Little complex communication channels. First call Lasted a Minute( Unproductive ) and transferred to a supervisor........who wanted to know the current tariff etc, and what they can offer............ See more
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Switchify offers a seamless online switching platform, a complete end-to-end experience that makes comparing and switching to better utility plans faster, simpler, and smarter.
Contact info
3/480 Collins St, 3000, Melbourne, Australia
- support@switchify.com.au
- switcher.com.au
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They were a great help and helped me…
They were a great help and helped me save a fair bit on my future electricity and gas bills which is awesome
The guy helped me get a better deal and…
The guy helped me get a better deal and understand that I was in a time pressure and got it dome quickly
From the initial call
From the initial call - I thought it was a scam!
It was NOT!
Zinnia ran me through all of the conditions and rates, then guided me through the website, she never asked for financial details and was clear , concise & very professional.
Obviously the staff are trained well and are focused on good old fashioned customer service and making the whole experience pleasurable.
Thank you ❤️👍🏻
Great help finding the best provider
Great help finding the best provider. Easy to speak too. Answered all the questions I had about changing providers.
Eric was very smart and easy to deal…
Eric was very smart and easy to deal with. He was very detailed so it took a while but will be worth it for the savings. If only Eric can manage my mortgage rates, council rate notices and water rates life would be a dream.
Great value and customer service
Helpful customer service and information to compare retail providers with value for money and individual preferences considered. Just a little tricky to hear at times with poor phone line quality distorted sound (microphone) and line cut in/out on occasion. Otherwise excellent.
Excellent Service
I was blown away today by the level of service I received from the team at Switchify. I only changed energy retailers not long ago, but these guys got me the best possible deal with both my gas and electricity prices. Oliver discussed the options with me over the phone and I actually went with the retailers that Oliver recommended were the best ones to suit my needs. Oliver was very professional, explained everything to me in detail and even gave me a follow up call later in the day to confirm the arrangements. If you’re looking for a better deal for gas and electricity prices, I would definitely recommend Switchify for overall customer service and the best prices. Thanks guys!
Very much informative
It was great experience 👍
Follow up is good
Follow up is good. Some Consultants are not great help. Jack and Oliver are good assets to your company.
I might have a new bill that's low
It was a very positive experience..
It was a very positive experience as they assisted me so efficiently with something that I’ve been trying to DIY (moving to a cheaper gas and electric provider) for the past few weeks. The process is very straightforward and will recommend to anyone. Thanks for your patience and support despite my hesitations in the beginning.
I had a fantastic and prompt service…
I had a fantastic and prompt service with this company. Not only did they put me on better deals for gas and electricity. The connection for electricity is wavered an connected straight away. An they are working on connecting the gas in 2 days. Instead of 3. Amazing communication amazing service
Eric was really helpful and he got me…
Eric was really helpful and he got me the best comparison rates and explained the whole process as well.. perfectly done and guided me as well and more over it was done so quickly.
Its cheaper
Its cheaper, the people got right to the point, My time is importaint.
Easy to switch my electricity provider and lady who help me today understand what I need and she help me going through my application
Easy to switch my electricity provider to another
Good and experienced compared.
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