I was there this afternoon and there was one other customer in the store and four staff. Three of the staff were behind the counter chatting with the other customer. The fourth staff member, a ver... See more
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See what reviewers are saying
We have used Swimart Gladesville for many years, and having just sold our home we no longer need their services. Thank you to all the staff at Gladesville, especially Peter, you have been most helpful... See more
I’m a new customer to Swimart. I had issues with my pool but immediately felt I was in good hands. Peter and his team were obviously very experienced and confident. They and knew how to make their cus... See more
Everyone was wearing a mask! Good job . The staff were Constantly wiping down the bench tops after each customer . There are floor markings for customers to stand behind and there is a clear Persp... See more
Company details
Written by the company
Swimart Australia offers a wide range of products for the best swimming pool experience. Visit our website for pool cleaners, pumps, filters and many more.
Contact info
133 Victoria Road,, 2111, Gladesville, NSW, Australia
- 298790300
Hasn’t replied to negative reviews
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They'd rather chat than sell stuff
I was there this afternoon and there was one other customer in the store and four staff. Three of the staff were behind the counter chatting with the other customer. The fourth staff member, a very young chap, was unable to help me.
So I went over to the counter and courteously drew the attention of the youngest of the three remaining staff still chatting to the other customer. He too was unable to help me and returned to the conversation that was taking place at the counter.
I stood there for some minutes a metre or two behind the customer who had enthralled the newly reinforced team of three behind the counter. It should have been obvious that I was waiting for some service.
But alas, no service came.
So I left and ordered my parts online. That's what I'll do next time too.
Friendly team and great service!
Ontime and friendly
Ontime and friendly - very detailed and helpful with our pool. Hoping to have future help and assistance to pool car and maintenance.
Recommend their Service.
Had the pool water tested at Swimart…
Had the pool water tested at Swimart Pools today. I received great service and advice.
Account error
sent email after receiving bill the bill had error on it rang phone no answer and was unable to leave message
I paid the service call but would like to find out why the cost was 125 was never given a price at time
Peter is always so friendly and helpful
Very prompt and excellent service …..
We needed a replacement filter and it…
We needed a replacement filter and it was delivered and installed in less than a week. Great service and a follow up visit to check for leaks by Paul. All done in a day and cleaned up nicely. Thanks .
Always great and friendly service!
Reliable pool sample testing
Always get reliable pool sample testing and good advice for pool water quality.
Great service!
Swimart Gladesville have been looking…
Swimart Gladesville have been looking after our pool for years and do a great job. Their service is professional, high quality and reliable.
Swift and prompt service to check my…
Swift and prompt service to check my water sample.
Great Service quick and easy
Pool Pump quickly fixed
Fantastic service by the Swimart team at Gladesville - had my pool pump capacitor fixed quickly and was back up and running in no time.
the best chemical and pool shop
Without doubt the best chemical and pool service I have been to within the inner west nth shore.
They just know their stuff and you can trust what they say 100%
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