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Rated 5 out of 5 stars

Outstanding product. Outstanding company. Really happy with my laser scope site that I purchased from this company. Their customer support is excellent also. When I had a minor issue they got back to... See more

Company replied

Rated 5 out of 5 stars

Had an issue with an order. They addressed it quickly. It was my dumb mistake but they took care of me anyway. I appreciate their customer service.

Company replied

Rated 5 out of 5 stars

I had made a mistake with an order was not sure how to cancel it on their website and after texting them they went ahead and did for me. It took less then 5 minutes and I was able to reorder.

Company replied

Rated 1 out of 5 stars

Bought the bore sight 2.0. Worked finw the first time I used it. The second time, the adapter broke while I was installing it. I asked for a replacement, but was told it was out of the 30 day r... See more

Company replied

3.9

Great

TrustScore 4 out of 5

33 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 57% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Love the Gun Mat

Got delivered quickly and was everything I hoped for! Super clean and practical

March 6, 2026
Unprompted review
TacticalElites logo

Reply from TacticalElites

Hi Nick,

Thank you for the review and for choosing Tactical Elites. We truly appreciate the support!

Rated 5 out of 5 stars

Quality Rifle Case That Actually Feels Built to Last

I recently picked up the Titan Rifle Case from Tactical Elites and have been really impressed with the quality. The material feels durable and the padding gives me confidence that my rifle is well protected when transporting it to the range.

The case has plenty of space and the layout makes it easy to organize everything without feeling cramped. Zippers and stitching also feel solid, which is something I always look for in a rifle case.

Shipping was quick and the whole experience with Tactical Elites was smooth. Definitely happy with the purchase and I’ll be buying from them again.

January 14, 2026
Unprompted review
TacticalElites logo

Reply from TacticalElites

Hi Jean,
Thank you for the great review! We're glad you're enjoying the Titan Rifle Case and appreciate you choosing Tactical Elites.

Rated 5 out of 5 stars

Makes Cleaning My Firearms Much Easier

I recently picked up the gun cleaning mat from Tactical Elites and it’s been a great addition to my cleaning setup. Before this I was just using an old towel on my workbench, which always ended up with oil stains and small parts rolling everywhere.
The mat gives me a dedicated space to work and it keeps everything organized while I’m cleaning. It’s thick enough to protect the surface underneath and it wipes clean easily after each session.
Overall it’s a simple product but it makes firearm maintenance a lot easier and less messy. Definitely glad I added it to my setup.

February 4, 2026
Unprompted review
TacticalElites logo

Reply from TacticalElites

Hi Lorentz,
Thank you for the review! We're glad you're enjoying the gun cleaning mat and we appreciate you choosing Tactical Elites.

Rated 2 out of 5 stars

Customer service SUCKS

Customer service SUCKS! Take ur money the day you order and ship about 2 weeks later, can’t say anything about products, gave it as Christmas gift, afraid if I sent it back I would not get my money back or at least take a month or so to refund. Asked via email yo cancel my order, they said it already shipped but no tracking info for 5 days later , so I have to say they lied! Take ur business elsewhere

December 12, 2025
Unprompted review
Rated 1 out of 5 stars

Very Late delivery

Very Late delivery. I understand that it is the holidays and delivery services are busy. But the expected delivery time should be adjusted. I sent an email and have not gotten a replied.

December 22, 2025
Unprompted review
TacticalElites logo

Reply from TacticalElites

Hi there,

We apologize for the delay with your order. During the Black Friday period we experienced significantly higher order volume than expected, which unfortunately caused some shipping delays.

We understand how frustrating that can be and appreciate your patience. We've made improvements since then to ensure this doesn’t happen again during future high-volume periods.

Thank you for your feedback and for choosing Tactical Elites.

Rated 1 out of 5 stars

Scammers. Do not purchase.

All these positive reviews are fake. This company is a scam and will take your money and never send the product. If you see any posts or reviews otherwise, it is fake. Do not understand any circumstances order from this Middle Eastern Scamming group from Lebanon.

November 25, 2025
Unprompted review
Rated 1 out of 5 stars

They say hey ship worldwide, which is a lie.

They have written all over the place that they ship worldwide, but... not to Poland. So not worldwide.

For plus, they were replying to emails pretty quick. But every answer were very similar so i belive it was a bot.

October 21, 2025
Unprompted review
TacticalElites logo

Reply from TacticalElites

Hi Jakub,

Thank you for your feedback and we apologize for the confusion. At the time of your inquiry, we had recently updated our shipping policy and no longer ship internationally, which is why we were unable to ship to Poland.

Since then, we have updated our website to better reflect our current shipping regions to avoid confusion for customers outside the United States.

Also, our responses are handled by our support team — not a bot — but in cases like this there unfortunately isn’t much we can offer beyond confirming that we are unable to ship to certain regions.

We appreciate you taking the time to reach out and for your understanding.

— Tactical Elites Support Team

Rated 1 out of 5 stars

Hopefully you have all the pieces

Order #182356

Got the Site Right 2.0 Boresighter for the holidays. Was so excited to get it open and start using it at the range. To my surprise, I was missing the adapter for a 9mm caliber. Not a big deal, I figured I could reach out, explain the situation, send some pictures and get the adapter sent over. Boy was I wrong. Over a month later and I am still waiting on even confirmation that a new adapter will be sent. Every time I reach out and ask for an update, no one has any idea where the adapter is. I sent clear pictures, explained the situation, was told a new adapter was going to be sent and that I would get tracking when it does and I am still waiting. Hopefully I finally get some information or I will just ask for a refund. Oh, and they also took down my comment on a social media post about how I was missing an adapter. I don’t honestly care that they did, it’s their profile. But you’d hope for some transparency and customer service

January 26, 2025
Unprompted review
TacticalElites logo

Reply from TacticalElites

Hi! I'm very sorry about that. That should not have happened. Please allow us to make it right for you. Can you reply with your order number and we will send out a whole new 2.0 on us? Looking forward to your reply. Thank you.

Rated 1 out of 5 stars

0 stars .... Finally received Dang!

0 stars! Purchased never received. Support is junk when asking where my stuff is. I ended up disputing the charges.

Edit: Finally received the goods after numerous emails asking about them. The ordered was mispacked so only received partial goods and of course shows fully fulfilled order. Took forever to get the details of the rest of the goods. Terrible experience as a customer. Not the only retailer that has shown this type of characteristic this year.

December 3, 2024
Unprompted review
Rated 1 out of 5 stars

Never delivered

Never delivered, over 2 months and more than 20 emails to get my money back... Never again, not recommended.

November 18, 2024
Unprompted review
Rated 1 out of 5 stars

If I could give it no stars, I would

If I could give it no stars, I would! I purchased a special packaged product and express processing offered by Tactical Elite on their website on Sept. 9, 2024. My tracking information showed that it has been in transit for all this time and USPS when investigating believes it did not have my address on the package in the bar code and that is why it has been bouncing around from one location to another while I still do not have what has been ordered. Over a month later I still do not have it and just keep getting am told to have patience. There is no contact phone number so now I consider that I have been simply ripped off. I do not know what more I can say than I do not recommend anyone do business with Tactical Elites!

September 9, 2024
Unprompted review
Rated 1 out of 5 stars

After being offered a great deal on a…

After being offered a great deal on a Tactical Knife, I was surprised that a mini flashlight was combined with the knife.

After reading reviews about the knife, I discovered that there were multiple complaints about the replacement batteries for the knife.

The knife comes with a very tiny four battery pak encased with the batteries. Due to a magnet in the base of the tiny flashlight it is impossible to install replacement batteries “unless” the batteries are in fact encase in a plastic casing.

After scouring the internet for replacement batteries encased in a plastic case but was unable to find them. After an exhaustive search to get in touch with the company, I was laughingly to.d to roll up up a piece of paper i to a tube to install the loose batteries.

THIS COMPANY IS NOT CONCERNED FOR THE CUSTOMER AND SHOULD SIMPLE REMOVE THE TINY FLASHLIGHT FROM THE KNIFE DUE TO THE CONSTANT COMPLAINTS OF THE SITUATION.

April 10, 2024
Unprompted review
TacticalElites logo

Reply from TacticalElites

Hi Thomas,

Thank you for your review. It looks like there may have been a mix-up.

Tactical Elites does not sell tactical knives or flashlights. Our company focuses on firearm maintenance tools and accessories such as boresighters, gun cleaning kits, rifle cases, and cleaning mats.

Based on your description, it appears this review may have been intended for a different company. If possible, we kindly ask that you double-check the business you purchased from and update or remove the review so it reflects the correct company.

If you believe this review was meant for us, please feel free to contact our support team and we would be happy to help.

Thank you.

— Tactical Elites

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