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Synchro Arts Reviews 113

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Mike from support was very helpful! His explanation was clear and directly addressed my concerns. Thank you for the great service!

Rated 5 out of 5 stars

Due to my older age it is important for me to get in touch with a human being to ask for assistance in case of any possible technical problems. I am happy about the super fast and competent reply in o... See more

Rated 4 out of 5 stars

The plugin is good at what it does, correcting small timing errors, though sometimes a little manual adjustment is also required. However, that is a small point; it really does save a lot of time.... See more

Rated 3 out of 5 stars

Great plugins. The download process was a bit tricky to find the relevant links. It is compatible with FL Studio but the workflow is so slow. I used to use a standalone version which worked much faste... See more

Company details

  1. Software Company

Written by the company

Synchro Arts are the creators of legendary plug-ins Revoice Pro and VocAlign, used by music production and audio post professionals worldwide.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

113 reviews

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Rated 1 out of 5 stars

No response from customer service.

I have sent 3 request for support over the last 2.5 days. I have had absolutely no response. It’s that bad that I checked to see if they were still in business. It appears they are, although they are now owned by Landr. In desperation, I have contacted Landr directly to see if they can help. I own revoice 4 and downloaded revoice 5 trial to try it out. It’s not working correctly. If I do get rev 5 working and it blows me away, I’m not sure I would buy it now with such poor customer service.
Melodyne are a level above. Very, very disappointing.

January 11, 2024
Unprompted review
Rated 5 out of 5 stars

Revoice Pro 4 Issues Solved!

I just purchased Revoice Pro 4 and was having problems integrating it into Logic Pro. I contacted customer support at Synchro Arts and Renato made special effort to accommodate my issues given our time zone differences, company is in London UK and I'm in Bay Area California. We did a zoom meeting and Renato walked me through the process and helped me set up my upgrade to Revoice Pro 5. He was patient, friendly and let me take as much time as I needed to understand all my concerns. I have to be honest without Renato's help I would have never been able to figure it all out. This is what customer support is all about. I will continue to buy from this company not just because they have a great product but for the support they have shown. To me that's everything! Thanks again Renato!

December 28, 2023
Unprompted review

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