Swivel Entertainment Reviews 

32
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Serena was so easy to deal with and very accomodating to all our requests. We had loads of fun at the life drawing class, Xavier put us all at ease and even gave us some great pointers to improve our... See more

Company replied

Rated 5 out of 5 stars

We booked Serena for our friend’s hen do and I couldn’t recommend her enough for the dance class she choreographed to our friend’s favourite tunes! She’s absolutely energetic and fantastic!

Company replied

Rated 5 out of 5 stars

Booked lip sync dance battle for my sister's 40th birthday at the beginning of September and it was the highlight of the afternoon. My sister had a brilliant time and it made the day really unique. E... See more

Company replied

Rated 5 out of 5 stars

We booked Serena for a lip sync dance battle group event, for a 40th Birthday celebration and it was a fantastic experience! We had so much fun! Serena is amazing at what she does, she’s very profe... See more

Company replied

Company details

  1. Entertainment Agency
  2. Dance Company
  3. Entertainer
  4. Event Planner
  5. Party Planner
  6. Performing Arts Group

Written by the company

Swivel Entertainment creates immersive, high-energy dance and entertainment experiences across London and the UK. We specialise in hen party dance classes, birthday party entertainment, corporate team building workshops, and bespoke event experiences designed to bring people together through movement, music and creativity. Our most popular experiences include Lip Sync Dance Battles, Strictly Come Dancing–inspired parties, themed dance classes, and interactive Life Drawing sessions; all tailored to your group, your vibe, and your favourite music. Whether you're planning a hen do in London, a birthday celebration, or a corporate event, we create an atmosphere that’s inclusive, confidence-boosting, and seriously fun. We also offer children’s themed dance parties, including TikTok-inspired dance experiences and hula hoop parties, bringing the same energy and creativity to younger audiences with engaging, age-appropriate entertainment. Every session is led by a professionally trained, friendly instructor or performer, with a focus on making everyone feel comfortable, involved, and part of the experience; no dance experience needed. Our team are fully insured, DBS checked, and experienced in working with a wide range of groups and event types. We offer flexible venue options across Central London or can travel to your location, bringing everything needed for a smooth and memorable event. From playful and cheeky to stylish and empowering, each experience is designed to leave your group with lasting memories (and plenty of great photos and videos). Explore more at http://www.swivelentertainment.co.uk or get in touch to create your perfect event.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

32 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(32)

6 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Booked a Lyp Sync Dance Battle. Amazing experience!

I booked a Spice Girls versus Backstreet boys Lip Sync Dance Battle for my 30th birthday and had so much fun! Serena was incredibly friendly, an excellent teacher and made all the girls and guys feel extremely confident while learning. We had the best banter while dancing, singing and competing with each other!

In regards to the booking process, we had dinner booked and needed Serena to book a venue nearby just before dinner (nobody wants to dance with a full belly..). She did not disappoint us, she was very attentive to details, moving mountains to attend to our timing and venue requirements!

I just can’t recommend enough!! Truly bespoke and professional service!! Thank you very much.

April 11, 2022
Unprompted review
Swivel Entertainment logo

Reply from Swivel Entertainment

Hello Isik,

Thank you very much for your feedback, it's really amazing to know you all have had such an amazing time! It was a pleasure instructing your group, hope to do it again soon!

Kind regards,
Serena Regalino

Rated 5 out of 5 stars

Absolutely brilliant at kids parties

Absolutely brilliant at kids parties!
Our girls were delighted and really made them so happy.

April 11, 2022
Unprompted review
Swivel Entertainment logo

Reply from Swivel Entertainment

Hello Sarah,

Thank you very much for the feedback. It was an absolute pleasure to provide a hula hoop party for your sweet girls & friends.

Hope you have a wonderful week.

Best wishes,
Serena Regalino

Rated 1 out of 5 stars

This company is very misleading

This company is very misleading. The person we were organising the lip synch battle event offered us the venue of pineapple studios and told us in order to secure this time (7pm) and date (on a Saturday) we needed to pay a deposit, she didn't mention that she hadn't even checked that they are open that late on a weekend. When she did check and found out that pineapple studios closes at 6pm on a weekend and unfortunately alternatives that did not meet the standard or kudos that pineapple studio represents, were then offered, when declined then refused to pay back our deposit. This means she had been dishonest about what she was able to provide from the very beginning
Very very disappointed in the services and will not be used again. Will also be warning those booking through this company that what is being promised through a deposit may not be what is actually delivered or achieved.

March 14, 2022
Unprompted review
Swivel Entertainment logo

Reply from Swivel Entertainment

Hello Frances, thank you for your feedback and I’m truly sorry that you’re not satisfied with our agreement. Please allow me to explain.

A deposit is there to guarantee that we both hold our end of agreement. In this case, even though Pineapple Studios wasn’t available as its hiring system has changed since Covid times, I did find you a venue just 5 minutes away, which was more expensive and I was willing to pay this out of my own profits just to fit your location requirements, as I said I would. Your friend also mentioned that the time of event could change, so I mentioned that it wouldn't be a problem as we work with many different venues around London. Given that you have decided to go with another activity with another company and cancel all together with us, we do not feel that we have broken our end of the agreement with you and your group.

Furthermore, finding suitable venues involves a lot of admin work and networking all of which is covered by the deposit you’ve paid me. If I had failed to find you a reasonable option then the deposit would be refundable as an act of good will, but I as clearly stated on emails, phone calls and invoice, the deposit is not usually refundable under this circumstances and all venues are subject to availability.

On a different note, I will make sure to avoid this type of situation by making it even clearer that the deposit covers my admin time as well as venue bookings.

I hope you all still have an amazing party!

Kind regards,
Serena

Rated 5 out of 5 stars

Can't recommend this enough - great fun

Booked lip sync dance battle for my sister's 40th birthday at the beginning of September and it was the highlight of the afternoon. My sister had a brilliant time and it made the day really unique. Everyone involved really enjoyed it and Serena adapted the format to cater for a group that ranged from 9 years old to 70 years old. Can thoroughly recommend doing Abba Dancing Queen.
We ran it online and Serena was very patient with our inability to use technology. And coped very well with the fact we were in fancy dress and pretty uncoordinated.

October 17, 2021
Unprompted review
Swivel Entertainment logo

Reply from Swivel Entertainment

Hello,

Thank you so much for your feedback! It's really important to us to know that you all have had an amazing experience with us!

Now that Covid regulations have loosened, it would be amazing to plan another party face to face and rock it like the first time. Returning customers get special discounts!! ;)

Hope you have a wonderful Spring.

Best regards,
Serena Regalino

Rated 5 out of 5 stars

Highly recommend the lip sync battle

Highly recommend the lip sync battle! Booked for a friend’s hen party. Serena is a fantastic and very talented teacher and made the event really fun! Would love to book again!X

October 5, 2021
Unprompted review
Swivel Entertainment logo

Reply from Swivel Entertainment

Hello Rayana,

Thank you so much for your feedback it means the world to us!! I'm so happy that you've had a really fun time and would love to plan another event with us this upcoming Summer. Returning customers have a special discount ;)

Hope you have a wonderful day.

Best regards,
Serena Regalino

Rated 5 out of 5 stars

Awesome fun

We had a fantastic afternoon with the team from Swivel entertainment. Izzy was absolutely fantastic and managed to tame/ control our competitive and enthusiastic group of all ages!
We will ALL be recommending. What an excellent afternoon.

August 9, 2021
Unprompted review
Swivel Entertainment logo

Reply from Swivel Entertainment

Hello Lucy,

Thank you so much for your feedback it really help us to grow this newly made company dream of ours.

I really hope to book you another party soon, our returning customers have a special discount ;)

Hope you have a wonderful day!

Kind regards,
Serena Regalino

Rated 5 out of 5 stars

Great dance class and experience

We had an absolutely fantastic time at our Beyoncé dance class with our instructor Izzy. The whole experience from booking with Serena through to the event was brilliant. Very professional throughout and a great time for us all on the hen. I highly recommend for any event.

July 8, 2021
Unprompted review
Rated 5 out of 5 stars

Everything was outstanding

Everything was outstanding - the enquiry process, the booking stage, and the execution. Every question I had was answered clearly and quickly, and Serena was so friendly and helpful throughout.
Stefani was our instructor and she was wonderful! High energy, friendly, and a great teacher.
I requested a personalised medley and gave a brief to Serena and Stefani which was executed perfectly.
We had such a blast and I would 10% recommend this compnay for something different, fun, and memorable!

July 6, 2021
Unprompted review
Rated 5 out of 5 stars

Unforgettable party!

I found Swivel Entertainment after a long research online for my hen party, as I wanted to do something special and unique and and it was soooo much fun! We had an incredible time doing the party evening activity. I chose Burlesque theme and we had Serena teaching us dancing and she was so much fun to learn with! She taught us the Moulin Rouge dance routine and she managed to bring out the best of us as she's really good at making you feel confident even if you have no idea of how to dance. We had lots and lots of giggles. I would 100% recommend this company :)

June 3, 2021
Unprompted review
Rated 5 out of 5 stars

Would recomend!

I originally booked my hen party with them before the pandemic hit, and they were amazing at extending my booking date until it was safe, and confirmed that refunds were an option too (which shows excellent costumer service).

Finally we had a 80s themed dance party, where the entertainer taught us a super fun dance routine and made us feel young again!

They’ve listened to every little request I made, adapted the dance for all levels of experience, made an amazing party for us so I recommend this company 100%!

June 3, 2021
Unprompted review
Rated 5 out of 5 stars

Best Dance Party (!!!)

A friend recommended we contact Swivel as our daughter expressed she wanted her birthday party to be a dance party... and we're so glad we did. Serena had all the kids smiling, dancing, and having a good time! She was natural, confident, and full of positive energy. By the end of the party, all the kids had learned the choreography. Highly recommended!

May 28, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look