They made a good offer and kept it until we were ready to change on completion of a new garden room. We had three Swish Broadband staff attend on the installation day following up on the guys who in... See more
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I have had a few issues with my connection, over the last 2 years, however these were sorted out instantly by Swish. Overall, I am 100% satisfied with no more buffering since having Swish installed.... See more
Quick installation. Broadband itself is fast but you do need to be near the plume pod. With previous router from BT, the same speed was achieved all over the house without the need to Wi-Fi extender... See more
Company replied
From enquiry to installation, no issues. Great representative, great bunch of install guys, great year 1 bonus and initial 6 month offer. Then great Internet, way better than previous supplier, stable... See more
People also looked at
Better than the rest by far.I have had a few issues with my…
I have had a few issues with my connection, over the last 2 years, however these were sorted out instantly by Swish.
Overall, I am 100% satisfied with no more buffering since having Swish installed. I would recommend Swish as the best fibre to the home installer!!!
May 19, 2023
"Switch to Swish" - They made a good offer and kept it…
They made a good offer and kept it until we were ready to change on completion of a new garden room.
We had three Swish Broadband staff attend on the installation day following up on the guys who installed the cable under our drive & garden.
They were professional, efficient and knew their stuff and tidy with it.
February 2, 2023
The customer service
The customer service
The installation team
The whole user experience
April 26, 2023
Great company with a great product &…
Great company with a great product & nice people to business with amazing
April 30, 2023
Reliability
May 15, 2023
Plume Pod can't Bluetooth
The speed is good and seems reliable. However, the range is a bit scant and the Plume is unable to Bluetooth connect to my phone, which renders me unable to change the SSID or password.
May 14, 2023
It works really well.
May 14, 2023
Great service
Two minor issues were dealt with within 24 hours after a phone call to the helpline, and resolved completely. Great service.
April 30, 2023
Excellent all round....
Excellent speeds, easy installation; really good customer service, responsive and efficient
May 14, 2023
Took them some time to come back to me…
Took them some time to come back to me on a support issue.
May 14, 2023
Reply from Swish Broadband
We're sorry to hear this, Frank. We aim to respond to all emails on the same working day, or sooner as we know how much connectivity issues affect our lives.
We hope that we'll be able to impress with future contact.
Best,
Swish Fibre Team
Quite outstanding service. Well done.
SWISH went down during the day on Monday eighth. Telephone Paul at home about 730. He tried to fix it over the phone but couldn’t. Came the following morning at 8 am with the new parts and fixed it. Quite excellent.
May 7, 2023
Good but keeps dropping out and losing…
Good but keeps dropping out and losing coverage I. The house for no reason!!
May 14, 2023
Reply from Swish Broadband
Hello Nigel, thank you for taking the time to write this review. We appreciate your feedback and are sorry to hear that it's a negative one.
We will be reaching out shortly to understand what's going on and see how best to assist.
Cheers,
Swish Fibre Team
Absolutely no complaints
Absolutely no complaints.
The installers are completely professional and any subsequent issues are dealt with quickly.
April 23, 2023
Fantastic service
Fantastic speed, seemless streaming, zero buffering, three months in a nothing to pay for the last and next three months great service keep it up guys.
May 14, 2023
Very pleased with the speed of…
Very pleased with the speed of broadband.
I have one issue, we have a Sonos sound system and the connection with Spotify now drops off. It seems they are not fully compatible?
May 14, 2023
Reply from Swish Broadband
Hello Mrs Lee,
Thanks for the kind words. We're not aware of any issues concerning Sonos sound systems - we will be reaching out to see if we can work some magic.
Thanks,
Swish Fibre Team
Good job …
The lady who installed my WiFi was excellent thorough polite and knew her job .
March 10, 2023
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