While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Payment Service
  2. Non-Bank Financial Service

Written by the company

Swipe Smart provides fast, reliable, and affordable card machines, PDQ terminals, merchant services, and EPOS systems to businesses across the UK, offering transparent pricing, rapid onboarding, dedicated UK support, and some of the lowest processing fees in the country from just 0.3%. Trusted by retailers, hospitality venues, and mobile traders nationwide, we deliver simple, modern, and cost‑effective payment solutions designed to help merchants take payments with confidence


Contact info

3.8

Great

TrustScore 4 out of 5

3 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Does what it says on the tin

Took them a couple days to get back to me after I filled out the form on their site. Would've been five stars if they replied a little quicker, but honestly I'm just being picky. Super happy with the deal!

March 10, 2026
Unprompted review
Rated 5 out of 5 stars

I was a bit unsure at first because…

I was a bit unsure at first because Swipe Smart were new and didn’t have reviews yet, but after speaking with John and doing my own due diligence, I felt much more confident. He explained they’d recently been acquired by a larger company, although I can’t remember the name, and everything from there was smooth. The deal on the card machine was excellent, the setup was simple, and switching over has cut my processing costs by around 80%. I’ve had my terminal for two months now with no issues at all, and the support has been great. Really glad I made the switch — keep up the good work guys.

February 22, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Prices and Great Customer Service

Rachel from Swipe Smart asked me if I’d be happy to leave a review, and I genuinely don’t mind because the service has been great. I’m honestly surprised they don’t have more reviews, especially with how many people must be in the same situation I was in with SumUp charging ridiculous fees. I’d spoken to so many companies advertising 0.3% only to find out it was “from 0.3%” and the real quote was much higher. Swipe Smart were the first ones who were actually straight with me. Their setup is simple and clear, and what they advertise is exactly what you get. I chose the 0.3% package and that’s exactly what I’m on. No hassle, no hidden fees, just a fair deal that actually makes sense.

February 18, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look