responsive support is very important to us, so we appreciate you taking the time to share your experience with SwiftMedi.

Rated 5 out of 5 stars

Incredibly straight forward and convenient

Great experience! Ordering online was quick and straightforward, and I received my item on time and exactly as described. Really happy with the service—would definitely order again!

November 30, 2025
SwiftMedi Ltd - Your Trusted Online Pharmacy logo

Reply from SwiftMedi Ltd - Your Trusted Online Pharmacy

Thank you for your feedback, Tahir. We’re really pleased to hear that you found the ordering process straightforward and the service convenient from start to finish. Providing a reliable and well-organised experience is very important to us, so we appreciate you taking the time to share this.

Rated 5 out of 5 stars

First time using an online service for…

First time using an online service for ordering medication, called the pharmacy to discuss, a pleasant chap forgot his name walked me through the whole consultation process start to finish and helped me choose the right medication.. talked me through side effects and even called me back a few days after to check in! Brilliant service all round and cant thank them enough for putting my mind at ease.. will be ordering from swift medi again :-)

December 8, 2025
SwiftMedi Ltd - Your Trusted Online Pharmacy logo

Reply from SwiftMedi Ltd - Your Trusted Online Pharmacy

Thank you for taking the time to share your experience, Imran. We’re really pleased to hear that you felt supported and reassured throughout the process, especially as this was your first time using an online service. Providing clear guidance, taking the time to answer questions, and ensuring customers feel comfortable and well informed is very important to us. We appreciate your trust in SwiftMedi and look forward to supporting you again.

Rated 5 out of 5 stars

Amazing service and very fast

Amazing service and very fast
Thank you

December 8, 2025
SwiftMedi Ltd - Your Trusted Online Pharmacy logo

Reply from SwiftMedi Ltd - Your Trusted Online Pharmacy

Thank you for your feedback, Maya. We’re really pleased to hear that you were happy with the service and the speed of delivery. We appreciate you taking the time to share your experience with SwiftMedi.

Rated 5 out of 5 stars

Super speedy and convenient- will be my…

Super speedy and convenient- got sick and tired of waiting for appointments

will definitely be my go to for the foreseeable future

December 4, 2025
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Reply from SwiftMedi Ltd - Your Trusted Online Pharmacy

Thank you for sharing your feedback, Fatima. We’re really pleased to hear that you found the service speedy and convenient. Providing a straightforward, reliable experience that fits around our customers is very important to us, so we appreciate your trust in SwiftMedi and look forward to supporting you again.

Rated 5 out of 5 stars

Placed the wrong order but the pharmacy was quick to fix this and send out the right items

I had to make a last min change to my order and the team was quick to fix this before sending it out, very good service and professional, would recommend!!

November 30, 2025
SwiftMedi Ltd - Your Trusted Online Pharmacy logo

Reply from SwiftMedi Ltd - Your Trusted Online Pharmacy

Thank you for your feedback, Misba. We’re pleased to hear that our team was able to resolve the issue quickly and ensure everything was handled smoothly. Providing a professional and responsive service is very important to us, so we appreciate your recommendation and your trust in SwiftMedi.

Rated 5 out of 5 stars

Simple, quick and convenient!

Simple ordering process, my order was approved & shipped within the same day!

November 30, 2025
SwiftMedi Ltd - Your Trusted Online Pharmacy logo

Reply from SwiftMedi Ltd - Your Trusted Online Pharmacy

Thank you for your feedback, Farida. We’re really pleased to hear that you found the ordering process simple and that everything was handled promptly. Providing a smooth and convenient service is very important to us, so we appreciate you taking the time to share your experience with SwiftMedi.

Rated 5 out of 5 stars

Phone calls explaining what was…

Phone calls explaining what was happening about order and telling me about the change to the item and refunding the difference.Martin

November 15, 2025
SwiftMedi Ltd - Your Trusted Online Pharmacy logo

Reply from SwiftMedi Ltd - Your Trusted Online Pharmacy

Thank you for your feedback, Martin. We’re pleased to hear that our team kept you informed throughout and handled the update to your order clearly and efficiently. Good communication and making sure everything is resolved smoothly is very important to us, so we appreciate you taking the time to share your experience with SwiftMedi.

Rated 5 out of 5 stars

Quick and simple process

Quick and simple process, medicine dispatched on the same day as request

November 30, 2025
SwiftMedi Ltd - Your Trusted Online Pharmacy logo

Reply from SwiftMedi Ltd - Your Trusted Online Pharmacy

Thank you for your feedback, Zeshaan. We’re pleased to hear that you found the process quick and straightforward, and that everything was handled promptly. We appreciate you taking the time to share your experience with SwiftMedi.

Rated 5 out of 5 stars

I strongly recommend SwiftMedi

They were profissional and polite. My items came on time, very well packaged. They went above and beyond to make sure I got the medicines I required.

November 4, 2025
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Reply from SwiftMedi Ltd - Your Trusted Online Pharmacy

Thank you for your kind feedback, Ines. We’re really pleased to hear that you found our team professional and polite, and that your order arrived on time and well packaged. Providing a reliable, supportive service and ensuring customers feel well looked after is very important to us, so we appreciate your recommendation and your trust in SwiftMedi.

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