Swimart - Mornington Reviews 179

TrustScore 4.5 out of 5

4.6

Shop D3 Peninsula Home/ 1128-1132 Nepean Highway, 3931 Mornington, VIC, AU


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See what reviewers are saying

Rated 5 out of 5 stars

As well as regular servicing, which is generally very good, withnthe occasinal glitch with less experienced staff, problem solving is great. We had a leakage issue over a weekend, reported on Monday,... See more

Rated 5 out of 5 stars

I continue to say this to those who are debating where to go and who to use. This group is professional. Easy to arrange times to suit, quick to analyse your issue, will find the part to fix your prob... See more

Rated 3 out of 5 stars

Knowledgeable staff. However all I got done was a test and bought some strips and it was $40. I have had tests done else where for free and would have thought $40 for the strips is too much. I’ll pr... See more

Rated 5 out of 5 stars

Nothing but positive things to say about the Swimart Team. When I've had problems, they've been addressed immediately to my satisfaction, and even though I was willing to pay for their assistance, Jo... See more


Company details

  1. Pool Cleaning Service

Written by the company

Swimart Australia offers a wide range of products for the best swimming pool experience. Visit our website for pool cleaners, pumps, filters and many more.


Contact info

  • Shop D3 Peninsula Home/ 1128-1132 Nepean Highway, 3931, Mornington, VIC, Australia

  • 359764334

4.6

Excellent

TrustScore 4.5 out of 5

179 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Problem solving and fixing

As well as regular servicing, which is generally very good, withnthe occasinal glitch with less experienced staff, problem solving is great. We had a leakage issue over a weekend, reported on Monday, fixed on Tuesday, all while short staffed. Thank you, guys.

October 22, 2024
Unprompted review
Rated 3 out of 5 stars

Knowledgeable staff

Knowledgeable staff. However all I got done was a test and bought some strips and it was $40. I have had tests done else where for free and would have thought $40 for the strips is too much. I’ll probably go else where in the future.

Staff were very knowledgeable and friendly.

March 23, 2024
Unprompted review
Rated 5 out of 5 stars

Always exceptional service 👍

Always exceptional service when having my water tested. Never any pressure to purchase, which is why I buy my product from them when needed. Great knowledge on products required which makes maintenance on my spa easy.

November 6, 2023
Unprompted review
Rated 5 out of 5 stars

I continue to say this to those who are…

I continue to say this to those who are debating where to go and who to use. This group is professional. Easy to arrange times to suit, quick to analyse your issue, will find the part to fix your problem (even if they don't stock that part). Advice is forthcoming. Punctual. Will persist until success is achieved. Led by the experienced Jordan, please don't use amateurs when playing with 75,000 or more litres of a valuable resource.

October 27, 2021
Unprompted review
Rated 5 out of 5 stars

Nothing but positive things to say…

Nothing but positive things to say about the Swimart Team. When I've had problems, they've been addressed immediately to my satisfaction, and even though I was willing to pay for their assistance, Jordan refused to take payment. Can't recommend them highly enough.
Rab Smith

October 21, 2021
Unprompted review
Rated 5 out of 5 stars

Reliable through dust storms and COVID

Jason and team have maintained my pool on a monthly basis for the last two years. They have been reliable and kept it sparkling through thick and thin. This includes responding quickly when a dust storm made the water cloudy and when the pump, which is ageing, stopped. They also washed out the sand filter which we hadn’t done for years, and figured out ways to keep the pool functioning in a COVID-safe way during various lockdowns. I recommend them for both ongoing and occasional pool maintenance. The staff are always friendly and professional and quickly set up a friendship with my puppy, which meant I could just leave them to it, without having to restrain the little fella.

September 24, 2021
Rated 5 out of 5 stars

Thanks guys

Thanks guys! The service and advice was great! Pool looks amazing just waiting for swimming weather.

September 6, 2021

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