Tad AI Reviews 8

Beware of this company. They'll charge you for nothing. I've laid out the facts below and nothing more. You, the reader of this review, are free to decide whether you want to do business with a company that charges 6% for 10 minutes of an annual subscription that was mistakenly active for about 30 seconds.

I'm a business owner myself, and this is shoddy business practices IMO. So now I'll just warn everyone I can across social media and review sites to use "that other service" that everyone knows is superior anyway, and allows trial periods before charging you.

Facts:
While signing up for what I believed to be a free trial account, I mistakenly subscribed for the entire year. The confusion arose from comparing multiple sites that offer AI music services, at least one of which was thematically similar to tad.ai. Within moments of realizing the error, I canceled the account and notifed custom service:

"April 28, 2026

Hello,

I mistakenly purchased a year-long subscription to the tad.ai site/service. This was unintentional, and about 10 minutes after I discovered what I did, I canceled the subscription. I thought I was signing up for a trial period, but I must have mixed up the window I intended to use. I did not use the site and would greatly appreciate your accommodating my request. After a trial, I will subscribe if the site meets my needs. If you require any further information, please let me know.

Thank you"

Instead of doing the right thing and honoring the full refund for service never provided, they responded that I'll still owe them a percentage. For what is unclear:

"suppor(at)tad.ai
Apr 28, 2026, 11:39 PM (2 days ago)
to me

Hi there,

We have received your refund request. However, there will be a 6% processing fee on this payment when we issue a full refund. Is it acceptable to you?

Or we can refund half of the payment, but you can still use it until the next cycle. Which solution do you prefer?

We look forward to hearing from you.

Best regards,

support(at)tad.ai"

In an era where "subscriptions" are the primary business model because number-crunchers realize they'll make millions more off forgotten accounts, lapsed trial periods, and easy-to-mistake sign-up flows that bait you into clicking the wrong things, these reviews are all consumers have in their defense.

Too bad I have to enter even ONE star for this loser, that is too many. I paid for a year thinking that it had some good options, but after creating a BASIC backing track, it wouldn't play! I tried the same process on Suno and Mureka for free and they worked fine. My fault was thinking the the Tad AI link was some sort of host to Suno. BAD mistake! I have requested a refund. Huge PITA.

After an impressive free trial I signed up to a monthly subscription.
After I created an account the text to speech function just would not work it kept reporting internal server errors. I emailed them and they requested a screen shot of the issue which I sent.
I have sent several other email since all of which have been ignored including the one where I requested a refund. Avoid!!!

Excellent customer service! They responded to my email quickly and handled my request right away with no issues.

Not worth the money....the music is horrible

says free but then requires u to subscribe & then after all of that wont even let u TRY the ai it instantly demmands payment

Songs were wonderfully produced with a catchy beat. Look forward to using this service a lot.

Customer service is wonderful. You cannot go wrong with this company.