Swissasap Reviews 

5
TrustScore 4 out of 5

4.0

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4.0

Great

TrustScore 4 out of 5

5 reviews

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4.0

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(5)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

SwissASAP’s luggage transfer

We used SwissASAP’s luggage transfer service from Zurich Airport to our Airbnb. There were three of us with six items, including ski gear, so travelling by train with everything would have been difficult. The service was convenient, reliable and well worth the cost. I would happily use SwissASAP again.

December 5, 2025
Unprompted review
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Reply from Swissasap

Thanks, KP — this made our day. Six items and ski gear from Zurich Airport is a rough one to haul by train, so we're glad the luggage transfer let all three of you travel light. Back anytime — we've got your bags.

— Emily Scott, SwissASAP.com

Rated 5 out of 5 stars

Amazing service.

The luggage transfer service was amazing. The drivers were on time and our luggage beat us to our destination each time. The convenience was worth the cost—we didn’t struggle with luggage on the trains and we were able to sightsee before and after our transfer. We’d definitely use the service again.

June 5, 2026
Unprompted review
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Reply from Swissasap

Michael, this made our day — thank you. That's exactly how Switzerland should feel: bags handled, hands free, and time to enjoy the view instead of wrestling suitcases through stations.

Love that your luggage kept beating you to each hotel. Come back anytime — we'll be ready.

— The SwissASAP team

Rated 5 out of 5 stars

Excellent service

Excellent service, we had them transfer our large 6 overweight pieces of luggage from the airport in Geneva to 3 locations in Switzerland and then to Munich. It made our trip so much more enjoyable not having to worry about transporting it ourselves and they picked up in the morning and delivered the same day in the afternoon before we arrived to our next locations.

July 1, 2026
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Reply from Swissasap

Thank you so much, Lindsey! Six overweight bags across Geneva, three Swiss stops, then Munich — that's exactly the kind of multi-leg luggage transfer we love handling. So glad it made the trip lighter (literally). Safe travels, and we're here whenever Switzerland calls again! 🇨🇭

Rated 4 out of 5 stars

Very convenient app

Very convenient app, but more information about the available choices would be helpful.

May 28, 2026
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Reply from Swissasap

Thank you, Michael! Fair point — we're working on making the options and pricing clearer up front. If you ever want a hand choosing the right luggage transfer for a route, just reply and a real person will walk you through it. Appreciate you traveling with us!

Rated 5 out of 5 stars

Excellent app

We had a little trouble navigating the app but figured it out with Google Gemini help. Very thorough for train, bus, tram, and boat schedules

June 22, 2026
Swissasap logo

Reply from Swissasap

Thank you, Jim! It was a pleasure handling your luggage transfer — and glad the trains, buses, trams and boats all fell into place too. If anything is ever unclear, you can always skip the AI and ask a real human at SwissASAP 😉 Safe travels!

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