SystemActive Reviews 37

Excellent service, fast and efficient. Sam was a pleasure to work with.

SA has been supplying to us for while. They are flexible with what they supply, available to help, up-to-date with their knowledge on equipment and helpful overall.

Always supportive, fast replies, and great prices.

The SystemActive team fully understand that helping our company grow will grow the industry. They help our business grow and don't try to oversell things we don't need which means we trust them 100%.

They make introductions to the clients we need, and support with technical offerings. We see them as a crucial part of our company and business plan, and you should too.

Toriah and the team are boss.

I’ve had a great experience with Toriah. Communication has been clear and responsive from the start, and everything was handled professionally and on time. And the overall process was smooth and stress-free. I’d definitely recommend Toriah and look forward to continuing our partnership.

This is a fantastic company to work with! The team is always supportive and responsive. A special shout out to Sam Winter - he was extremely helpful when we needed laptop chargers for donations. His quick assistance made the process smooth. Thank you for going above and beyond!

Open, honest, listen to our requirements and work with us as a trusted partner. Responsive and engaged. Top company and team.

Always great to work with System Active for our IT Hardware requirements. Always very helpful and understanding of our requirements on any given job.

We recently purchased our HP laptops and monitors from System Active, and the experience was outstanding. Our Account Manager (Dominic Champion) was extremely responsive, professional, and made the entire process smooth and hassle-free. Their pricing was very competitive, and the quality of service exceeded our expectations. Highly recommend System Active for anyone looking for reliable IT hardware and great customer support!

Amazing supplier, which always meets our needs. Would that be hardware or software, you can rely on them to provide competitive pricing. Our account manager- Liam is always so helpful, would that be pre,during or post purchasing process- he will assist with a can do attitude!

Contacted SystemActive about a fault with my HP Reverb G2 HMD purchased almost 1 year ago.
Friendly and easy to deal with and within the hour HP confirmed they would be shipping a replacement HMD + cable.

They are okay. Ordered a pico4 which I refunded in the end due to headaches (seems current VR is not my thing) and issues with PC streaming.

Two issues I had with them. 1) they say next delivery and item is in stock, but it wasn't. Was shipped 2 days later. Not really a big deal.

2) Their website and automated emails are plain bad and need updating. They sent me one confirmation of purchase and that's it. Dead silence until my order arrives at the door out of the blue. Also couldn't track the order myself as I registered an account after purchase and it wouldn't show up.

On a positive note, their customer service on the phone is great and helpful. No issues getting through and they were pleasant to talk to.

Ordered HP Reverb G2. Item has been delivered in 48 hours as described via DHL service. If they didn’t provide you tracking ID feel free to chase them by email, quick and informative response, best price for this moment in UK.

Fantastic company to buy from, always kept in touch regarding any delays or changes and courier was fast!
I highly recommend!

HP Reverb G2 (version 2) ordered at 3pm was delivered by 10am the next morning. I honestly did not expect it until after the weekend.

Ordering was really straight forward. I haven't had to experience the customer service but based on that excellent ordering and super quick delivery I'd definitely order again!

Ordered and the product which was delivered promptly with no issues. Should be 5 stars right?

When I ordered I decided to create an account so that I could track what was going on. It was late, but with no dispatch note I I tried to log in the next day. When I couldn't I filled in the form to try and get my account fixed, I've never had a response to my query, my account never worked.

The day passed and although I received an order confirmation, I never received a dispatch mail. Just had to wait it out, occasionally checking if my account worked. Fortunately, out of the blue the product arrived the next day.

I had some questions over the version I'd received and so wanted to call them to confirm, no problem getting through, but the customer services person couldn't get me through to someone who could help and cut me off on one occasion. Was advised they would call me back... but never received a call.

Their order fulfilment is great, their customer service is friendly and appears to want to help. Their communication, IT systems and ability to answer really simple questions is absolutely shocking.

I wouldn't run the risk of ordering from this company again, purely on the basis that if something went wrong, I'd have no confidence in their ability to resolve the issue which is a real shame as they appear to have the ability to be a good company.

Reading the reviews here, it seems a few people have had similar issues.

Bought hp reverb g2 headset 1 year ago from systemactive.My warranty was for 1 year.My headset stoped working 10 days after 1 year gone.I contacted support to fix my headset.Agent from hp told me there is no option for repairing, only can buy new one.So my 650£ can throw to bin.I will never buy any product from hp anymore.Highly not recommended

I ordered a HP Reverb G2 on Tuesday evening, and my order arrived on Thursday afternoon. Very happy. Especially as the V2 of this item is USA only currently, so to find a company in the UK to supply it so easily was perfect. Thank you.

Very helpful and informed service from Harrison Ruffle and the team. Worked out the best Network storage solution for our needs and sorted out a prompt installation.

We have been dealing with system active for a number of months now and they have always maintained a great level of communication and support. Primarily I have dealt with Dom who is always courteous and quick to respond when I have a query or need a quote for some hardware. Better still they understand the nature of the industry and have a great turnaround time from the moment I order to the moment i get the product which is typically the next business day. Recently I have dealt with another staff member called Jacqui who was equally helpful and a pleasure to talk to.