Swimart - New Lambton Reviews 68

For over 20 years roof solar was installed and serviced. New ownership. Rang on 2nd Dec made arrangements with Emily for Annual inspection (for 7th). Was advised Steve will call prior. No one arrived followed up to be told 'no record'. Totally passive aggressive. Icing on cake instead of 'hey we Totally forgot it was no record of your details you never called us!

This is the best pool shop I have ever had the pleasure to deal with. The new management are wonderful, happy to please and go the extra mile to help not just me, but all my friends with pools, to make their customers happy. Do yourself a favour and GO TO SWIMART NEW LAMBTON!!!!!

Very Efficient. 👍

Having just purchased a house with a pool I was becoming increasingly frustrated at knowing what to do, how to clean it and understanding all of the equipment. Despite having someone come in monthly to do the checks it just wasn’t enough, the pool needed more and I didn’t know how to do it.
So I went into Swimmart and expressed my concerns. Stephen took the time to explain the sand filter, why we need to “vacuum” the pool regularly then even came out to my pool checked the filter settings and advised which dolphin to get. Since then my children are swimming almost daily. Thank goodness! Thank you Stephen this is how you turn a reluctant pool owner into a loyal customer.

ADVICE SECOND TO NONE!!
awesome staff, wonderful products and of course, the best A frame quotes around!

Absolutely the best service and expertise I have ever had. I wouldn’t trust the safety of my pool anywhere else!

Had to wait a little while for the service -- but once it happened , very happy. The guys are friendly, competent and quick workers.
Thanks

A pleasure to deal with and did a good job for me.

Alen and his team are always 100% on their game, wouldn’t go anywhere else!

Alan was very helpful when helping us with the heating of our pool. He provided data to make our decision. The job was done within the month which meant we could use our pool quickly in this beautiful weather. Alan and his assistant installed everything themselves efficiently and professionally and most importantly COVID safe. He gave advice in regards to care of the pool, not to drum up more business for himself but for my closest pool shop. A genuinely lovely helpful man. I would highly recommend Alan and Swimart.

Great. Good knowledge

The team are professional, reliable and keep our pool crystal clear all year round. Great customer service and advice for new pool equipment and products. Highly recommend

Alan and the team have been brilliant in helping me sort out my pool after purchasing the house earlier in the year

Very knowledgeable, helpful, friendly. Well set up to trade safely during Covid.

Absolutely excellent. We are stuck in lockdown and Swimart took care of everything from new filter and pump, electricity, filling the pool and even a new hose! Highly recommend.

I relay on Swimart New Lambton because of their staff are friendly, knowledgeable and keen to be really helpful. They’re my go to place for free pool water testing and advice about balancing chemicals. They’re generous with tips and information and provide professional on site problem solving maintenance/ repairs.

Prompt and professional service as always.

The owner Alan was very knowledgeable and helped us determine the best solution for our pool.