Amazing customer service via Whatsapp & on the phone. Assisted promptly when my parcel was delayed - DPDs fault, and when I was facing some fitment issues the rep on the phone was quick to understan... See more
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Review summary
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Great value for money, postage not too pricey, and delivered in good time. Products seem superb quality and defiantly great value for money. Packaged well and items all correct. Very happy with this... See more
T-Mex Express offer a great range of PVC Pipe fittings and products at a good price. Their service is second to none; the goods were dispatched in time and in full with no hassle. Hannah was quick to... See more
Was great finding a supplier close to where I was working.That stocked the pvc fittings i was looking for locally.Otherwise I would have gone to our regular supplier that is based in the north.And wou... See more
Company details
- Irrigation Equipment Supplier
- Building Materials Supplier
- Hose Supplier
- Pipe Supplier
- Plumbing Supply Store
- Water Works Equipment Supplier
About T-mex Express
Written by the company
At T-mex Express, we are more than just a business; we are a family united by a common passion for engineering and a dedication to providing top of the range engineering & irrigation products. Founded with the goal of delivering quality products at great prices and with lightning-fast delivery times.
T-mex is a proud family-owned and operated business. Our journey began with a shared dream to create a one-stop shop for engineering and irrigation products that are reliable, affordable, and readily accessible. Drawing upon our combined expertise in engineering and agriculture, we set out to offer you the best solutions available on the market.
Our mission is simple yet profound: To empower individuals, and business by providing them with the essential tools and equipment they need for engineering & irrigation projects. We believe that access to high-quality products should not come at a premium, and we are committed to making these resources accessible to everyone.
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Contact info
Moat Farm, Green Lane, ME17 3ES, Maidstone, United Kingdom
- 01622470047
- sales@t-mex.co.uk
- t-mex.co.uk
4.7
Excellent
260 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 48 hours
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Reply from T-mex Express
Thank you for your kind words! We're delighted to hear that you were satisfied with our service and products. We look forward to serving you again in the future!
Great delivery arrived on time
April 8, 2024
Reply from T-mex Express
We're thrilled to hear that your delivery arrived on time! Thank you for sharing your positive experience with us. If you ever need anything else, don't hesitate to reach out.
Reply from T-mex Express
We're delighted to hear that your item arrived well-packed and as ordered, and that it was delivered on time. Thank you for sharing your positive experience with us! If you ever need anything else, please feel free to reach out.
good delivery time
April 5, 2024
Reply from T-mex Express
We're glad to hear that you were satisfied with the delivery time! If you have any further feedback or need assistance in the future, feel free to let us know. Thank you for choosing us!
Reply from T-mex Express
Thank you for your five-star rating! We're thrilled to have provided you with a positive experience. If you have any further comments or need assistance, please don't hesitate to reach out. We appreciate your support!
Reply from T-mex Express
We're glad to hear that our product was perfect for your repair! If you ever need any more supplies or assistance in the future, feel free to reach out. Thank you for choosing us!
Reply from T-mex Express
Thank you for your feedback! We're delighted to hear that you found our prices fair, our delivery efficient, and our communication effective. Providing value and convenience to our customers is important to us, and we're glad to have met your expectations. If you ever have any further questions or need assistance, please feel free to get in touch. We appreciate your support and look forward to serving you again in the future!
Reply from T-mex Express
You're very welcome! We're glad to hear that our service was quick and met your needs. If you ever require assistance in the future or have any questions, don't hesitate to reach out to us. Thank you for choosing us, and we look forward to serving you again!
Reply from T-mex Express
Thanks! Ensuring that our customers receive exactly what they expect is a top priority for us. If you ever have any questions or need further assistance, please don't hesitate to let us know. We appreciate your feedback and look forward to serving you again in the future!
Reply from T-mex Express
We're thrilled to hear that you were satisfied with the speed of our service. Providing fast and efficient service is something we strive for, and we're glad to know that we met your expectations. If you ever need assistance in the future or have any feedback to share, please feel free to reach out.
Reply from T-mex Express
We're delighted to hear that you had a positive experience with our service and that we had all the parts you needed! Thank you for your recommendation; it means a lot to us. Providing excellent service and having the right products available for our customers are top priorities for us. If you ever need anything else or have any further feedback, please don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future!
Reply from T-mex Express
Thank you for your positive feedback on our product range! We're thrilled to hear that you find our offerings to be great. We're constantly striving to provide a diverse and high-quality selection of products to meet the needs and preferences of our customers. If there's anything specific you'd like to see or if you have any suggestions for improvement, please feel free to let us know. We appreciate your support and look forward to serving you again in the future!
Pipe & Fittings.
Had problems with delivery /courier, but company sent out repeat order overnight. 1st class.
March 12, 2024
Reply from T-mex Express
Thank you for sharing your experience with us. We apologize for any inconvenience caused by the delivery/courier issues you encountered. We're pleased to hear that our team promptly resolved the situation by sending out a repeat order via first-class delivery. Your satisfaction is our priority, and we appreciate your understanding and patience. If you have any further concerns or require assistance, please don't hesitate to reach out to us. We value your feedback and hope to continue serving you with excellence in the future.
Good service fast delivery pity about…
Good service fast delivery pity about the delivery cost
March 15, 2024
Reply from T-mex Express
Thank you for your feedback! We're thrilled to hear that you found our service to be efficient and our delivery prompt. We understand that delivery costs can sometimes be disappointing, and we continuously evaluate our pricing structure to ensure we're providing the best value possible. Your input is invaluable to us, and we'll certainly take your comment into consideration as we strive to enhance our customer experience.
Reply from T-mex Express
We greatly appreciate your positive feedback! Ensuring speedy and efficient service is always our aim, and we're thrilled to hear that we've met your expectations. Your satisfaction is incredibly important to us, and we're grateful for your support. If there's anything else we can do to enhance your experience further, please don't hesitate to let us know. Thank you for choosing T-mex Express!
Reply from T-mex Express
Thank you so much for your kind words! We're delighted to hear that you're satisfied with both our product and service. Providing top-notch quality and excellent customer service are our top priorities, and it's wonderful to know that we've met your expectations. Your satisfaction is our ultimate reward, and we're grateful for your support. If you ever need anything else, don't hesitate to reach out. Thank you for choosing T-mex Express!
My order was processed quickly and…
My order was processed quickly and arrived quite fast when posted.
March 12, 2024
Reply from T-mex Express
Thank you for your feedback! We're thrilled to hear that your order was processed swiftly and arrived promptly. Ensuring timely delivery is a priority for us, and we're glad to have met your expectations in this regard. Your satisfaction is important to us, and we appreciate your support. If there's anything else we can assist you with, please feel free to reach out. Thank you for choosing T-mex Express!
Very Helpful
February 29, 2024
Reply from T-mex Express
Thank you for your review! We're glad to hear that our team was able to assist you effectively. Providing helpful and attentive service is a cornerstone of our approach, and we're delighted to have met your needs. Your satisfaction is our priority, and we're grateful for your support. If you ever have any further questions or require assistance, please don't hesitate to reach out. Thank you for choosing T-mex Express!
I ordered two male and female flat hose…
I ordered two male and female flat hose connectors, and received one packet with four female connectors. All paperwork and the packaging reflected the correct order.
March 6, 2024
Reply from T-mex Express
We apologize for the inconvenience you experienced with your order. Thank you for bringing this matter to our attention. We understand the frustration of receiving an incorrect item, despite the paperwork and packaging indicating otherwise.
Please know that we take such matters seriously, and we have rectified the issue by sending you the correct items as replacements. We strive to ensure accuracy in every order, and we regret any oversight that occurred in this instance.
I'm aware we rectified the situation with replacment fittings. Thank you
Excellent services
Products are very high quality, staff very helpful, delivery faster than expected.
February 28, 2024
Reply from T-mex Express
Thank you so much for your glowing review! We're thrilled to hear that you're pleased with the quality of our products and that our staff was able to assist you effectively. Ensuring top-notch quality and providing helpful service are our top priorities, and we're delighted that we hit the mark for you. Additionally, we're pleased that our delivery exceeded your expectations in terms of speed.
Your satisfaction means the world to us, and we truly appreciate your support. If you ever need anything else or have any questions, please feel free to reach out. Thank you for choosing T-mex Express!
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