To verify your payment method, it charges £1 but refunds it as non-withdrawable v£1 points. Cashback works the same way—you earn points that can only be used within the app, potentially trapping... See more
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See what reviewers are saying
Money added to my account however gift card purchase not working it just says no internet connection. (Finally managed to buy the gift card) 4 days on. Just to update.
Used to use Swipii a lot when it offered 7% cashback on purchase of GBP points, but much less frequently after they reduced cashback to 5% as other platforms offer the same or even better. Recently e... See more
Error occurred while I bought a voucher by using the App. My balanced was deducted but no voucher was issued. The only thing I got was a pending transaction. I have emailed the CS team and aske... See more
1.8
Poor
25 reviews
Hasn’t replied to negative reviews
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Poor support and not secure
My money in virtual wallet was illegally withdrawn / transfer to somewhere else. I have raised this issue for 2 weeks. However, I don't receive any progress update for their investigation so far. When I chase the customer service by email, they cannot provide any target completion date and just ask me to wait further. By the way, my account is locked and I can't use any money in the virtual wallet. It is a very bad customer experience.
October 11, 2024
Unprompted review
My balance was debited but no voucher issued…
My balance was debited but no voucher issued. Contacted CS replied fast said IT team was investigating. But after 2 weeks is still under investigation and no further response. I don’t know how long need to waiting to get my money back.
April 21, 2024
Unprompted review
Why the apps can't load recently as I…
Why the apps can't load recently as I still have some credit in my account? No any messages from the company being given what is going on?
March 24, 2024
Unprompted review
Unstable App and slow CS
Error occurred while I bought a voucher by using the App. My balanced was deducted but no voucher was issued. The only thing I got was a pending transaction.
I have emailed the CS team and asked for a refund. They were replying very slowly.
Finally, they found out the problems was caused by system bugs and settled them after 1 week.
November 10, 2023
Unprompted review
Edit CS got in touch have relieved a refund so thats only issue so have edited experience
Edit CS got in touch have relieved a refund so thats only issue so have edited experience
Unsure had initial success depositing and buying voucher but my last deposit isn't showing on my account and support haven't answered my queries which concerns me about future use.
November 11, 2023
Unprompted review
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