As well as regular servicing, which is generally very good, withnthe occasinal glitch with less experienced staff, problem solving is great. We had a leakage issue over a weekend, reported on Monday,... See more
Location
Switch locationShop D3 Peninsula Home/ 1128-1132 Nepean Highway, 3931 Mornington, VIC, AU
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I continue to say this to those who are debating where to go and who to use. This group is professional. Easy to arrange times to suit, quick to analyse your issue, will find the part to fix your prob... See more
Knowledgeable staff. However all I got done was a test and bought some strips and it was $40. I have had tests done else where for free and would have thought $40 for the strips is too much. I’ll pr... See more
Nothing but positive things to say about the Swimart Team. When I've had problems, they've been addressed immediately to my satisfaction, and even though I was willing to pay for their assistance, Jo... See more
Company details
Written by the company
Swimart Australia offers a wide range of products for the best swimming pool experience. Visit our website for pool cleaners, pumps, filters and many more.
Contact info
Shop D3 Peninsula Home/ 1128-1132 Nepean Highway, 3931, Mornington, VIC, Australia
- 359764334
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Problem solving and fixing
As well as regular servicing, which is generally very good, withnthe occasinal glitch with less experienced staff, problem solving is great. We had a leakage issue over a weekend, reported on Monday, fixed on Tuesday, all while short staffed. Thank you, guys.
Easy to deal with and reliable!
The advice is generally consistent amongst the guys testing pool samples and recommending treatments. Safe pair of hands 👍
Knowledgeable staff
Knowledgeable staff. However all I got done was a test and bought some strips and it was $40. I have had tests done else where for free and would have thought $40 for the strips is too much. I’ll probably go else where in the future.
Staff were very knowledgeable and friendly.
super professional store …
A super professional store with amazing staff. Always a pleasure to pop in for advice & products.
The store is staffed by great people…
The store is staffed by great people who clearly know their stuff!
Good Friendly service
Very helpful guy behind the country . Explained things really well and overall a pleasant experience
Reasonably priced also
Amazing people
Great friendly and knowledgeable thank you for your generosity to the kids
Always exceptional service 👍
Always exceptional service when having my water tested. Never any pressure to purchase, which is why I buy my product from them when needed. Great knowledge on products required which makes maintenance on my spa easy.
Jordan brilliant to deal with and…
Jordan brilliant to deal with and importantly look after regular customers
Mike
Jordan and his team always very…
Jordan and his team always very professional and accurate with their expertise and advice.
EXCELLENT SERVICE!
I continue to say this to those who are…
I continue to say this to those who are debating where to go and who to use. This group is professional. Easy to arrange times to suit, quick to analyse your issue, will find the part to fix your problem (even if they don't stock that part). Advice is forthcoming. Punctual. Will persist until success is achieved. Led by the experienced Jordan, please don't use amateurs when playing with 75,000 or more litres of a valuable resource.
Nothing but positive things to say…
Nothing but positive things to say about the Swimart Team. When I've had problems, they've been addressed immediately to my satisfaction, and even though I was willing to pay for their assistance, Jordan refused to take payment. Can't recommend them highly enough.
Rab Smith
Reliable through dust storms and COVID
Jason and team have maintained my pool on a monthly basis for the last two years. They have been reliable and kept it sparkling through thick and thin. This includes responding quickly when a dust storm made the water cloudy and when the pump, which is ageing, stopped. They also washed out the sand filter which we hadn’t done for years, and figured out ways to keep the pool functioning in a COVID-safe way during various lockdowns. I recommend them for both ongoing and occasional pool maintenance. The staff are always friendly and professional and quickly set up a friendship with my puppy, which meant I could just leave them to it, without having to restrain the little fella.
Great services with strict compliance…
Great services with strict compliance to COVID-19 restrictions.
Prompt efficient service
Prompt efficient service testing pool water and recommending quality products. Always receive great service from Swimart Mornington, Victoria
Thanks guys
Thanks guys! The service and advice was great! Pool looks amazing just waiting for swimming weather.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







