Tacticon Reviews 17,050

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 82 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and durability of the products, often noting that the gear feels well-made and performs as advertised. Many people appreciate the excellent customer service, highlighting the staff's helpfulness, timely responses, and willingness to resolve issues, even when it's the customer's fault. The pricing is frequently mentioned as a significant positive, with consumers finding the products affordable and offering great value compared to similar items on the market. However, some customers also noted that shipping times can occasionally be slow, especially during sales, with some experiencing delays of several weeks or even months. A few other people also felt that customer service was non-existent or poor when inquiring about these prolonged shipping delays, leading to dissatisfaction with their overall experience.

What people talk about most

Product

Clients share positive opinions on product quality, frequently noting that items are durable, well-made, and... See more

Quality

Users describe positive interactions with quality, consistently praising the durability and craftsmanship of... See more

Delivery service

Customers had ambiguous experiences with delivery service, with some reporting fast shipping, receiving items... See more

Price

Reviewers mention positive feedback about price, with many customers finding the products to be of high... See more

Customer service

People report positive experiences with customer service, highlighting its excellence and helpfulness.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Tacticon listens to it's customers. They provide excellent products as well as service. That is why I am a repeat customer. I have purchased lights, tactical vests and plates, etc. I have recommended... See more

Rated 5 out of 5 stars

I purchase 3 Predator V2 sights for my pistol caliber carbines. Two sights worked great but I could not get the third one to zero. I advised Tacticon of the problem and once they had verified legit... See more

Rated 5 out of 5 stars

Tacticon goes above and beyond in customer service from warranty claim to a bonehead user(myself) stripping a bolt and them sending me a new one (free of charge). Customer Service is awesome ! I wi... See more

Rated 5 out of 5 stars

I have purchased from this company several times. They manufature and sell equipment that is not only affordable, but durable. I have referred many of my military buddies and law enforcement friends t... See more


Company details

  1. Sporting Goods Store

Information provided by various external sources

Combat veteran owned company manufacturing affordable and effective tactical and concealed carrier equipment.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

17K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 5% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Can't go wrong with tacticon

Over the years I have not only used this brand but I've also grown to trust them, their products and expertise. Jake, the ceo/founder, of this wondrous company has created an outlet for collectors, enthusiasts and more for a bang for your buck.
I'm a proud owner/ user of their optics from iron sights, scopes to their magnifiers, undermount laser/light combos in green and plate carriers. You can't go wrong with any purchase. Thank you Jake and rest of the Tacticon team for being the example. Please keep up the good work.

March 11, 2025
Rated 1 out of 5 stars

Does not support side sapi weight

Does not support side sapi weight and won't work in actual mission environments. Good for front and back plates only for home defense or range.

Ran with full ceramic plates 10×12 and side plates 6×8. And back seam ripped. Wouldn't last for rough amd tumble environments.

March 10, 2025
Rated 4 out of 5 stars

4 Stars But I'd Still Recommend

I like the products that come from Tacticon and I love the deep sales that they do. When I had an issue with my order they got it straightened out and reached out on the same day within almost the hour too.

February 20, 2025

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