T-Hose Reviews 586

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 88 reviews, reviewers had a great experience with this company. Customers are really happy with the product, often highlighting its superior quality compared to other options. They appreciate the ease of assembly and storage, noting that the product is much lighter than traditional hoses. The delivery service is frequently praised for its speed and efficiency, and the overall service experience is described as excellent. However, some customers also noted issues with the product, such as the hose gun leaking or the hose head detaching easily. A few people experienced the hose bursting or leaking after some time, and some found the expansion and retraction of the hose to be inconvenient for certain tasks. There were also occasional mentions of slow delivery or communication issues.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers are delighted with their new hose, praising... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the robust brass fixings... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the prompt and fast... See more

Service

Reviewers highlight positive aspects of service. Many customers praise the excellent and speedy service,... See more

User experience

Reviewers mention positive feedback about user experience, highlighting the ease of use and storage. Many... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Hose arrived within 2 days. Everything seems OK but have not connected it yet. This is my second hose as the previous one has developed a hole after only 18 months which was very disapointing as the g... See more

Rated 4 out of 5 stars

A well packaged product that looks good quality. This type of hose can be purchased cheaper so time will tell if the companies claims come good. A point to remember is the hose will start to retract w... See more

Rated 5 out of 5 stars

The T-Hose itself is a great product, much better quality then other hoses. Also just as important is the customer service and support with T-Hose...they are always really easy to deal with, quick to... See more

Rated 5 out of 5 stars

Ordered and received free of charge in the 48 hour promised. Looked at previous reviews before purchasing and a video review on how to assemble. I could not believe how easy it was to assemble. Fittin... See more


Company details

  1. Garden

Written by the company

Expandable hosepipes built to be the strongest in the UK and designed in the Lake District. Sister company of Tuffbag waterproof luggage as seen in Go Outdoors, Blacks & Millets.


Contact info

4.2

Great

TrustScore 4 out of 5

586 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Good Hose Kit

Good value, in the kit is a tap connector, spray gun and hose, which are good quality.

The hose will need to be stretched (smoothing out with both hands) when full of water creating pressure the first few times its used to achieve its full length.

The great thing is the hose doesn't kink.

February 28, 2025
Rated 1 out of 5 stars

This is the first time of using this…

This is the first time of using this and when I was putting it away I’ve noticed this the outer casing is not at all abrasion resistant.
This must have happened either when it was expanding or contracting.
So much for the toughest expandable hose made
Tried uploading a photo of the casing with large bits like it’s been plucked sticking up

March 5, 2025
Unprompted review
Rated 5 out of 5 stars

Not used it in anger yet but the trial…

Not used it in anger yet but the trial set up was very encouraging. No weeping at the connections. The hose itself appears to be more robust than my previous “market leader” which gave up the ghost after two years of garden watering. Time will tell ….

February 22, 2025
Rated 5 out of 5 stars

Excellent quality

This company is brilliant. Dispatched very quickly, delivery was within a couple of days. Excellent value for money and good quality. The additional dog shampoo gun is an excellent addition. Shame the hose holder was out of stock but will order when in

February 22, 2025
Rated 5 out of 5 stars

Very good product

Very good product, ordered the 2 longest to join together. Arrived very quickly, sadly there was no connector but this was resolved with a minimum of fuss. Good quality brass fittings and the gun is very good with several spray options. Definitely recommend.

February 1, 2025
Unprompted review
Rated 5 out of 5 stars

Good quality product.

Delivery was timely and article well packaged. The hose itself is of a high quality and looks to be a durable product capable of withstanding outdoor storage in the weather conditions normal in Cumbria where I live. The hoses expansion capability means I can comfortably reach all areas of my property from my rear of house water supply.
It appears to do exactly what it says it will do.

January 29, 2025

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