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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the product for its effectiveness, highlighting its technical capabilities. Many people found the setup process easy and appreciated the detailed guides provided. The user experience is frequently described as seamless and efficient, with the product working perfectly for many. However, some people were dissatisfied with the customer service, reporting long wait times for responses and, in some cases, a lack of helpfulness, with some feeling that their specific issues were not adequately addressed. A few other people also felt that the product was incompatible with their computer or caused technical issues, including system instability for some users.

What people talk about most

Product

Clients share ambiguous opinions on product. Many customers praise the product, highlighting its... See more

Customer service

Customers consistently note ambiguous experiences with customer service. While some reviewers praise the... See more

Response time

Customers had ambiguous experiences with response times. Many reviewers reported significant delays, with... See more

User experience

Users describe positive interactions with the user experience. Many reviewers praise the high-quality... See more

Technology

Consumers find technology to be ambiguous, with many reporting significant issues like bricked PCs, corrupted... See more

Based on these reviews

Rated 4 out of 5 stars

High quality spoofer with very detailed guides to carry the user through the software seamlessly. I had a couple issues and support took a while to reply but I did get unbanned and I am thankful.

Rated 5 out of 5 stars

The best spoofer I've tried so far. True, there are cheaper spoofers, but they eventually get detected — unlike Sync, which hasn't been detected for a long time, at least as far as DBD goes. I'll defi... See more

Rated 5 out of 5 stars

Best HWID Spoofer I've ever used! I was looking for a temp spoofer initially but i ended up getting the lifetime bundle. Little pricey but worth every penny. Staff is also super active, good docum... See more

Rated 5 out of 5 stars

It is a very magnificent spoofer for real!! i just wish they could give us a 3-days free trial. i absolutely loved it cause i was able to play Fortnite again after being HWID banned for more than 2 mo... See more


Company details

  1. Software Company
  2. Software Vendor

Written by the company

#1 permanent hwid (hardware-id) spoofer on the market, unbanning people since 2021. Get Sync, Get Unbanned.


Contact info

3.9

Great

TrustScore 4 out of 5

191 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 15% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

It is a very magnificent spoofer for…

It is a very magnificent spoofer for real!! i just wish they could give us a 3-days free trial. i absolutely loved it cause i was able to play Fortnite again after being HWID banned for more than 2 months. thank u very much sync spoofer for the free trial, your the best!!!!!!!

November 1, 2025
Unprompted review
Rated 5 out of 5 stars

Great spoofer

I bought the temporary spoofer and it worked I was un hwid banned from fortnite

October 29, 2025
Unprompted review
Rated 5 out of 5 stars

The best spoofer I've tried so far

The best spoofer I've tried so far. True, there are cheaper spoofers, but they eventually get detected — unlike Sync, which hasn't been detected for a long time, at least as far as DBD goes. I'll definitely buy Lifetime, especially if there are discounts

October 26, 2025
Unprompted review
Rated 5 out of 5 stars

worth the money honestly

it took me a while due to me not being very good at this type of stuff but the support i received was amazing i was shown patience and given so many ways to fix problems i created all round great experience and the spoofer works really good compared to most ive just

October 26, 2025
Unprompted review
Rated 3 out of 5 stars

Absolutely terrible customer service

Absolutely terrible customer service. I have spent 4 days of my life basically troubleshooting everything by myself. And by some miracle through Youtube videos because these guys are useless. Managed to solve everything other than the MAC address issue which has been the issue that has and will cause me to file for a refund.

Let be honest here, you can be an amazing technician but an absolutely crap communicator with very little skill regarding how to interact with actual human being.

Again I figured everything by myself and had to because they would only literally send a SENTENCE A DAY. What kind of support do you can this, it is ridiculous.

They won't read though your messages, asking me questions which I have literally answered prior. I have gone step by step through everything, sent them screenshots and they are still oblivious as to what to do. This is UNACCEPTABLE. I play games to destress and relax me going through a very stressful life, I am not spending money to get stressed out and annoyed by issues with YOUR software. I followed every step and there was still a persistent issue, followed all that they asked of me and here we are.

I am done with you guys, please for the good of your business if you ever expand hire people with person to person skills that can manage sending more than one message a day.

I DO NOT RECOMMEND, THEY ONLY HAVE ONE SUPPORT AND YOU CAN'T CHANGE IT.

IF YOU GET TRAX JUST FILE FOR A REFUND STRAIGHT.

**EDIT**
The owner was very respectful, offered me a refund while letting me continue utilizing their services and personally offered to help me out and resolved the issue regarding that specific person in question. Very humble and very understanding individual.

If the changes promised get implement I would DEFINETELY RECOMMEND.

October 21, 2025
Unprompted review
Sync logo

Reply from Sync

We’re really sorry for the experience you’ve had, that’s absolutely not the level of support we aim to provide. Please DM us your order details at @sync.top002 so we can issue you a full refund as compensation. We’d also like to offer you a free key for our temporary product which has no instructions as an apology for the trouble.

Rated 5 out of 5 stars

I am currently waiting on support

I am currently waiting on support. Only issue i have had is one time bluescreen. WHICH is due to my PC settings blocking it. IT was working great for 10 days now. 10/10 WOULD recommend to any whom may be HWID or will be in the future!!!!!!!!!!

-\
NACHO

October 15, 2025
Unprompted review

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