Swimstars at Bawtry is a fantastic , clean , warm, well organised place for toddler swimming lessons. We have been going for nearly a year now with our 3 year old. The staff are amazing , kind, patien... See more
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Review summary
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My two children attended leisure centre lessons from being babies but they were hardly making any progress. We were reluctant to try Swimstars due to the price but WOW it has been worth every penny. T... See more
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Staff very interactive and keep my 3 year old entertained whilst she’s learning to stay safe in the water. Particular mention to Charlotte, Freya and the nice lady who works in the cafe. Always supe... See more
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Cannot recommend these guys enough. The teaching from babies onwards is just phenomenal. Ive had a fair few changes over our time with them and not once have I felt judged or a burden. Having audhd ch... See more
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4.6
Excellent
31 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Thoroughly recommend
Both of my children have loved swimming at Swimstars. All of the staff have been kind, patient, knowledgeable and helpful. We have mostly swam at Quest Park but my boy finished his swimming at Hall Cross and my little girl is still at Quest Park.
December 23, 2025
Unprompted review
Reply from Swimstarsanddolphins
Thank you so much for your lovely review. We’re delighted to hear how much both of your children have enjoyed their swimming journey with us and that our team’s kindness, patience and knowledge have made a positive difference.
It’s great to hear you’ve had positive experiences across both Quest Park and Hall Cross, and that your children have felt supported as they’ve progressed through their lessons. Thank you for trusting us with their swimming and for being part of the Swimstars family 🌊💙
Graat experience
I must say we’ve been with Swimstars in Wheatley for over 4 years and my daughter loves it. On top of that the lessons are great, not very long and exhausting for a child. Thank you very much to everyone in the team💝 you’re doing great!
December 1, 2025
Unprompted review
Reply from Swimstarsanddolphins
Thank you so much for your lovely review and for being with us at Wheatley for over four years — that continued support really means a lot to our team.
We’re delighted to hear how much your daughter enjoys her lessons and that the session length works well for her, keeping swimming fun and engaging without feeling overwhelming. Your kind words and encouragement will be so appreciated by everyone at the centre.
Thank you for being part of the Swimstars family 💝🌊
Exceptional place
Amazing place, the care taken with my kids has been exceptional, not only that the staff and venue are top notch
December 23, 2025
Unprompted review
Reply from Swimstarsanddolphins
Thank you so much for your kind review. We’re delighted to hear that the care taken with your children has stood out and that you’ve had such a positive experience with both our team and facilities.
Your words mean a great deal to us — thank you for choosing Swimstars and for being part of our community 🌊💙
100% recommend
Our little boy has been swimming here since he was 8 weeks old and loves it! He is now nearly 18 months old and is really confident in the water and gets really excited to get in the pool for his lesson. We recommend swimstars to everyone wanting to take their baby swimming!
December 23, 2025
Unprompted review
Reply from Swimstarsanddolphins
Thank you so much for your lovely review. It’s wonderful to hear that your little boy has been swimming with us since such an early age and that he’s grown into such a confident, happy little swimmer. Hearing that he gets excited to get into the pool truly makes our day.
Thank you for recommending Swimstars to other families — it means so much to our team. We’re so grateful to be part of his swimming journey 🌊💙
Happy Lessons, but poor account management
After receiving an e mail from Swimstars asking for a review I am happy to say My children loved their swimming lessons, the swim buddies are excellent and really take care to engage with the children, the facilities at bawtry were lovely and clean. However, my daughter had reached a level we were happy with and my son didn’t want to carry on without his sister so we took the sad decision to cancel our lessons, we updated the staff after we asked what the procedure was and followed what the staff advised. Unfortunately the direct debit has not been cancelled and despite numerous attempts to cancel and receive a refund this has not been received. This is after one of the office staff checked with a director and called me back to say I would have a refund in the next couple of days .We are not at a point where I feel legal action may be the only resolution which would be a sad outcome.
December 23, 2025
Unprompted review
Reply from Swimstarsanddolphins
Thank you for taking the time to leave such a detailed review and for sharing both your positive experience and your concerns.
We’re really pleased to hear that your children enjoyed their lessons, that our Swim Buddies made a positive impact, and that you found our Bawtry facilities clean and welcoming — that means a great deal to our team.
We’re genuinely sorry for the frustration caused around the cancellation and refund process. This fell short of the standard of service we aim to provide, and we completely understand how disappointing this would have felt, particularly after you had followed the advice given.
We have since been in direct contact with you and can confirm that the refund has now been processed in full. Thank you for your patience while this was resolved.
We appreciate you raising this with us, as it allows us to review our processes and ensure clearer communication moving forward. We wish your family all the very best and would of course be happy to welcome you back in the future should circumstances change.
— The Swimstars Team 🌊
Great life lessons for your little one.
Our daughter absolutely loves the sessions, and her water confidence has grown considerably.
The staff are always very friendly and make it a great atmosphere.
The only reason its 4*; If you have to cancel and want to change days for lessons, firstly its so hard to get through. If you do you leave a message and no one gets back to you.
But I understand with the small team it has.
November 1, 2025
Unprompted review
Reply from Swimstarsanddolphins
Thank you so much for your review and for sharing your experience with us. We’re really pleased to hear how much your daughter enjoys her sessions and that her water confidence has grown — that’s wonderful to hear.
We also truly appreciate your honest feedback regarding communication around cancellations and changing lesson days. We understand how frustrating it can be when it’s difficult to get through or when a call isn’t returned, and we’re sorry for any inconvenience this caused. Your understanding of our small team is appreciated, and we’re actively working on improving our systems to make this smoother for families.
Thank you again for your feedback and for being part of the Swimstars community 🌊💙
Absolutely amazing
Absolutely amazing, my little girl started here in August after going to a different swim class and I was very weary as to home my little girl was going to cope as she started to dislike water due to the old swim class, but I was put to rest straight away and my little girl loves swimming on a Saturday now 💗
December 23, 2025
Unprompted review
Reply from Swimstarsanddolphins
Thank you so much for your lovely review. We’re so pleased to hear that your little girl has rediscovered her love for swimming since joining us and that you felt reassured from the very start. Helping children feel safe, confident and happy in the water is so important to us, especially when previous experiences have been challenging.
It’s wonderful to know that she now looks forward to her Saturday swims — that really makes our day 💗 Thank you for trusting Swimstars with her swimming journey and for being part of our community 🌊
Fantastic Swimming lessons
I have been taking my daughter to Bawtry weekly for 4 months. She is now 7 months old. She has fantastic teachers and the staff are brilliant. We have such a lovely time and my daughter loves it. The facilities are really special. Thank you so much for helping me make the best swimming memories with my girl.
September 1, 2025
Unprompted review
Reply from Swimstarsanddolphins
Thank you so much for such a lovely review. We’re delighted to hear how much you and your daughter are enjoying your weekly swims at Bawtry and that she’s already built such a positive relationship with the water at just 7 months old.
It’s wonderful to know our teachers, team and facilities have helped create such special moments for you both — those early swimming memories really do last a lifetime. Thank you for trusting us to be part of that journey and for sharing such kind words 🌊💙
Great customer service and a friendly…
Great customer service and a friendly team.
My 2yr old daughter was scared on the first day but has eased into her lessons and looks forward to it. The water buddies and swim instructor are so reassuring.
October 12, 2025
Unprompted review
Reply from Swimstarsanddolphins
Thank you so much for your lovely review. We’re really pleased to hear how supported both you and your daughter have felt and that our team’s reassurance helped her ease into her lessons and grow in confidence.
It’s wonderful to know she now looks forward to swimming — those moments mean so much to us. Thank you for your kind words about our customer service, Swim Buddies and instructors, and for being part of the Swimstars family 🌊💙
Fantastic experience , recommend to all
Swimstars at Bawtry is a fantastic , clean , warm, well organised place for toddler swimming lessons. We have been going for nearly a year now with our 3 year old. The staff are amazing , kind, patient and she has improved so much. From not wanting to even go in the pool, to now flying through the levels and being super confident in the water. We look forward to her continuing in the levels and our 2nd child starting when they turn 2.
December 21, 2025
Unprompted review
Reply from Swimstarsanddolphins
Thank you so much for such a lovely review. We’re delighted to hear how positive your experience has been at Swimstars Bawtry and that the warm, clean and well-organised environment has made such a difference for your family.
It’s wonderful to hear about your daughter’s journey — from feeling unsure about the water to becoming confident and progressing so well through the levels. That transformation is exactly why our team does what they do, and your kind words about their patience and support will mean a great deal to them.
We’re so pleased to hear you’re looking forward to her continuing her swimming journey and to welcoming your second child when the time comes. Thank you for being part of the Swimstars family 🌊💙
My son has gone so far with swimming…
My son has gone so far with swimming and he absolutely loves going every week without fail. The teachers are lovely and I thank them for all the support with my child. It’s worth paying extra every month for this swimming place as it is more expensive than others but worth every penny.
December 23, 2025
Unprompted review
Reply from Swimstarsanddolphins
Thank you so much for your lovely review. We’re absolutely delighted to hear how much progress your son has made and that he looks forward to his swimming lessons every single week — that enthusiasm really says it all.
Your kind words about our teachers and the support they provide mean a great deal to us. We truly appreciate you recognising the value in what we offer and trusting us with your child’s swimming journey. Feedback like this makes all the hard work worthwhile.
Thank you for being part of the Swimstars family 🌊💙
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