Tactile Solutions Reviews 

19
•
TrustScore 4.5 out of 5

4.6

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Company details

  1. Software Company
  2. also in
  3. Website Designer

Written by the company

Tactile Solutions are a Software, Web & Digital Marketing company. We've produced software products that used all over the world, including TactileIntranet, TactileCRM, TactileMeet, TactilePay, TactileWindow and TactileEvent. We have also designed, developed and continue to maintain numerous bespoke websites for our delighted customers, ensuring they generate maximum revenue from their online presence.


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4.6

Excellent

TrustScore 4.5 out of 5

19 reviews

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4.6

All reviews

(19)

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Rated 5 out of 5 stars

Quality work throughout

Great communication throughout the whole process. The new website looks professional and exactly how I wanted it. Calum always available whenever needed. Highly recommended.

April 22, 2024
Unprompted review
Rated 5 out of 5 stars

I've been working with Callum for 3 weeks.

I've been working with Callum for a couple of weeks. He listened and got what we are all about straight away. We've had immediate results with our ad campaign and his communication has been first class. Highly recommend, he didn't try to upsell me and he understood that I have a limited budget to start with. I've seen straight away how working with him is going to improve my business.

December 28, 2023
Unprompted review
Rated 5 out of 5 stars

Tactile built me a bespoke website so I…

Tactile built me a bespoke website so I could really show off the services I provide. We do car wraps, window tinting, paint protection film and more so being able to advertise these as best as possible with high quality images was really important and we get lots of compliments about our site. They've also helped me with social media advertising where I have seen a good return on my investment and get a lot more enquiries. I would recommend Tactile to other businesses looking to grow and get more business

December 5, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic and supportive company to…

Fantastic and supportive company to work with, nothing is too big or small for them to complete.
Quality work and lots of ideas on how to improve your project. Having them on board has been a pleasure.

November 1, 2023
Unprompted review
Rated 5 out of 5 stars

Would highly recommend

Callum is so friendly and brilliant at what he does. He explains everything to us and the whole process from website design to marketing has been very smooth. I would highly recommend to anyone looking for a website or marketing.

July 25, 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommend especially for overseas sales

We fully recommend Tactile Solutions to anyone who is looking for a bespoke website or to upgrade their old one. We are delighted with the final look of the site (we've had loads of compliments from customers and distributors) and even better there has been more sales already!
When we first started we used one of the big website companies you see on tv but we always had a problem with some international customers unable to buy our wheels but our providers couldn't resolve. Thankfully with Tactile this has not been a problem and we can now sell our product to all countries including the one's we had problems with before like Canada and Argentina. Very Happy!!

June 20, 2022
Unprompted review
Rated 5 out of 5 stars

Great service, products and very approachable

I would certainly recommend Tactile Solutions for many of your IT needs and requirements. They are very responsive and quick to action any request. We needed help and support with our Website and Tactile duly obliged with a fantastic product and support service increasing our search status.
Tactile pay is a great product that they also offer. When I speak to my own clients, I recommend this product that can certainly help a business with its invoicing and collection issues that so often occur on a day to day basis. It is user friendly and will improve the finance and admin burden that many businesses face.

May 13, 2021
Unprompted review
Rated 5 out of 5 stars

Top-class service

I can happily and without reservation recommend Callum and his team at Tactile Solutions. I needed a website setting up and from the outset Callum was approachable and helpful, explaining the various options and the technicalities in language understandable to someone for whom cyberspace is still a mystery. I am delighted with the result, and all achieved at a very reasonable price.

May 7, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

Very responsive. Listened to what I wanted, was very adaptable, patient in explaining all the pros and cons of various options, and delivered a great looking and functional website!

April 14, 2021
Unprompted review
Rated 5 out of 5 stars

We have been using Tactile Solutions…

We have been using Tactile Solutions for a few years now. We have seen great results increasing our Social media profile and generating a lot of new leads in the most cost effective way possible both on social media and directly to through the web site purpose built by Tactile too.
We also use Tactile's CRM system which allows us to manage accounts and track customer information in the best way so you don't forget to call back that important lead with a pop up alert at set times!
Tactile pay is most helpful too. Send your customer a link for payment, they pay and it automatically logs the payment on the Tactile CRM system. Would not hesitate to recommend Tactile to anyone who needs to streamline their business and free up time! Ace Garage Doors

April 9, 2021
Unprompted review
Rated 5 out of 5 stars

I can't rate Tactile Pay high enough

I can't rate Tactile Pay high enough. From my first interactions with the company, the customer service has been outstanding. Being someone who isn't that tech savvy, I have never felt like any of my silly questions have been an inconvenience, instead they have been very swiftly and helpfully answered. The whole software was explained to me so thoroughly that I instantly felt very confident in using it. It has saved me so much time - no more chasing payments for me! I love that everything is in one place and that I can even download information relevant for tax purposes. My customers have also commented on how straightforward it is and really like it too. If you're thinking about contacting Tactile Solutions about Tactile Pay do not hesitate it any longer, you will not look back!

April 6, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent company to deal with built my…

Excellent company to deal with built my website with shop excellent SEO management and now they have tactilepay free invoicing if you have website with them saving me even more money per month plus they sort out all my Facebook adverting brilliant company give them a call

April 5, 2021
Unprompted review
Rated 5 out of 5 stars

Simple and efficient!

I've joined their Tactile Pay platform for my Yoga classes. Invoicing customers and receiving payments has never been so easy. I was using another platform before and had lots of issues to set it up and invoicing customers. As soon as I moved to Tactile Pay everything became really easy and user friendly. Also their customer support is top quality, they are super responsive and set up my account in less than 24h.
Highly recommended even for small businesses.

March 31, 2021
Unprompted review
Rated 5 out of 5 stars

First class service for all my tech needs

I first approached Tactile Solutions for help with setting up a CRM system and found them to be enormously helpful as they ensured they built a system for me that met my needs perfectly.

I was so impressed with the quality of service they provide that I asked them to build me a new website and they now handle my SEO and help with marketing too. It wasn't long before the enquiries I was receiving through my website increased which I see as an indication of their SEO input working for me.

Also, as an owner of an events company I am incredibly excited to see the innovative design of tactile events which is the best platform I have seen to make an online exhibition experience as true to reality as it could be.

I have also benefitted from their TactilePay software which has given me a secure, safe and easy way to receive secure payments from my clients online

Nothing is too much trouble for them and they go above and beyond to ensure that my business runs smoothly. I would recommend them without hesitation. They provide a truly 5 star service.

March 30, 2021
Unprompted review
Rated 5 out of 5 stars

There’s none better!!

Frankly, our experience of Tactile - and Callum in particular - has been nothing short of exceptional. They have consistently delivered, offering value and also bring new ideas to help us. They clearly care about their clients, and with us, have taken a long term approach. We view them as an integral part of our team rather than a supplier, and that’s a massive credit to them.

March 30, 2021
Unprompted review
Rated 5 out of 5 stars

Five stars!

Tactile Solutions are our one and only IT Provider, and deliver everything we need and more! They initially provided us with a website, a new logo design and brand image. Since then they have designed vehicle wraps, marketing materials for events and shows and taken on all our social media marketing. We're also using their Intranet system to communicate across our different offices and their CRM system has made managing our clients so much easier. They even produced a mobile app for us to record all our timesheets and produce instant wage spreadsheets for our accountants with the click of a button.

March 29, 2021
Unprompted review
Rated 5 out of 5 stars

Tactile Solutions-look no further!

Tactile Solutions has been building a CRM for us. Their customer service is fantastic. If we have little issues need resolving, there is always someone on the other end of the phone and issues are quickly resolved. Their TactilePay system has bought us into the 21st century as now customer have a more efficient way to pay for goods. They can even pay with Apple or Google pay! Highly recommended.

March 29, 2021
Unprompted review

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