I made an order through the website and later was notified that the item was out of stock. It was an unfortunate thing to occur but customer service were top notch. They reached out many times to reso... See more
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I ordered 2 monster trucks for my grandkids. 1 came promptly the other I have not seen. It is 6 weeks latter. They say they had made an Australian post label but there is no item. I have sent 2 dozen... See more
I bought some orthopaedic shoes called toe correctors. Shoe is fine but wrong size sent. Not bothering about refund as would take too long for communication plus took too long coming from China. If I... See more
hi ordered some shirts and they were taking for ever to be delivered. So i emailed sydneytrendshop and they were right onto my enquiry. They kept me uptodate at all times about my order and it was f... See more
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Really bad product and service so far !
Ordered some sandals due to the description “best orthopaedic sandal” this was ridiculous the sandal arrived with no instep arch lift and two sizes too small. Still awaiting refund. I’m thinking this is a Chinese products scam outlet. Order STS35892
Be very careful before using.
This company is a complete rip off
This company is a complete rip off, I paid for 2 air jacks from them and never received them after weeks and weeks they offered a part refund as they say it cost them postage, I have still not got any money back, this company needs closing down, they take your money and keep it, they are a total disgrace
Missing bracket for telescope
I ordered a monocular and it was supposed to contain a mobile phone bracket. No response from the ‘happy’ to assist support email address. I was charged an international transaction fee so store is definitely not in Australia. Should have checked reviews before buying.
I ordered a cat light that doesn't work…
I ordered a cat light that doesn't work properly it's like it was made by a child also received a cat wrist watch that doesn't work when the toggle is pulled out after you set the time, probably doesn't have a battery in it. Pathetic excuse for a business the Chinese are laughing at us fools
SCAMMERS
Based in Australia? Bullsh1t!! Address listed is not a shop front. Overseas contact number. All items come on a slow boat out of China. Fake photos used. Items are crap quality and don't match pictures. They don't even answer emails and I've sent 6 of them.
My parcel has not arrived and no one is…
My parcel has not arrived and no one is replying to my email. No happy at all . Scammers
Goods are from China, not Sydney
Don't be fooled by the name of this busness, goods come from China. Post is very slow. Tracking is dodgy untill your package gets to Australia. Trend Shop tell me it is on their web site about goods comming from China, I could not find that statement anywhere on their site.
Website gone SCAM
Website gone. Cant be contacted. Thought it was a sydney based company with products in Australia. All products are from China. I lost $53. Gone like the website. Beware. Don't recommend the risk of buying from them if you can find the company
I purchased a camera on line from the…
I purchased a camera on line from the Sydney Trend shop
Needing what I have bought
My money was deducted instantly but NO conformation email NO details of delivery
I've recently requested a response and still nothing
This is bad service and I am not happy at all
TOTALLY DISAPPOINTING and annoyed
David John Aquilina
Great to buy from.
Arrived when they said item would arrive. Both emails I Sent to them were answered quickly. I'll be back to buy as great service. Thanxs.
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