SwimOutlet.com Reviews 1,845

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 197 reviews, reviewers overwhelmingly had a great experience with this company. Customers praise the wide selection of products, finding them to be of great quality and offered at very reasonable prices. Many people appreciate the ease of navigating the website, highlighting its user-friendliness and efficient shopping experience. However, some customers also noted issues with their orders, including unexpected delays in shipping and problems with order accuracy. A few other people also felt that the sizing charts were inaccurate, leading to products that did not fit as expected.

What people talk about most

Product

Clients share positive opinions on product quality and selection. Many reviewers praise the excellent quality... See more

Website

Reviewers mention positive feedback about the website, highlighting its ease of use and navigation. Consumers... See more

Price

Customers consistently express satisfaction with the pricing, finding items affordable and competitive. Many... See more

Order

People report ambiguous experiences with order. Many customers praise the ease of ordering, competitive... See more

User experience

Users describe positive interactions with the user experience. Many customers found the website easy to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Most of the experience was great. I was able to find what I wanted at good prices. It was less than perfect because the fins I received were much larger than I expected. I don't remember that being... See more

Rated 4 out of 5 stars

I am a returning, previous client. searched and found what I needed on my iPhone, no problem. I also looked for skin treatments for pre- and post-chlorine water contact. Skin treatments. Only saw one... See more

Rated 5 out of 5 stars

Your stock was available in my size and descriptions of my selected swimsuits were complete and very helpful. I have been wearing swim outlet swimsuits for my water aerobics classes over 10 years and... See more

Rated 5 out of 5 stars

My experience was terrific. I needed to exchange a swimsuit purchase for a different size. The "Happy returns" process was super easy. I followed the online return instructions and took the suit to U... See more


Company details

  1. Swimwear Store

Written by the company

SwimOutlet is the largest swim retailer in the US. Your one stop shop for the pool, beach & everything in between 🏊


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 31% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Ordered a suit that should have has 2…

Ordered a suit that should have has 2 day shipping. Ended up being delivered to a completely different state. Called and talked to someone who shipped me out another suit that was promised to ship out that day and get there one day delivery and that suit didn’t even ship out from them until FOUR days later. I still do not have the suit. Calling for a refund

February 16, 2026
Unprompted review
Rated 1 out of 5 stars

I ordered a swimsuit on January 28th. Still not here 3/2

I ordered a swimsuit on January 28th. It is FINALLY being shipped. I contacted you several times. The BOT was useless, one time I was told I would receive an email in 15 minutes confirming I still wanted the suit. It never came. When I checked last, the order was cancelledThis is the worst service I have ever encountered.

January 28, 2026
Unprompted review
Rated 5 out of 5 stars

Great products

I had a great experience with SwimOutlet! The website was easy to navigate, prices were competitive, and my order shipped sane day! The quality of the swimwear always exceeds my expectations, and returning things is super simple!

February 25, 2026
Unprompted review
Rated 5 out of 5 stars

swimming

I have ordered thru this company for my granddaughter and have alwsys been impressed with the products I purchased. They are so easy to deal with and the products are always outstanding.

February 24, 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely bombarded with spam emails…

Absolutely bombarded with spam emails from the moment I ordered. I ordered four days ago have received six marketing emails since including two sent 5 hours apart. Will return my order and never order again. Giving you my email for an order is not a freaking licence to harass and flood me with marketing.

February 18, 2026
Unprompted review
Rated 5 out of 5 stars

The place to get a swimsuit you can do laps in

Great products, great customer service. I use what I bought: a couple of swimsuits and some fins. There is a lot of selection, I am sure you will find what you need. Unfortunately we do not have anywhere locally where you can buy a swimsuit that you can actually do laps in. I am glad I found Swim Outlet, and they have a great selection happily in my size 42.

November 12, 2025
Unprompted review
Rated 5 out of 5 stars

Love the new ads. Well Done!

the updated advertisements and Web site are Great! in general there are too many, but since I am a swimmer, I like the variety.
Online, product selection was easy. Ordering was easy. Frankly, too easy! :)

January 29, 2026
Unprompted review

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