Direct Linen Reviews 185

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

So i ordered from these after an enquiry for a specific request. They were very good at communicating over email and once they understood my request, i paid the invoice. the speed in which i recieved... See more

Rated 5 out of 5 stars

Been trying to get a decent tablecloth for months, nothing suitable. Eventually happened on offer of custom sized tablecloths by Direct Linen. Perfect! Tablecloth is excellent, very pleased with it an... See more

Rated 5 out of 5 stars

Ordered Saturday, a non working day and received in France on Wednesday!!! Utterly fantastic customer service. Saved my easter gathering, I thought I had ordered weeks ago, (I hadn't ) so assumed... See more

Rated 1 out of 5 stars

Ordered 2 x tablecloths. Didn't get a sample of edging but took the chance as some good reviews. When they came they immediately looked tacky and nothing like the high quality I expected at just under... See more

Company details

  1. Interior Designer

Information provided by various external sources

Supplying quality table linen direct from our Manchester-based factory to the UK, Europe and worldwide. We pride ourselves in providing a fast service you can rely on.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

185 reviews

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Rated 5 out of 5 stars

Excellent company

Excellent company - would recommend. Customer service attitude spot on.

I ordered a table protector, and it unfortunately it was cut 3cm too small on the width. Mistakes happen, but how you deal with them defines how good the company is. Direct Linen customer service rectified the mistake promptly without any hassle.

March 12, 2021
Unprompted review
Rated 5 out of 5 stars

Very good

I ordered a custom tablecloth and protector. I'm very pleased with the quality. The items were delivered promptly.

January 22, 2021
Unprompted review
Rated 5 out of 5 stars

Beautiful tablecloths

Over the past few years I have ordered 4 tablecloths from Direct Linen as I have an unusual sized table. They have all been in the Cosmos fabric which I have found easy to wash, doesn’t fade or shrink and almost doesn’t need ironing. It also seems to resist stains quite well. The tablecloths have all been finished to a high standard and to my precise measurements and look really beautiful. The latest delivery was super quick. I am really delighted with the service & would not hesitate to recommend them.

January 18, 2021
Unprompted review
Rated 5 out of 5 stars

Great TableclothReceived my tablecloth an oval…

Received my tablecloth for an oval table which I have been after for some time,as they are hard to find in stores. Very pleased with the fabric,colour and finish. Easy to do the measurements, so u get the cloth to fit your table. I will recommend to my friends.

January 13, 2021
Unprompted review
Rated 5 out of 5 stars

Exceptional customer service

I ordered table cloth and table protector shield. I gave the wrong measurements for the last item and Yamam replaced it free of charge. At all times helpful. I’m hugely impressed with the workmanship and also with the customer service. I’ll definitely be recommending to all my friends. Thank you Yamam.

December 23, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent customer service and products

I ordered a tablecloth and napkins and when they arrived I realised I did not make the right choice. I contacted the company and spoke to Yaman who was very helpful and said I could change the items. On a subsequent call another helpful colleague, Farhad suggested I pick some sample fabric before I made my decision which I did. The samples arrived swiftly and so did my selection. They even waived the difference in price and said to keep the original order. This is exceptional customer service. I would highly recommend this company and will order from them again.

December 19, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent quality, workmanship and service

After relentlessly searching the big named stores for a tablecloth, I came upon Direct Linen. The tablecloth I ordered was the Linen Union one. I am very impressed with the quality, workmanship and service from Direct Linen. I emailed the company upon receipt of the goods to thank them and let them know how impressed I was with the tablecloth. I received a very nice email back. Would definitely recommend this company.

December 12, 2020
Unprompted review
Rated 5 out of 5 stars

Great tablecloth, very fast delivery

Been trying to get a decent tablecloth for months, nothing suitable. Eventually happened on offer of custom sized tablecloths by Direct Linen. Perfect! Tablecloth is excellent, very pleased with it and at last able to get a tablecloth which fits our table beautifully. Very fast delivery once ordered. Excellent.

December 9, 2020
Unprompted review
Rated 5 out of 5 stars

If you want excellent quality

If you want excellent quality, very quick delivery, a kind and courteous response when you telephone the company, then look no further than Direct Linens. I am delighted with the bespoke products I ordered and it was a pleasure to deal with a company that sets itself such high standards.

December 7, 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service. We couldn’t be happier. The cloth and print were excellent quality and looks great, and prompt delivery. Will definitely use again!

November 26, 2020
Unprompted review
Rated 5 out of 5 stars

First time I have ordered with this…

First time I have ordered with this company & they did not disappoint. Easy to order & delivered within the given timeframe. Goods were of high quality & exactly what I needed. Will be ordering again!

September 16, 2020
Unprompted review
Rated 5 out of 5 stars

First class product and service

The tablecloths and napkins I ordered were beautifully finished in a beautiful fabric to my exact measurements and look absolutely stunning on the table. They were also delivered, at my request, to a very tight deadline, by UPS who delivered exactly when they said they would straight to the door. An absolutely beautiful product supported by amazing service by the Direct Linen team and their courier service. Thrilled with this experience - SO hassle-free.

August 19, 2020
Unprompted review
Rated 5 out of 5 stars

Very pleased with Direct Linen

There was a problem with Royal Mail not delivering the template I sent to have a table protector made but once that was sorted out Direct Linen delivered the item within a few days. Quality and accuracy are excellent.

August 11, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

I had been looking for a suitable tablecloth for months but couldn't find the right colour. In desperation I turned to the internet and found Direct Linen. I was able to order exactly the colour, size and finish that I needed. The tablecloth arrived in about 10 days and was exactly what I wanted. The colour was perfect and it looked and felt more expensive than the price I paid.

August 2, 2020
Unprompted review
Rated 5 out of 5 stars

I cannot speak highly enough of…

I cannot speak highly enough of Tablecloths.co.uk.the help and advise was excellent. The workmanship was superb, and I would definitely recommend them to you all. I will be ordering again. A big Thankyou Mr Akeel.
Aideen Dublin

July 30, 2020
Unprompted review
Rated 5 out of 5 stars

First time ordering from Direct Linen…

First time ordering from Direct Linen and I am delighted with the tablecloth. It has been tricky to find the correct size for my large oval dining table. So pleased I have found a company that produces a wide range of quality products. Will definitely order again. Service was also excellent with quick delivery.

July 12, 2020
Unprompted review
Rated 1 out of 5 stars

Ordered 2 x tablecloths

Ordered 2 x tablecloths. Didn't get a sample of edging but took the chance as some good reviews. When they came they immediately looked tacky and nothing like the high quality I expected at just under £100 each. The edging material was pulled and not stitched/finished correctly which looked poor quality too. I complained and was offered 10% off future orders, useless as would never order from this company again. It would have been so much cheaper to buy two good quality sheets. Never again & poor customer service :((

June 19, 2020
Unprompted review

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