While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

My friend had her account locked very recently for winning too much. Then the TAB changed the account password on her. Despite calling them to no avail. They claimed it was because her brother deposit... See more

Rated 5 out of 5 stars

I've been betting online for years with the TAB and have had no problems; it loads fast on my PC, a Dell, and I have fiber optic. So why all the negative reviews ? Perhaps they are piss poor betters... See more

Rated 1 out of 5 stars

This is a terrible website that is difficult to navigate and really slow. No multi bets on horse racing, ie, patents, lucky 15s etc. It looks to have gone backwards compared to other sports bet sites... See more

Rated 1 out of 5 stars

Placed a $1 bet on Corey Oates to score 9th try @226 (no option for 8th) intending for this to be the next try-scorer. Oates then scores the next try to my jubilation. TAB initially say there was an m... See more

Company details

  1. Betting Agency
  2. Casino
  3. Gambling Service
  4. Online Casino or Bookmaker

Information provided by various external sources

TAB Trackside is New Zealand horse racing and sports broadcast network, incorporating two pay TV channels and a nationwide radio station.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

57 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

My friend had her account locked very…

My friend had her account locked very recently for winning too much. Then the TAB changed the account password on her. Despite calling them to no avail. They claimed it was because her brother deposited money into her account for her, but then, why did they happily let him? Funds are now as good as gone it seems. I never thought I would see this company sink this low. This is fully a scammer company at this point. Absolutely outrageous.

February 23, 2026
Unprompted review
Rated 5 out of 5 stars

I've been betting online for years

I've been betting online for years with the TAB and have had no problems; it loads fast on my PC, a Dell, and I have fiber optic.
So why all the negative reviews ? Perhaps they are piss poor betters, losers maybe?
Who knows, the system has changed. I liked the old one better, but I have found my way around . Today I got a double at Te Rapa so I'm happy.

February 8, 2026
Unprompted review
Rated 1 out of 5 stars

The website loads so slow now days and…

The website loads so slow now days and is ugly
I made money
I am Verified
Went to cash out get my money and code number did not come through to my phone.
I had to ring
The TAB guy said my phone number was wrong their end
What! it cant be i'm verified !!!!!!!!!
I also have to receive a code to verify my phone number !
So he asked be about 10 different security questions
Where do i live
What do i bet on Etc Etc
I hate that !!!!!!!!!!!!!!!!!!!!!!!
Then sent the code to my phone !
I have been a member for 10 years !

Muck me around
So that spoilt the whole experience
Never again !
Bad site frustrating people !
Monopoly !
We are held hostage !
We can't access any other Betting Agency web site in the world !
A disgrace !

February 6, 2026
Unprompted review
Rated 1 out of 5 stars

Very poor

Very poor, what else can you expect from a monopoly.. Bet 365 is the standard and TAB NZ are not even on the same planet as Bet 365. Have whole golf tournaments missing and will only allow outright win bets to be placed on some tournaments, no place bets at all. The only option left to me is to move to the UK so I can bet on the bet365 website, Anyone else experiencing extremely poor service from TAB NZ??

July 15, 2025
Unprompted review
Rated 1 out of 5 stars

Trash agency, dirty tactics

Dirty company, dirty tactics, dirty government.
I have countless examples of them suspending betting on one team but not the other, missing players in lineups (ie; cricket, baseball etc), bad odds and lack of options to bet on in-play.

Even if you think the TAB isn't that pathetic, or if you think the deal is a good one, you still shouldn't be supporting the government's ability to control where people spend their money.
Your money is already taxed when you get paid, stop allowing them to also dictate where and how you spend it.

And for anyone confused or supporting the off-shore ban; this is effectively no longer an NZ company, you're supporting a multinational corporation forcing the government to create a monopoly for them (despite anti-monopoly laws for everyone else)

July 1, 2025
Unprompted review
Rated 1 out of 5 stars

Been using the my tab account for…

Been using my tab account for almost 30 years but once the new company took over & took NewZealanders rights away to use overseas agencies by dangling a financial carrot in front of the government I could no longer be associated with a corrupt & greedy organisation such as the new tab so I closed my account & took the option of never to be allowed to join again..Time for a new hobby like hiking..over & out forever

July 16, 2025
Unprompted review
Rated 1 out of 5 stars

Immoral Company

I would like yo inform the public that TAB have removed the ability to "take a break" turning them into an immoral company not caring for the wellbeing of their customers. When asked about it in their live chat, they only were interested in gaining my private information before they could answer a simple question unrelated to any private information. Their standards have become more in line with scamming software developed by over seas influences and their guidelines as bad as an airport. I recommend just going to the pub and use a terminal, or just don't bother with their ever changing regulations and added conditions of a typical sports bet such as extra time rules and injury claims prior to game day not refunding full amounts prior to game start. Also their depleted offers becoming less and less screams out the desperate cry of a dying organization. I wish them luck, but they won't see a dime from my pocket ever again. Their monopoly is over.

July 14, 2025
Unprompted review
Rated 3 out of 5 stars

Looking for more options in cricket…

Looking for more options in cricket games like cricket sessions total runs in 5 overs ,10 overs ,15 overs in all game T20 , ODI, AND TEST MATCH. and when speak to Tab customer service same answer this depends on our traders MR. Traders please have look into this all betting platforms are providing those options. After changed in betting rules this is great time to provide there punter all options so they will choose only tab no other platforms.

July 12, 2025
Unprompted review
Rated 1 out of 5 stars

Cancelled my bet and took my money!!

Super POOR customer service. System allowed me to place a bet then they cancelled my bet and did not return my $100!! Also poor odds compared to offshore companies such as bet365 etc. I will be taking this to the disputes tribunal

July 3, 2025
Unprompted review
Rated 1 out of 5 stars

favourites to hit a…

You can't bet on favourites to hit a home run for example Judge Seager Rooker. I even talked to them about all they said we are not listing them sorry. Just a joke.

Some games only putting up 3-4 players 10min before game starts.

July 3, 2025
Unprompted review
Rated 1 out of 5 stars

Worst punting site on the planet

Worst punting site on the planet , bet365 sports bet fan duel , prizes picks and a million times better and user friendly, tab is trying to remove other nz people from choosing where we can punt

June 27, 2025
Unprompted review
Rated 1 out of 5 stars

Fraudulent behavior

These jokers didn't give me my bonus bet owed and when you contact them you get some smartass who acts like they're doing you a favor by giving you what you are owed. Get a VPN so you can bet offshore is my recommendation.

June 27, 2025
Unprompted review
Rated 1 out of 5 stars

Stopped me using promotions

Stopped me using promotions.

"Following a recent review of your account and in accordance with our terms and conditions, unfortunately, you are no longer eligible for promotional markets and some selected products."

I had only used them in a way their site lets me use them! And I was only betting up to $50.
They just advertise great promos then cut you off straight away.

Same as betcha, they stopped me using promotions 2 days after I sighed up. I even bet in completely different ways to see if it would happen. (Same company as tab, they are essentially dishonest in their advertising).

April 6, 2025
Unprompted review
Rated 1 out of 5 stars

Tab worst sports betting in New Zealand…

Tab worst sports betting in New Zealand 🇳🇿 history they now put a limit on how much u can gamble through a safer betting team I asked for 500$ and the lady stfu said out of her mouth asking me personal questions what I do for living etc really just another Karen or put on a game they limit me to 200$ that’s why I went to crypto sports books where I can do 500$ plus no point playing on this tab waste of time there same as betcha same company!!!!

April 8, 2025
Unprompted review
Rated 1 out of 5 stars

RESTRICTS WINNER FROM BETTING THE TOTAL AMOUNT

They wont let you play your desired amount if you keep winning and will just accept small amounts. And believe me its A SMALL AMOUNT. Customer service is BS on the phone as they will just say “ we dont know it all depends with the traders” just going in circles. They will flag your account if you win BIG. They wont even let me do a multi on my account! It says” no multis on this account” just because I won around 58K NZD on a 7 leg parlay bet.

I got the a lot of screenshots of every bet I made that they capped or wont even accept! Sore losers

February 15, 2025
Unprompted review
Rated 1 out of 5 stars

Betcha re tab is a rip off

Betcha re tab is a rip off started on betcha on dec 4th and was suspended from promotions on the 6th nobody answers questions why, a horrible horrible betting platform TAB NZ is terrible since taken over by Entain worst odds in world and all about profit never about the customer,,,,its sad. Punters in New Zealand deserve so much more than this behavior from tab, entain, betcha, they are now rubbish seeking assistance from Winston Peters since they've become so bad.

December 6, 2024
Unprompted review
Rated 1 out of 5 stars

They are simply cheating your mony most…

They are siplly cheating your mony most times. I put fixed odd bet for small amount for second place. They did not pay the amount in the ticket.
When I call TAB TOLD 2 finished 2nd.
What would happen is some one put large amount for 2ns place. Hence there corrupted rule diside 2 2nd place. I never seen 2 ,2nd places ,nevertheless they would have paid full amount as in recel
I lost small amount but some one might lost big amount as TAB saying 2 2nd place. In the results only 3 , winer 2nd and 3rd. No indication of two 2nd places. They just cheating my mony like before. This got worse when Nz sold TAB to UK/Ausi company.

November 29, 2024
Unprompted review
Rated 1 out of 5 stars

I don’t want to give even single star…

I don’t want to give even single star ,disappointing,disgusting,all time opention suspended, can’t place single bet more than 57$, no solution when ask to customers care ,because they can’t do anything,trader decide everything .please avoide cricket betting here thanks please review my account if possible.

October 11, 2024
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look