Symple Lending Reviews 7,574

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 3,544 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their professionalism, helpfulness, and ability to explain complex information clearly. Many people highlight the exceptional customer service, noting that representatives are patient, understanding, and make the overall process feel seamless and comfortable. The service provided is often described as efficient and effective, with consumers appreciating the personalized solutions and the support received. However, some customers also noted issues with the payment process, specifically regarding the fees and how monthly payments are allocated. A few people expressed dissatisfaction with the actual savings achieved and reported unexpected changes to their credit scores.

What people talk about most

Staff

Clients share positive opinions on staff. Customers consistently praise the staff for being respectful,... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently highlight the... See more

User experience

Consumers find the user experience to be positive. Many reviewers describe their first-time experience as... See more

Service

Reviewers highlight positive aspects of service, consistently praising the knowledgeable, professional, and... See more

Payment

Users describe ambiguous interactions with payment. While some customers appreciate options like personal... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My representative, Alan Rodriguez was great! He answered all my questions I had, went over everything in detail and once I decided about program, could finally feel like I had a plan in place and fel... See more

Company replied

Rated 5 out of 5 stars

I think Vincent went above & beyond on his customer service. He was very polite & helpful with every question. Its scary when stuck in a financial bind, but to have someone who understands & willing t... See more

Rated 5 out of 5 stars

I had the utmost pleasure of speaking with Keaton Moody today who is with Freedom Debt Consolidation. My experience with Keaton was so seamless, knowledge and very friendly. I felt like I had k... See more

Company replied

Rated 5 out of 5 stars

Jason made my experience great. His knowledge And professionalism exceeded itself. I was looking to get a collateral loan without a credit check cuz I tried two previous loan applications, both denied... See more

Company replied


Company details

  1. Non-Bank Financial Service
  2. Alternative Financial Service
  3. Finance Broker
  4. Financial Consultant
  5. Loan Agency

Written by the company

Symple Lending is an innovative financial services company that is focused on providing solutions to consumers to reduce their debts. By creating an effective strategy to overcome the burden of being in debt, our goal is Symple. To provide peace of mind by advocating for consumers and guiding them through a path to becoming debt free with financial products that are Symple and transparent.


Contact info

4.9

Excellent

TrustScore 5 out of 5

8K reviews

5-star
4-star
3-star
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1-star

Replied to 89% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Excellent Service

I think Vincent went above & beyond on his customer service. He was very polite & helpful with every question. Its scary when stuck in a financial bind, but to have someone who understands & willing to help ease the tension is so wonderful.

May 1, 2026
Rated 5 out of 5 stars

I had a great experience because…

I had a great experience because everything was handled efficiently and professionally. The team was responsive, helpful, and made the process easy to navigate. What the company does particularly well is maintaining clear communication and consistently delivering reliable, high-quality service.

May 1, 2026
Rated 5 out of 5 stars

Helpful

Bruce was very helpful and answered all my questions with professionalism and courtesy!

May 1, 2026
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Reply from Symple Lending

We are glad that Bruce provided such exceptional service; thank you for allowing Symple Lending to be a part of your financial journey! If you have any questions as you proceed with our services, do not hesitate to contact our team.

Rated 5 out of 5 stars

Everyone was great with explanations of…

Everyone was great with explanations of all the details!

May 1, 2026
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Reply from Symple Lending

Thank you for the thoughtful feedback! We're happy to hear your experience was a positive one. Making sure everything is clearly explained and that you feel supported every step of the way is what we strive for. Thank you for choosing Symple Lending!

Rated 5 out of 5 stars

Moe was extremely easy to understand

Moe was extremely easy to understand. He spoke perfectly, very clearly and was very informative.

May 1, 2026
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Reply from Symple Lending

We are glad that Moe provided such exceptional service; thank you for allowing Symple Lending to be a part of your financial journey! If you have any questions as you proceed with our services, do not hesitate to contact our team.

Rated 5 out of 5 stars

Very good customer service and listened…

Very good customer service and listened to my needs for a solution and was even able to get a solution surpassing my expectations.

May 1, 2026
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Reply from Symple Lending

Thank you for your kind words. We truly care about finding the best financial solution for each of our clients, and we’re thrilled our team was able to support you. We appreciate your trust in Symple Lending.

Rated 5 out of 5 stars

Customer Service

Michael was courteous, attentive, and respectful. His communications were clear and informative. I appreciate his service.

April 30, 2026
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Reply from Symple Lending

We are delighted to hear about your great experience with Michael! Making sure everything is clearly explained and that you feel supported every step of the way is what we strive for. Thank you for choosing Symple Lending!

Rated 5 out of 5 stars

I had the utmost pleasure of speaking…

I had the utmost pleasure of speaking with Keaton Moody today who is with Freedom Debt Consolidation.
My experience with Keaton was so seamless, knowledge and very friendly. I felt like I had known Keaton my entire life!
Thank you Keaton! You truly made my decision very clean and too the valuable perks I can gain from this program.
30-45 days approximately all cleared
Keaton..is definitely an asset to the Freedom Company
There are no words …

April 30, 2026
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Reply from Symple Lending

Thank you for your kind words! We’re so glad to hear Keaton made the experience feel seamless, friendly, and easy to understand. That’s exactly what we strive for at Symple Lending—we truly appreciate your trust and are always here if you need anything.

Rated 5 out of 5 stars

Made everything easy to understand

Made everything easy to understand. Answered every question so l could understand it.

April 30, 2026
Symple Lending logo

Reply from Symple Lending

Thank you for your feedback! We’re glad to hear all of your questions were answered and that you felt supported throughout the process. We appreciate you choosing Symple Lending and are here if you need anything moving forward!

Rated 5 out of 5 stars

The process made us feel like we are in…

The process made us feel like we are in control of our destiny!!!!!

May 1, 2026
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Reply from Symple Lending

We appreciate you sharing this! It’s great to hear the process made you feel confident and in control. That’s exactly the experience we aim to provide at Symple Lending—we’re here every step of the way.

Rated 5 out of 5 stars

My consultant Frank Alvarado was very…

My consultant Frank Alvarado was very patient with me took his time to explain everything. So once it gets started I will be back to give more details about the process. Thanks

May 1, 2026
Symple Lending logo

Reply from Symple Lending

Thank you for your feedback! We’re glad Frank took the time to explain everything clearly and support you through the process. We appreciate your trust and look forward to continuing to support you—please don’t hesitate to reach out anytime.

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