Synergy Financial Reviews 241

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, communication skills, and helpfulness, often highlighting specific individuals for their exceptional service. Many people appreciate the quick and efficient service, noting that the process was smooth and stress-free. Reviewers frequently mention that the company's representatives are knowledgeable and committed to finding the best solutions for their needs. However, some customers also noted issues with communication, specifically mentioning challenges with clarity. A few other people also expressed concerns about the advice received or the suitability of products offered, with one customer citing a lack of proactive advice and follow-up from their advisor.

What people talk about most

Staff

Users describe positive interactions with staff, often highlighting their professionalism, expertise, and... See more

Service

Customers had positive experiences with service. Many reviewers praised the professionalism, efficiency, and... See more

Customer service

Consumers find customer service to be positive. Many reviewers praise the helpfulness and professionalism of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

what made me recomand this company is the quick services that they provide the communication skills and the uniderstanding skills of they pertners. i recomand you to this company you will experiance... See more

Rated 5 out of 5 stars

Jacob Vargas is the most gracious and honest agent I have worked with in the financial funding arena. He is patient, understanding, and calm, in an industry that has many who practice unsavory tactic... See more

Rated 5 out of 5 stars

Jacob was an excellent rep who provided detailed information about the process and what to expect next. He was straight forward and worked quickly to identify the best funding options. Funded in less... See more

Rated 5 out of 5 stars

Want to give a special thanks to Ryan Smith for assisting Us in getting funding. We have some major projects coming and needed immediate funds. Ryan was able to get us a loan with terms that suited ou... See more


Company details

  1. Loan Agency

Information provided by various external sources

Synergy Financial offers flexible, working capital solutions to small businesses in need of financing to sustain or grow their enterprise. We place a high value on trust & transparency while providing businesses with simple, quick, and customized financial solutions while utilizing our state-of-the-art technology platform.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

241 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

From application through to approval…

From application through to approval process and finally funding, I find the process stressful. What I found with Ryan from Synergy is that he fought for me and worked hard to minimize the stress involved.

August 2, 2024
Unprompted review
Rated 1 out of 5 stars

"You're obviously not the owner."

The frequently call our business offering services. Each time we say we're not interested and ask to be removed from their call list. On the last 3 attempts, their rude reply to that was "You're obviously not the owner" followed by click. Great people you have representing your company, Synergy.

August 1, 2024
Unprompted review
Rated 1 out of 5 stars

Scam company trying to get your bank…

Scam company trying to get your bank records and personal information. They are supposed to be based in New York, but they always call me from a local Arizona phone number, but they use an Indian call center to speak to me. A different phone number is used each time, so it is impossible to block their phone calls. No legitimate company acts like this. After telling them I am not interested in an unsolicited loan from them, they don't care. They call back almost 4 to 5 times a week even after I have told them I don't want a loan from them. I am not not willing to email or fax my bank statements and personal information to some scammers. Fortunately, my phone app is very good at warning me when a potential scammer is calling and most of the time I just send their calls straight to voicemail and they never leave a voicemail. But when I have time on my hands, I take their calls and experiment with the many functions of my new phone system without having to possibly waste a call from a real customer. So, in that way, I don't mind their calls so much. I know I can experiment with their calls and not lose any potential business, other than the time I waste on the phone with them. I have call waiting, so when a real customer is calling me I just quickly hang up on the scammers and move on to the real customer call.

July 3, 2024
Unprompted review
Rated 1 out of 5 stars

Absolute scammers

Absolute scammers. They use fake numbers to try to speak to the business owners. I have had as many as 10 a day to my business going on for months now. Doesn't matter what you say to them, they keep calling. These people need to be shut down!!!!!!!

May 17, 2024
Unprompted review
Rated 1 out of 5 stars

They are calling from fake numbers

I told them hundred times not to call me and they accepted to remove my phone number from their system but still keep calling. "This is synergy finance can I talk to the owner". Three times today and everyday the same.

In what language we should ask you not to call to cellphones and if people wants your services they will call you. It is annoying system always calling from fake numbers and when we return the call it goes nowhere. You are ruining your company reputation. Please stop calling without asking your services.

May 6, 2024
Unprompted review
Rated 1 out of 5 stars

SCAM - BEWARE!!!

Got me to send bank statements then blocked my calls with a phone app that says "busy call back". PLEASE see reviews at BETTER BUSINESS BUREAU" SCAM COMPANY, BEWARE!!!

April 30, 2024
Unprompted review
Rated 1 out of 5 stars

I left that place last year

I've been there for a long time and left that place last year. Their employees are like talking zombies! Most of them doesn't even understand what they're talking about! It's true, they do provide loans but the sad part is that, they lie for grabbing customers - especially to those who are polite. Nobody even knows if they are selling your data to a third party or not. The way they structured everything that, they would be on the safe spot. They say they are direct lender and located at US and Canada, it's all lie. First of all they are brokers and the company location they provide on the call doesn't even exists. How come you people trust someone whom you've never met before? A guy I know from NY once went to their US office location. There was no Synergy Finance. They are calling you from a 3rd world country that you don't even know it's name. If you wanna blame someone, blame yourself first for opening a business then blame their company's management authority, cause they force their employees to grab people like you. And with one sale, a dollar would be added on their paycheck. Yes, just one dollar. And with their hard work and your money, bosses are sleeping in money.

Edit: Some people out there could spread false news or it's a scamming company, which is not completely true. I've already described the things I've experienced out there. The rest is up to you!

June 21, 2023
Unprompted review

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