I am happy to order the Symple magic systems. They provided one stop user friendly service to issue EPC, Gas cert and EIRC report in efficiency, trustworthy and professional and got the certificate... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
First time using the app. Easy to use. Available jobs appear, easy to view more details about the job. One click of a button to accept the job then the customers contact details appear. Arranged a... See more
Company replied
Excellent service and very competitively priced! Never used this company before but took a flyer as my usual engineer let me down!! Very impressed with their service. Quick and efficient and did no... See more
Company replied
I got a timely reminder that the gas safe certificate was due and it was very easy to arrange appointment within a couple of days. Engineer turned up when he had said and did a good job and was help... See more
Company replied
Company details
Written by the company
A platform where landlords and service providers can effortlessly manage their residential property bookings
Contact info
Wynne Avenue, Beech Court, M60 Office Park, Swinton, M27 8FF, Salford, United Kingdom
- 01618833452
- info@symple.co.uk
- symple.co.uk
Great Service
We have been working with Symple for 6 months now and find them extremely helpful, informative and efficient. The Symple portal is very straightforward to use and is constantly updated with progress of works. Georgina at Symple is professional, courteous and always on hand to help with a query.
Would highly recommend Symple.
July 3, 2023
Unprompted review
Reply from symple.co.uk
Many thanks Jane for you very kind 5* review. It is wonderful to hear you are having a great experience from using our platform, and how easy you find it to use. Thank you for the feedback regarding Georgina, this will be passed on to her personally.
Kind regards,
The Customer Success Team
Easy to use
Georgina @ Symple has made it easier for us to use Symple. If we have any questions or queries she has been there to help us. I would definitely recommend using Symple to landlords and owners with multiple properties.
July 3, 2023
Unprompted review
Reply from symple.co.uk
Thank you very much Sangita for your 5* review and recommendation. We are happy that Georgina has been able to assist you with your bookings, we will pass this feedback on to her.
Kind regards,
The Customer Success Team
Reply from symple.co.uk
Many thanks for your review Danny. That is one of the perks with working with Symple, you will be paid within 7 days of the job being completed, without having to raise invoices -it's that Symple.
Kind regards,
The Customer Success Team
Problem swiftly resolved
Had a problem with a cert from a service provider so had to escalate back to Symple who handled it quickly and kept me up to date at every stage.
June 19, 2023
Unprompted review
Reply from symple.co.uk
Thank you Craig for your lovely 5* review. We are glad that we were able to help to resolve your situation promptly.
Kind regards,
The Customer Success Team
Great service and easy to use!
June 7, 2023
Reply from symple.co.uk
Many thanks Corrie for your very kind review.
Kind regards,
The Customer Success Team
We work with Symple as a heating…
We work with Symple as a heating contractor. Very smooth process highly recommend
May 19, 2023
Unprompted review
Reply from symple.co.uk
Thank you Andy for your kind review. We are pleased you enjoy working with us.
Kind regards,
The Customer Success Team
Easy to order and track
Easy to order and track, great backoffice support, certificate arrived on time.
May 5, 2023
Unprompted review
Reply from symple.co.uk
Thank you Amos for your kind review. It is wonderful to hear that you have had a pleasant experience with ourselves and that you were satisfied with the service you have received.
Kind regards,
The Customer Success Team
Reply from symple.co.uk
Thank you Eve for your kind 5* review. We are happy to hear that you have had a great experience.
Kind regards,
The Customer Success Team
1st time working for symple
1st time working for symple. A little confusing at first but found jo very helpful. Going forward I am sure once I get used to the system and admin process things will smooth out and will be very beneficial.
April 25, 2023
Unprompted review
Reply from symple.co.uk
Many thanks Dale for your review. It is great to hear that Jo was able to support you, we will pass on your kind feedback to her. We are pleased to welcome you to Symple as one of our service providers and we look forward to continuing to work with you.
Kind regards,
The Customer Success Team
Reply from symple.co.uk
Thank you Marrei for your kind review. We are pleased that you were provided with great service from our team.
Kind regards,
The Customer Success Team
Would definitely use again
Would definitely use again. They were super efficient and very friendly. Would be happy to recommend their service to others.
April 22, 2023
Unprompted review
Reply from symple.co.uk
Thank you very much Prestige properties. Its great to hear that you found Symple to be efficient and friendly and that you would recommend us to others. We hope to work with you again in the future.
Kind regards,
The Customer Success Team
The software provided by symple lives…
The software provided by symple lives upto the companies name.
April 20, 2023
Unprompted review
Reply from symple.co.uk
Thank you for your 5 star review. We are glad that you found the software to be simple. We look forward to working with you again in the future.
Kind regards,
The Customer Success Team
Superb
Superb. Gas Safety Certificate (CP12) was arranged with the tennant less than 24hrs from time of order. Certificate arrived in the inbox around 6hrs after the inspection. If only everything were this Symple.
March 30, 2023
Unprompted review
Reply from symple.co.uk
Thank you very much for your lovely 5* review. We aim to please and it appears we have done just that. It is so satisfying to know that we are making the property certification process easy for our clients. We look forward to working with you again in the future.
Kind regards,
The Customer Success Team
Gas safe engineer was difficult to work…
Gas safe engineer was difficult to work with considering the boiler was in cupboard which had to have 4 screws removed for access so he could start his testing of the boiler.
March 15, 2023
Reply from symple.co.uk
Hello Harry, we are sorry to hear that you felt our engineer was difficult to work with. We are unable to see any issues or notes raised at the time of the inspection, therefore we will get in touch with you personally to discuss this matter, and to see how we can improve our service. We do not expect any of our service providers to be difficult, therefore we need to understand this situation, so we can resolve this.
Kind regards,
The Customer Success Team
Simplicity
Really was very simple
Booked online company got in touch within hours agreed a date and time with tenants perfect
February 16, 2023
Unprompted review
Reply from symple.co.uk
Thank you very much Edward. How pleasing to hear that you had a very easy experience with ourselves and that everything was swiftly arranged.
Kind regards,
The Customer Success Team
Reply from symple.co.uk
Thank you Ryan for your review. We have enjoyed working with you too!
Kind regards,
The Customer Success Team
Very helpful and friendly team
Very helpful and friendly team, highly recommended.
February 14, 2023
Unprompted review
Reply from symple.co.uk
Many thanks Lawrence for your lovely feedback. We are glad that you were satisfied with the service you have received.
Kind regards,
The Customer Success Team
very quick and efficient
very quick and efficient. staffs are very polite and helpful.
January 30, 2023
Unprompted review
Reply from symple.co.uk
Thank you very much for your kind 5* review.
Kind regards,
The Customer Success Team
Symple - Simply impressive on every level
Symple has changed the way we practice our lettings business and managing legal certifications for our clients.
The customer service surpasses all expectations from the first point of contact but unlike other service providers, this does not cease when you become a customer of theirs.
When encountering a problem, it is resolved swiftly, with professional guidance to completion and total satisfaction. Georgina Vance is a joy to speak with and receive emails from. A credit to the company for certain.
We are impressed and that takes a lot of doing!
February 2, 2023
Unprompted review
Reply from symple.co.uk
Thank you Melanie for your simply impressive 5* review. We are thrilled to hear that we have provided you with exemplary customer service. We treat every client of ours exactly how we would wish to be treated and your review clarifies that we are successfully doing so. Thank you for your very kind words regarding Georgina, your feedback has been passed on to her directly. We are very happy that you have been impressed by Symple and we looking forward to continuing to work with yourselves.
Kind regards,
The Customer Success Team
Really simple to book
Really simple to book my gas and electricity inspections through the portal. Plus knowing they are always accessible on my account is a huge bonus too
February 1, 2023
Unprompted review
Reply from symple.co.uk
Many thanks Chris for your 5* review. We are pleased that you found our platform easy to use. That is one of the key benefits of Symple, all of your property certificates are in one location. No more sifting though pdfs or paper certificates and best of all, you will be reminded when they are next due, so you will never miss the due date!
Kind regards,
The Customer Success Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.