Syght Glass Reviews 330

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the excellent frames and superb lenses, often highlighting their durability and stylish designs. Many consumers are particularly impressed with the affordability of the glasses, finding them to be a much better value than alternatives from high street opticians. The ordering process is frequently described as quick and simple, and the customer service team receives widespread acclaim for being helpful, friendly, and efficient, often going above and beyond to assist with orders and issues. However, some customers experienced issues with their orders, including delayed or unreceived items. A few people reported receiving damaged or bent glasses, or products that did not match the online description. There were also occasional mentions of lenses being thicker than expected or not matching the prescription accurately, and some users found the frames to be less durable.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers praise the high quality,... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the high quality of the frames and... See more

Order

People report positive experiences with order. Many customers praise the easy and straightforward ordering... See more

Customer service

Customers had positive experiences with customer service. Many reviewers describe the support as outstanding,... See more

Price

Users describe positive interactions with price, consistently highlighting the affordability and value. Many... See more

Based on these reviews

Rated 5 out of 5 stars

I didn't know about blue light glasses till my dad mentioned them and he's 30 years older than me. These glasses have made me less paranoid about the exposure of the risks of blue light and being pr... See more

Rated 5 out of 5 stars

Truly amazing sight has amazing deals on glasses comes quickly and are such sturdy frames! Great for mums with children who like to break them or pull them easily fit nicely on the face and genuinely... See more

Rated 5 out of 5 stars

Syght Glass exceeded my expectations on all aspects of my first progressive lens eyewear purchase. The frames are exactly as shown on the site with correct dimensions. Quality hinges and material. The... See more

Rated 5 out of 5 stars

This is my 3rd time ordering from Syght glasses due to the gorgeous new frames and wide variety of styles being uploaded on their website. I stare at screens all day and blue light glasses have reduc... See more


Company details

  1. Glasses Store

Written by the company

Syght glass offers anti-blue ray computer & gaming glasses. We make the best Prescription/Non-Rx blue light blocking glasses. Our computer and gaming glasses are engineered to eliminate digital eye strain and headaches. Get rid of headaches,...


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

330 reviews

5-star
4-star
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1-star

Replied to 77% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Delivery takes ages and very poor quality, poor customer service. Avoid!

Ordered a pair of glasses with a lightweight frame. The required time had passed (20 working days) like it said in the email when I ordered them, so I inquired where they were. They had not even been dispatched yet as they had been on holiday for Chinese New Year. Fair enough - but A: I did not realise, nor does it say on their website, they are coming from china. B: why wasn’t the communication to customers changed, and the days for delivery increased?
Finally received them and wore them for work and when I took them off I realised the frame holding the lense on one side had broken. Upon messaging them I was told a replacement frame would be sent (but no lenses) and that I were to go and get the lenses fitted myself.
Don’t bother, spend another £50 and get something decent.

March 3, 2026
Unprompted review
Rated 5 out of 5 stars

Would definitely recommend

I was very sceptical at first as the glasses were so much cheaper than going to my options.
When they arrived I was delighted the frames were solid the prescription was exact …. I have since bought 2 Other pairs in different colours! At this price I can afford to have a pair in each room!!!

Thank you Syght

January 14, 2026
Unprompted review
Rated 4 out of 5 stars

Customer service icon

It would have been 5 but it kind of took a long time to get them. The customer service is OUTSTANDING! Noah helped walk me through any issues we had regarding my order, and made sure I received my glasses as quickly as possible. Always kind, never snooty. I'm living outside my home country, so this was scary trying to order eyeglasses. Thank you Noah! You better get a raise and promotion soon!

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous design & beautiful product

The eye glasses serve more than helping me whilst on the computer but also when driving particularly at night and early mornings before day break. Many thanks for the fabulous design you've put together to arrive at the final beautiful product.

November 20, 2025
Unprompted review
Rated 5 out of 5 stars

Great product

Great product, exactly what I hoped for and they look great. Packaging and accessories my glasses came with were also great. Friendly customer service as well. I would recommend them and purchase products again.

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

Former admirer of Warby Parker

I love the fact that I was able to put in my prescription on the website, and the glasses came in on time and they look fabulous. I can’t believe I used to pay so much for prescription glasses from store-brand glasses, whereas I can get a better pair with this company for a fraction of the price with better customer service, great quality, and a variety of styles. I already even ordered my second pair while wearing my first pair, and I don't even want to take these off! And yes, my significant other noticed them right away and loved them, telling me I look more attractive and fits better in these than my Warbys!

March 11, 2026
Unprompted review
Rated 5 out of 5 stars

Great glasses

Great glasses, just bought my 3rd or 4th pair now. Have a sensitivity almost all lights so the blue light with transition lenses have been a life saver for years now. I do wish the nose pads were a little stronger but that’s a personal thing since they go through quite a bit in my day to day life

March 1, 2026
Unprompted review
Rated 5 out of 5 stars

Second order I've placed

This is my second order with Sight Glass, and I'm consistently impressed with the excellent service. Customer service very prompt and always happy to help, The glasses are made to high standards and include extras that I've not had from other online glasses retailers. I highly recommend them to anyone needing glasses, I will definitely be ordering more glasses from sight glass

February 28, 2026
Unprompted review
Rated 5 out of 5 stars

Great quality and smooth experience

I’ve now ordered from Syght Glass twice and both experiences have been very smooth. The ordering process was straightforward, delivery was on time, and the glasses feel high quality for the price.

The frames are comfortable, lightweight, and look exactly like the photos online. Customer service has also been responsive and helpful whenever I had questions.

Overall, I’m very happy with my purchase and would order again.

February 26, 2026
Unprompted review
Rated 4 out of 5 stars

Very happy with my multifocals

Very happy with my multifocals. Also got the blue light for work screens. So much cheaper than buying here in Australia. Noah was very helpful and replied quickly to my request for a health fund receipt. It does take a while to receive them but I had expected that to be the case. Will definitely purchase again!

February 25, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing eyewear

Amazing prices, great quality and fashionable eyewear. I am a repeat shopper and would recommend everyone to shop here whether you need blue light blockers, prescription lenses or a statement piece.

February 15, 2026
Unprompted review
Rated 1 out of 5 stars

long wait and damaged

I ordered two blue light glasses on September 4th, but by November I still had not received my order. The company placed two replacement orders, yet only one package eventually arrived. When I finally received the glasses, they were bent and damaged. After months of waiting, this was extremely disappointing. I would not recommend ordering from this company.

September 4, 2025
Unprompted review
Syght Glass logo

Reply from Syght Glass

Dear Vera,

Thank you for your review. We would like to clarify the situation so it’s clear for you and for others reading this.

Your order was produced and shipped twice, however both delivery attempts failed due to courier delivery issues outside our control. To assist you, we refunded your original shipping fee. Before arranging another shipment, we also offered you a full refund, but you chose to have the glasses resent instead.

At your request, we then arranged DHL shipping at our own expense. The courier charged $26, which we fully covered. In total, we received $39.63 USD for the order, yet we manufactured and shipped six pairs of glasses and paid shipping three separate times, resulting in a loss of approximately $97 USD on our side.

Because the order was repeatedly resent as requested and all possible assistance had already been provided, we’re unfortunately unable to issue any further refund.

We always aim to remain transparent and fair, and this response is simply to present the complete record of events.

Warm regards,
Noah
Customer Support Team
Syght Glass

Rated 5 out of 5 stars

Great value and service

They offer good quality items for a very competitive price. Their support is very quick and solved my issue (I realised I ordered a wrong frame size) in no time.

February 8, 2026
Unprompted review
Rated 5 out of 5 stars

Try Syght

Syght Glass exceeded my expectations on all aspects of my first progressive lens eyewear purchase. The frames are exactly as shown on the site with correct dimensions. Quality hinges and material. The lenses are superb. The best I have experienced. Will be back soon for sun glasses.

January 30, 2026
Unprompted review

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