TailoredCanvases Reviews 1,106

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, noting that the canvases are beautiful, well-made, and accurately depicted on the website. Many consumers are delighted with their purchases, finding them to be stunning works of art that enhance their homes. The ordering process is often described as easy, and the delivery service is frequently highlighted for its speed and reliability, with items arriving on time and well-packaged. Reviewers also commend the exceptional customer service for being prompt, helpful, and going above and beyond to resolve issues. However, some customers also noted issues with product quality, describing canvases as pixelated or not matching the advertised images. A few people experienced problems with damaged deliveries. There were also instances where customer service was criticized for being unhelpful, particularly regarding refund requests for unsatisfactory products, with some reviewers feeling that the company pushed for replacements or discounts instead of processing refunds.

What people talk about most

Product

Users describe positive interactions with the product. Many customers praise the beautiful artwork, vibrant... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the excellent quality of the canvases,... See more

Order

Consumers generally express satisfaction with the ordering process. Many reviewers highlight the ease of... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the quick and timely arrival... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the promptness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've purchased 2 prints now. The first arrived with no problems in a timely manner. The second appeared to have been damaged either while being created or packaged. I immediately contacted support for... See more

Company replied

Rated 5 out of 5 stars

This 48x24 Angelic Realm piece is absolutely stunning. It’s exactly as pictured. Beautiful soft warm colors make it so soothing.. Quick shipping reasonably priced and quick response time from customer... See more

Company replied

Rated 5 out of 5 stars

The overall experience in all phases was excellent!! We were looking for a fireplace mantle piece for the eating area just off the kitchen that encompasses thanking the Lord for the food that nourishe... See more

Company replied

Rated 5 out of 5 stars

I had such a wonderful experience with this company. From start to finish, the customer service was exceptional. Philip went above and beyond to help with my order, and it truly made a lasting imp... See more

Company replied


Company details

Written by the company

We started as a small Etsy shop with a big dream: to turn meaningful moments into beautiful, personalized canvas art. What began as a handful of custom designs quickly resonated with thousands. Over time, word spread—our handcrafted canvases weren’t just decorations; they were gifts that told stories. More than 60,000 sales and 20,000 glowing reviews later, we knew it was time to grow. That passion for creating art that celebrates life, love, and legacy led us to launch our own online store. Today, Tailored Canvases proudly delivers high-quality, custom-made prints that bring personality and warmth to every space. Whether it’s a farmhouse kitchen, a cozy cabin, or a lively backyard bar, we’re here to help you say, this is home. Beautifully made in sunny Florida and trusted by over 350,000 customers, each piece is crafted with care, creativity, and the belief that every home deserves art that feels personal.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
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1-star

Replied to 96% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Love our new outdoor patio & pool sign

Love our new outdoor patio & pool sign! Professional in correspondence, quality of work is great and we received our frame in timely manner.

April 10, 2026
Unprompted review
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Reply from TailoredCanvases

We are so happy to hear your new sign has found a home by the pool! There’s nothing we love more than helping our customers add that professional, personal touch to their favorite outdoor spaces. We’re thrilled that the quality and timing met your expectations. Wishing you many relaxing days on the patio!

Rated 5 out of 5 stars

Had to work with customer service…

Had to work with customer service several times they were always prompt and helpful. The picture itself looks much better in person. Will definitely order again.

April 21, 2026
Unprompted review
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Reply from TailoredCanvases

Thank you so much for the 5-star review! We truly enjoyed working with you to make sure everything was just right. It’s the best compliment we can receive when a customer says the art looks even better in person—there’s just a special magic to seeing those details on the wall! We are so glad we could help and we look forward to your next order!

Rated 5 out of 5 stars

I love the new canvas I ordered

I love the new canvas I ordered. The colors are amazing. It was easy to order and arrived quickly. They kept me posted on where they were in the process. This is my second purchase from them and I am sure there will be more.

April 24, 2026
Unprompted review
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Reply from TailoredCanvases

Welcome back! We are so happy to hear that your second purchase was a success and that the colors are exactly what you hoped for. There is no greater compliment than a returning customer, and we love knowing that our updates kept you at ease during the process. We can’t wait to see what you choose for your third piece!

Rated 5 out of 5 stars

GREAT COMPANY- EXCELLENT CUSTOMER…

GREAT COMPANY- EXCELLENT CUSTOMER SERVICE. I would like to share my experience so anyone that is considering ordering will know exactly was kind of service and experience they will get. When I placed my order I received a confirmation right away, then I received frequent updates as the item was processing, being prepared, shipped, through delivery. My canvas was well packaged and marked fragile but unfortunately that did not stop someone in the delivery process from stepping on it snd breaking the frames and stretched a option of the canvas. I sent pictures of the damage and in less than a day received a reply that simply apologized for what happened and let me know that they were working on a replacement. No questions, no hassle, no delay. If you are considering placing an order, have no fear, this is a great company that provides really good products and great customer service.

April 24, 2026
Unprompted review
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Reply from TailoredCanvases

Thank you for the incredible 5-star review!
We believe that excellent customer service is just as important as the quality of the art itself. We’ve worked hard to create a transparent tracking process and a seamless replacement policy for situations just like this. We are so happy we could get your replacement sorted quickly, and we truly appreciate you recommending us to others considering an order.
Thank you for the glowing 'Great Company' review and for trusting us with your home decor. Enjoy your beautiful new piece!

Rated 2 out of 5 stars

BUYER BEWARE

I ordered a canvas using the sizing guidelines on the website, however, when it arrived it is too small for my space. I contacted customer service and followed the instructions to request a refund so I could reorder the correct size.
After multi phone calls and emails, I was told that despite the policy on the website indicating a 90 day replacement window, I could not return the canvas. I was then told I could use a special code for a discount on a new purchase and when I tried to order the larger canvas, the code wasn’t valid. BUYER BEWARE! All of this has been relayed to “customer service”, but only silence from them at this point.

April 19, 2026
Unprompted review
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Reply from TailoredCanvases

We’re very sorry to hear about your experience, and we completely understand your frustration.

Thank you for taking the time to share these details with us. We sincerely apologize for the confusion regarding our replacement policy, as well as the issue you encountered with the discount code not working—that certainly shouldn’t have added to your inconvenience.

We’d really like the opportunity to make this right for you. Please allow us to personally look into your case, including the previous communications and the code that was provided. We’ll work with our team to find a proper resolution for your situation.

Kindly reply with your order number, and we will prioritize your case right away. You can expect an update from us within 24 hours.

Thank you for your patience, and again, we truly apologize for the experience.

Rated 5 out of 5 stars

TC is OUTSTANDING

TC is OUTSTANDING. Love their product quality. Just what I wanted. Customer service and support is fantastic. Very responsive and helpful. Would recommend TC to everyone, unconditionally..

April 18, 2026
Unprompted review
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Reply from TailoredCanvases

We are absolutely blushing! Thank you so much for the 'OUTSTANDING' review and for your unconditional recommendation. It means the world to our team to know that both our product quality and our support hit the mark for you. We strive to provide exactly what our customers envision, and we’re so happy we could do that for you. Thank you for being such a fantastic part of the Tailored Canvases family!

Rated 5 out of 5 stars

Beautiful …

The canvas arrived earlier than expected and was in perfect condition. It looks exactly like the picture that was shone. We love it!

April 8, 2026
Unprompted review
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Reply from TailoredCanvases

Thank you for the lovely feedback! At Tailored Canvases, we strive for 'perfect' with every order—from the accuracy of the image on our website to the speed of our shipping. It’s wonderful to know we hit the mark for you. We truly appreciate your support and hope you enjoy your new artwork for years to come!

Rated 5 out of 5 stars

The Perfect Picture

I received my order on the day it was promised. It was packaged well so as not to get damaged in shipping. I immediately took it out of the box and hung it on the wall over my sofa. It looks beautiful. The picture of it on line did not do it justice. This picture is beautiful. It adds a calming affect to the whole room.

April 19, 2026
Unprompted review
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Reply from TailoredCanvases

We are so happy to hear that your new art has brought a 'calming effect' to your room! It’s the best compliment we can receive when a customer says the piece looks even better in person than it does online. We’re thrilled it found its perfect home over your sofa, and we’re glad our packaging kept it safe on its way to you. Thank you for choosing Tailored Canvases!

Rated 5 out of 5 stars

Quickly rectified the problem

We made a good sized order of wall art. 2 items ended up with the wrong color frames, but when I told them about the mistake they quickly sent out new items with the right color frames and told me to keep the wrong ones. Very happy with them.

April 8, 2026
Unprompted review
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Reply from TailoredCanvases

We are so happy to hear that you are pleased with the final result! For a large order, we know how important every detail is, and we apologize for the initial error with the frame colors. Our team is committed to fast resolutions, so we’re glad the replacements arrived quickly. Thank you for choosing Tailored Canvases for your home decor project!

Rated 5 out of 5 stars

Kudos, to the quality of their products and the services they render

two important reasons why I gave a 5star is the time of delivery was punctual and did not have delays nor alibis. second, my canvas was packed nicely , no damage whatsoever. Quality of the item and the services are excellent.

April 21, 2026
Unprompted review
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Reply from TailoredCanvases

Thank you so much for the 'Kudos' and the 5-star review! We take great pride in being punctual and transparent with our customers—we believe your art should arrive exactly when promised, with no excuses. We are also thrilled to hear that our packaging kept your canvas safe and sound during its journey. Thank you for recognizing both our products and our service!

Rated 5 out of 5 stars

Ordered a large 20x60 Canvas

Ordered a large 20x60 Canvas. Looks great and well made. The framing is much better than similar products I have purchased in the past. Highly recommended!

April 15, 2026
Unprompted review
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Reply from TailoredCanvases

Thank you so much for the 5-star review! We take immense pride in our framing and construction, so hearing that it stands out compared to others you’ve owned truly makes our day. That 20x60 size is such a stunning statement piece, and we’re thrilled it met your expectations. Thank you for the high recommendation!

Rated 5 out of 5 stars

Love What Tailored Canvases Has Done for Our Home!

Have purchased several canvases from Tailored Canvases and have been very pleased with each one.

April 16, 2026
Unprompted review
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Reply from TailoredCanvases

There is no greater compliment than a returning customer! We are so honored to have multiple Tailored Canvases pieces featured in your home. Thank you for your continued trust in our work and for sharing your experience. We look forward to helping you find your next favorite piece whenever you're ready to add to your collection!

Rated 5 out of 5 stars

Angel tree

Absolutely beautiful art! High quality.
Can't wait to get it hung up.

April 9, 2026
Unprompted review
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Reply from TailoredCanvases

We are so happy you love your new 'Angel Tree' canvas! It really is a special piece, and we’re thrilled that the quality met your expectations. We’d love to see it once it’s found its perfect spot on your wall! Thank you for the wonderful review and for choosing Tailored Canvases.

Rated 5 out of 5 stars

Great support and fantastic follow up…

Great support and fantastic follow up on my recent purchase
My artwork arrived damaged by the shipping co
I reached out and was quickly sent a beautiful replacement

April 4, 2026
Unprompted review
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Reply from TailoredCanvases

We are so glad we could get that replacement to you quickly! While we can’t always control how the shipping companies handle the boxes, we can certainly control how we take care of our customers. Knowing you now have a beautiful, perfect piece on your wall makes our day. Thank you for the 'fantastic' feedback and for your patience!

Rated 5 out of 5 stars

Wonderful website full of beautiful…

Wonderful website full of beautiful choices...absolutely adore my " Give it to God & Go to Sleep" canvas. It' simple beauty adds the right cozy feel to our bedroom and reminds us of what is important before we rest. Great delivery time but was a tiny bit concerned about a hole at the bottom of box, but thankfully it so well packed it did not impact my canvas! Keep up the good work! Would definitely order again !

April 11, 2026
Unprompted review
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Reply from TailoredCanvases

We are so touched to hear how much your 'Give it to God & Go to Sleep' canvas means to you! Creating that sense of peace and coziness in the bedroom is exactly what we hope our art achieves. We are also so relieved to hear that our heavy-duty packaging did its job! We know how stressful a bumped box can be, so we’re glad your piece arrived safe and sound. Thank you for your trust and for the wonderful reminder to focus on what matters!

Rated 5 out of 5 stars

The shipping was quick

The shipping was quick, and the products are of great quality for my needs.

April 15, 2026
Unprompted review
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Reply from TailoredCanvases

Thank you so much for the 5-star review! We’re thrilled to hear that your order arrived quickly and that the quality is exactly what you were looking for. We love being a part of your decorating journey and appreciate you choosing Tailored Canvases!

Rated 5 out of 5 stars

Exceedingly abundantly

I love, love my canvas. It is exactly as pictured.

April 14, 2026
Unprompted review
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Reply from TailoredCanvases

Love, love, love hearing this! Thank you for the wonderful feedback. We’re so glad your canvas arrived exactly as pictured and that it brought such a positive spark to your home. Enjoy your beautiful new view!

Rated 5 out of 5 stars

I was well pleased with my canvas…

I was well pleased with my canvas inspirational piece. We're having a celebration next month and I can't wait to show it off.

April 1, 2026
Unprompted review
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Reply from TailoredCanvases

We are so happy to hear you're pleased with your new inspirational piece! There is no better feeling than having everything ready for a big event, and we are honored that our art will be part of your celebration next month. We hope it sparks some wonderful conversations with your guests. Thank you for choosing Tailored Canvases!

Rated 5 out of 5 stars

The website was very easy to use.

The website was very easy to use.
I love all of the art. I remodeled my bedroom and picked the heart full of roses. I did my room in blush and beige and white so this picture above my bed just was the finishing touch.
I also ordered the white flower with navy blue background to put in my Living room above my TV. I have already received many compliments on both pictures.
Shipping was shorter than I expected and both pictures were packed so well. I'm sure I will be purchasing other pictures from your website.

April 18, 2026
Unprompted review
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Reply from TailoredCanvases

Your bedroom sounds absolutely dreamy! There’s nothing we love more than hearing that our art provided the 'finishing touch' to a remodel. The 'Heart Full of Roses' is such a romantic choice for a blush and beige palette. We are so glad to hear the living room piece is already a conversation starter, too! Thank you for the kind words about our website and shipping—we can't wait to help you find your next piece!

Rated 5 out of 5 stars

Spectacular product

Spectacular product. Amazing service. Will be my go to place for Home and Office Decor moving forward!

April 8, 2026
Unprompted review
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Reply from TailoredCanvases

We are so honored to become your 'go-to' for decor! Knowing that our art will be featured in both your home and office is the highest compliment we could receive. We’re thrilled that you enjoyed the service as much as the product. Thank you for choosing Tailored Canvases—we can't wait to help you style your next space!

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