Handbag was delivered on 1/7/2026 o opening package hand bag had scuff marks on front Sent e mail same day to Swolit telling of damage and asking for return procedure for refunds This was ignored,... See more
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I have had a number of bags from Swolit and I have never been disappointed. My last bag was a Navy bag but its so dark it appears black BUT I'm keeping it as it is excellent quality for the price.
Very easy to order. I had a bit of a problem, I emailed swolit who replied within a very short time, offered me a replacement straight away, kept me updated with delivery. Item received was lovely... See more
Company replied
Can't fault the quality of these bags and the customer service. Although I initially received the wrong bags in error, this was rectified very promptly by Mike via WhatsApp link on their website - ret... See more
Company details
Written by the company
Here at Swolit.co.uk we try to exceed customer expectations, our customers come back time and again as they know they will receive quality products with Short Delivery times at realistic prices. If you are local to our Liverpool warehouse then please call in for a Cappuccino to see who we are and what we do :)
Contact info
SWOLIT Handbags, Dairy Business Park, L9 7BH, Liverpool, United Kingdom
- 0151 452 6684
- info@swolit.co.uk
- swolit.co.uk
3.7
Average
867 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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It came super quick and the bag is…
It came super quick and the bag is gorgous just like the pics online super happy with the service
November 27, 2023
Reply from Swolit
Thank you so much for your kind words and 5 Star review about Swolit, we do everything we can to make sure our customers are happy with our products and service.
We really appreciate the time you have taken to share your experience about our service.
We hope to serve you again in the future :),
Kind regards,
Michael@swolit.co.uk
Delivered on time and the product was…
Delivered on time and the product was what I wanted
November 27, 2023
Reply from Swolit
Thank you so much for your kind words and 5 Star review about Swolit, we do everything we can to make sure our customers are happy with our products and service.
We really appreciate the time you have taken to share your experience about our service.
We hope to serve you again in the future :),
Kind regards,
Michael@swolit.co.uk
Very good got my order with in 3 days
November 27, 2023
Reply from Swolit
Thank you so much for your kind words and 5 Star review about Swolit, we do everything we can to make sure our customers are happy with our products and service.
We really appreciate the time you have taken to share your experience about our service.
We hope to serve you again in the future :),
Kind regards,
Michael@swolit.co.uk
Fantastic service and great price
Fantastic service and great price. Ordered vegan gloves and they are beautiful- so soft and comfortable just what I wanted & they came next day. Would highly recommend.
December 1, 2023
Unprompted review
Reply from Swolit
Thank you so much for your kind words and 5 Star review about Swolit, we do everything we can to make sure our customers are happy with our products and service.
We really appreciate the time you have taken to share your experience about our service.
We hope to serve you again in the future :),
Kind regards,
Michael@swolit.co.uk
Reply from Swolit
Thank you so much for your kind words and 5 Star review about Swolit, we do everything we can to make sure our customers are happy with our products and service.
We really appreciate the time you have taken to share your experience about our service.
We hope to serve you again in the future :),
Kind regards,
Michael@swolit.co.uk
Jaguar wallet set
Arrived within a week of ordering, product as described on web site
November 25, 2023
Reply from Swolit
Thank you so much for your kind words and 5 Star review about Swolit, we do everything we can to make sure our customers are happy with our products and service.
We really appreciate the time you have taken to share your experience about our service.
We hope to serve you again in the future :),
Kind regards,
Michael@swolit.co.uk
Fantastic service quality and delivery…
Fantastic service quality and delivery - have nothing to complain about - really happy with everything
November 25, 2023
Reply from Swolit
Thank you so much for your kind words and 5 Star review about Swolit, we do everything we can to make sure our customers are happy with our products and service.
We really appreciate the time you have taken to share your experience about our service.
We hope to serve you again in the future :),
Kind regards,
Michael@swolit.co.uk
Set of 5 suitcases
Called into shop today to pick up a set of 5 suitcases I had ordered. I had previously made contact with owner through messenger and can honestly say it was a pleasure doing business with his company as they were ready for pick up. Such a great shop with so much choice, I'm sure I will be back again soon. Thanks again.
November 30, 2023
Unprompted review
Reply from Swolit
Have a Coffee next time :), it was lovely to meet you.
Thank you so much for your kind words and 5 Star review about Swolit, we do everything we can to make sure our customers are happy with our products and service.
We really appreciate the time you have taken to share your experience about our service.
We hope to serve you again in the future :),
Kind regards,
Michael@swolit.co.uk
I ordered 3 items but only kept 1 &…
I ordered 3 items but only kept 1 & returned others with free items that were given but despite using royal mail tracked return & details given by swolit i have not received refund ! I have emailed a number of times but just generic reply & phone calls just ring & ring
November 28, 2023
Unprompted review
Reply from Swolit
Hi Terry, as you can appreciate at this time of year our phone lines are gridlocked, we replied to your email within 24 hours and your refund was processed (Before this review was posted), if you have not received our emails then please check your spam folder, we apologise for any inconvenience caused, we are a family run business so customer service is our number one priority, if you we can do anything else to help please email Michael@swolit.co.uk and I will try to accommodate any other issue that you might have,
Kind regards,
Mike
Such a lovely quality suede leather…
Such a lovely quality suede leather handbag. Great after sales service, and very quick delivery. Very happy to shop again with Swolit.
November 16, 2023
Unprompted review
Reply from Swolit
Thank you so much for your kind words and 5 Star review about Swolit, we do everything we can to make sure our customers are happy with our products and service.
We really appreciate the time you have taken to share your experience about our service.
We hope to serve you again in the future :),
Kind regards,
Michael@swolit.co.uk
Excellent Customer Service
Excellent Customer Service, pleasure to do business with.
November 16, 2023
Unprompted review
Reply from Swolit
Thank you so much for your kind words and 5 Star review about Swolit, we do everything we can to make sure our customers are happy with our products and service.
We really appreciate the time you have taken to share your experience about our service.
We hope to serve you again in the future :),
Kind regards,
Michael@swolit.co.uk
Reply from Swolit
Thank you so much for your kind words and 5 Star review about Swolit, we do everything we can to make sure our customers are happy with our products and service.
We really appreciate the time you have taken to share your experience about our service.
We hope to serve you again in the future :),
Kind regards,
Michael@swolit.co.uk
reliable company
Helpful, efficent and prompt with delivery. Spoilt somewhat by the negligence and poor service of Royal Mail.
I would happily deal with this company again
October 29, 2023
Reply from Swolit
Thank you so much for your kind words and 5 Star review about Swolit, we do everything we can to make sure our customers are happy with our products and service.
We really appreciate the time you have taken to share your experience about our service.
We hope to serve you again in the future :),
Kind regards,
Michael@swolit.co.uk
Delivered quickly and a very nice…
Delivered quickly and a very nice product. Will definitely use this site again.
October 29, 2023
Reply from Swolit
Thank you so much for your kind words and 5 Star review about Swolit, we do everything we can to make sure our customers are happy with our products and service.
We really appreciate the time you have taken to share your experience about our service.
We hope to serve you again in the future :),
Kind regards,
Michael@swolit.co.uk
Reply from Swolit
Thank you so much for your kind words and 5 Star review about Swolit, we do everything we can to make sure our customers are happy with our products and service.
We really appreciate the time you have taken to share your experience about our service.
We hope to serve you again in the future :),
Kind regards,
Michael@swolit.co.uk
A beautiful bag beautifully made
A beautiful bag beautifully made. I bought a matching purse to go with it, Well packed and quick delivery. Will certainly buy from Swalit again.😊
October 30, 2023
Reply from Swolit
Thank you so much for your kind words and 5 Star review about Swolit, we do everything we can to make sure our customers are happy with our products and service.
We really appreciate the time you have taken to share your experience about our service.
We hope to serve you again in the future :),
Kind regards,
Michael@swolit.co.uk
Reply from Swolit
Thank you so much for your kind words and 5 Star review about Swolit, we do everything we can to make sure our customers are happy with our products and service.
We really appreciate the time you have taken to share your experience about our service.
We hope to serve you again in the future :),
Kind regards,
Michael@swolit.co.uk
Reply from Swolit
Thank you so much for your kind words and 5 Star review about Swolit, we do everything we can to make sure our customers are happy with our products and service.
We really appreciate the time you have taken to share your experience about our service.
We hope to serve you again in the future :),
Kind regards,
Michael@swolit.co.uk
Quality product
Quality product, delivered on time, or earlier than I expected...
The AMG wallet I bought is exactly what I have been looking for on line all night.
Thanks
October 27, 2023
Reply from Swolit
Thank you so much for your kind words and 5 Star review about Swolit, we do everything we can to make sure our customers are happy with our products and service.
We really appreciate the time you have taken to share your experience about our service.
We hope to serve you again in the future :),
Kind regards,
Michael@swolit.co.uk
well worth the money…
Product was well worth the money arrived on time well wrapped really pleased
October 27, 2023
Reply from Swolit
Thank you so much for your kind words and 5 Star review about Swolit, we do everything we can to make sure our customers are happy with our products and service.
We really appreciate the time you have taken to share your experience about our service.
We hope to serve you again in the future :),
Kind regards,
Michael@swolit.co.uk
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