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Review summary

Created with AI, based on recent reviews

Looking at 83 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform for its user-friendly interface and the ease with which they can navigate its features. Many people appreciate the wide selection of products available, noting the quality and variety that cater to diverse needs and allow for creative expression. The process of integrating with e-commerce platforms and pushing products to stores is frequently described as quick, simple, and efficient, making it an ideal tool for starting a business. However, some customers have expressed dissatisfaction with the service, particularly regarding supplier reliability. There have been instances where suppliers removed entire product ranges without warning, causing significant disruption and wasted effort for users who had invested time in building out product pages.

What people talk about most

User experience

Customers consistently note positive experiences with user experience. Many reviewers praise the platform for... See more

Website

Customers generally report positive experiences with the website, finding it easy to use and navigate. Many... See more

Product

Users describe positive interactions with product. Many customers appreciate the wide selection of products,... See more

Service

Clients share ambiguous opinions on service. Some customers express disappointment, stating that poor... See more

Customer service

People report ambiguous experiences with customer service. While some customers describe the company as very... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Was almost about to give up on sourcing products in the UK for Shopify from AutoDS (useless), CJ Droppshipping so cluncky and difficult to work with. The came across this and all the products are ve... See more

Company replied

Rated 4 out of 5 stars

Quick and easy tools for starting the business. I wasn’t worried about LLC or business checking account.

Company replied

Rated 4 out of 5 stars

Easy to use and navigate its features. Executes various products very instantly to the your store.

Company replied

Rated 5 out of 5 stars

Amazing selection of products for all types of categories. Catering for everyone & anything. Easy handling of imported items, quick to load each page. Creativity can be expressed with unique products/... See more

Company replied


Company details

  1. Software Company
  2. e-Commerce Service
  3. e-Commerce Solution Provider

Written by the company

Syncee is a premium dropshipping and wholesale marketplace where online stores from multiple ecommerce platforms connect and sell each others' products. Stores can either find complementary products to sell from other local brands or sell their own items to them. Within this premium marketplace, businesses build lasting partnerships, reach new audiences, and selling more, together.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

624 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Very helpful

Good experience.

September 9, 2024
Unprompted review
Syncee logo

Reply from Syncee

Hi there,
Thank you for your review. It is nice to see that you enjoy using Syncee. Thank you for choosing our solutions.

Rated 5 out of 5 stars

Viki

I'm just starting to learn your app, everything is very easy and clear.

September 7, 2024
Unprompted review
Syncee logo

Reply from Syncee

Hi there,
Thank you for your review. If you have any questions about our application, please do not hesitate to let our support team know about it. We are here to help.

Rated 5 out of 5 stars

Simple layout

Very easy to use and navigate

September 3, 2024
Unprompted review
Syncee logo

Reply from Syncee

Hi there,
Thank you for your review. It is great to see you find Syncee easy to use. Thank you for choosing us!

Rated 5 out of 5 stars

Great experience

Great experience

September 3, 2024
Unprompted review
Syncee logo

Reply from Syncee

Hi there,
Thank you for your review. It's our pleasure to see you have a great experience using Syncee. Thank you for choosing our solutions.

Rated 1 out of 5 stars

tl/dr: 100% DO *NOT* RECOMMEND

tl/dr: 100% DO *NOT* RECOMMEND

The Syncee website catalog is slow and often unresponsive, and the search function is.... well, dysfunctional. With regard to my situation (searching for vendors who ship from the US to my US customers), a majority of the wholesale vendors I found charge completely unreasonable shipping fees, and many sell the same products on their own consumer-facing websites at better prices for product and shipping. I could go on and on, but save yourself some heartache and 6 hours by looking for a legitimate drop shipping partner.

September 2, 2024
Unprompted review
Syncee logo

Reply from Syncee

We’re sorry to hear that your experience didn’t meet your expectations. Our goal is to provide a seamless selling experience for all our customers.

We've recently implemented significant performance updates to our catalog and search functions to address your concerns.

Regarding shipping fees and product pricing, please note that Syncee works with a diverse range of suppliers, each with their own pricing and shipping policies. We encourage users to explore and compare different suppliers to find the best fit for their business. While some suppliers offer competitive rates, shipping costs can vary based on factors like product weight, size, and distance.

We also strive to offer a broad product selection. We hope to have the opportunity to improve your perception of Syncee and look forward to serving you better in the future.

Rated 5 out of 5 stars

It is very easy app to use and to find…

It is very easy app to use and to find what you need. Our first order from our customer, went very well. The service Sara do and all the team of Syncee is amazing. We recommend it very much and we love it.

September 2, 2024
Unprompted review
Syncee logo

Reply from Syncee

Hi there,
Thank you for your review. We are always happy to help you! Thank you for choosing our solutions.

Rated 5 out of 5 stars

Great Website

Great website, trustworthy and fast

September 2, 2024
Unprompted review
Syncee logo

Reply from Syncee

Hi there,
Thank you for your review. We are happy you find Syncee great, trustworthy, and fast. Thank you for choosing our solutions.

Rated 5 out of 5 stars

Very interesting app

August 31, 2024
Unprompted review
Syncee logo

Reply from Syncee

Hi there,
Thank you for your review. We are happy you love what Syncee offers. In case of any questions, out support team is always happy to help you.

Rated 5 out of 5 stars

great app

great app, easy applying, beginner friendly

August 31, 2024
Unprompted review
Syncee logo

Reply from Syncee

Hi there,
Thank you for your review. We are happy to see you are satisfied with the solutions we offer and you find Syncee beginner friendly for businesses. Thank you for choosing our services.

Rated 5 out of 5 stars

good plugin

August 31, 2024
Unprompted review
Syncee logo

Reply from Syncee

Hi there,
Thank you for your review. It is great to see your feedback that you find Syncee a great plugin for online stores. Thank you for choosing our solutions.

Rated 4 out of 5 stars

Easy to set up

August 27, 2024
Unprompted review
Syncee logo

Reply from Syncee

Hi there,
Thank you so much for your review. It is nice to see you find Syncee easy to use. In case of any questions, we are always here to help via in-app chat or email.

Rated 4 out of 5 stars

Syncee is very easy for beginner and good selection of EU products

So far Syncee is very easy to use (i'm a new dropshipper) and source more products from EU than Spocket that I was also considering. Just not 5 stars because they make leaving a review part of the 4-steps on-boarding to get $50 credits but I think it is a bit early for the to know the product enough to give it 5 stars.

August 24, 2024
Unprompted review
Syncee logo

Reply from Syncee

Hi there,
Thank you for your review. Writing a review is just an option shown and the message can be skipped easily. We hope you are going to enjoy using Syncee. In case of any questions, please reach out to our support team via in-app chat or email.

Rated 5 out of 5 stars

Came across Syncee when looking for…

Came across Syncee when looking for eco-friendly products. It has to be one of the most accessible platforms I have used so far, and the bonus is that it is reasonably priced.

August 1, 2024
Unprompted review
Syncee logo

Reply from Syncee

Hi there,
Thank you so much for your kind words. We are happy you love Syncee. Thank you for being a valuable member of our community.

Rated 5 out of 5 stars

Ease of use and selection of U.S

Ease of use and selection of U.S. products.

August 17, 2024
Unprompted review
Syncee logo

Reply from Syncee

Hi there,
Thank you so much for your review. We are happy you love the range of US products on Syncee and that you find our platform easy to use. Thank you for choosing Syncee.

Rated 5 out of 5 stars

I've really enjoyed using Syncee

I've really enjoyed using Syncee. They have so many products and preapproved vendors to select from.

August 12, 2024
Unprompted review
Syncee logo

Reply from Syncee

Hi there,
Thank you so much for your review. We are happy you enjoy using our platform and you love our selection!

Rated 4 out of 5 stars

Great so far

I'm just starting out, but so far Syncee has been very easy navigate.

August 9, 2024
Unprompted review
Syncee logo

Reply from Syncee

Hi there,
Thank you for your review. We are happy you enjoy using Syncee and you love what we offer. In case of any questions, we are always here for you.

Rated 5 out of 5 stars

Great stuff.

Great stuff.. I'm all up and running with my new online petshop. Easy to add products and find suppliers. Thanks syncee.

August 9, 2024
Unprompted review
Syncee logo

Reply from Syncee

Hi there,
Thank you for your review. We are happy Syncee is of great help in managing products in your online store. We wish you much success.

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