Switch Vapes - St Albans Reviews 11

TrustScore 3 out of 5

2.9

London Road 22, AL1 1NQ St Albans, England, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I found the council are not remotely caring refs any needs or questions you may have all they seem to do is constantly get the rule book out...I had a problem and the two guy's whom are supposedly in... See more

Rated 1 out of 5 stars

This store in St Albans sells products to minors. They have sold £40 of product to my 14 year old this week. Unethical, completely illegal and disgraceful. I will be reporting them to the council. I d... See more

Rated 5 out of 5 stars

The staff are incredibly warm and helpful . I’m not particularly knowledgable with how everything works and they are so helpful ! Service was amazing when I ordered and they kept updated :) 10/10 woul... See more

Rated 5 out of 5 stars

The store is clean, staff are friendly and knowledgeable. It's a breath of fresh air compared to other stores where no one knows anything. Very good selection of products. Good location too which is a... See more


Company details

  1. Electronic Cigarette Store

Information provided by various external sources

St Albans' first and only Independant eCigarette specialist shop, selling premium quality electronic cigarettes, E-liquids, and high end vaping gear.


Contact info

  • London Road 22, AL1 1NQ, St Albans, England, United Kingdom

  • 01727858555

2.9

Average

TrustScore 3 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I found the council are not remotely…

I found the council are not remotely caring refs any needs or questions you may have all they seem to do is constantly get the rule book out...I had a problem and the two guy's whom are supposedly in charge are so rude if you have a problem I suggest take it to the highest level it falls on deaf ears with these two and the toilets are still a disgrace along with their attitude.

August 10, 2022
Unprompted review
Rated 5 out of 5 stars

The store is clean

The store is clean, staff are friendly and knowledgeable. It's a breath of fresh air compared to other stores where no one knows anything. Very good selection of products. Good location too which is a plus.

September 29, 2021
Unprompted review
Rated 1 out of 5 stars

Sells vape products to 14 year old kids

This store in St Albans sells products to minors. They have sold £40 of product to my 14 year old this week. Unethical, completely illegal and disgraceful. I will be reporting them to the council. I don’t want this sort of outfit on my doorstep selling to local teens. The legal age to sell vape products to is 18 years old. They have repeatedly sold to a 14 year old, not a one-off infringement.

August 5, 2021
Unprompted review
Rated 5 out of 5 stars

The staff are incredibly warm and…

The staff are incredibly warm and helpful . I’m not particularly knowledgable with how everything works and they are so helpful ! Service was amazing when I ordered and they kept updated :) 10/10 would recommend

May 30, 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look