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Tailseller 

This company’s rating is unavailable due to a breach of our guidelines.

Pet Supply Store
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See what reviewers are saying

Rated 3 out of 5 stars

I was a victim of a scam. Complete a survey and get. A discounted iPhone. After submitting payment I had two charges for a company unknown. After reaching out of was told they are not affiliated if su... See more

Rated 3 out of 5 stars

Multiple charges and unknowingly really subscribing to anything. I was just trying to follow a link from fb and get a cool mystery box for $10. But from help by the customer service team, they have... See more

Rated 4 out of 5 stars

I was very confused when a link I clicked sent me to this website. And I thought was purchasing something from another site. Then started getting charged weekly and had to research to figure out why.... See more

Company details

  1. Pet Supply Store
  2. Pet Store

Contact info

Breach of guidelines

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Watch out

Watch out - this seems like a scam especially since they will not refund the charge they made to my credit card - 29.95 charged by tailsellers.com and noted as a RECURRING charge. I'm especially suspicious since the charge was for a "membership" and not a product and they won't refund me. Since I had never heard of this company, I chatted with tailsellers.com and told that the charge was not refundable but that they would cancel my membership and that I could apply the $29.95 to any purchase on their website which would give me an 80% discount. They have to be crazy to think I would would do any business with them now. They sent me an email stating they had cancelled my membership. I'll be watching.

January 7, 2026
Unprompted review
Rated 1 out of 5 stars

I tried to cancel a membership for a…

I tried to cancel a membership for a the site due to it wasn't the site I thought I was paying for. I have no ideal they came into play. I was sent a email from them stating that if I would leave a review you that I would receive my funds back ,but all I got was $20.52 of credit and the $16. was not credited

January 5, 2026
Unprompted review
Rated 3 out of 5 stars

Frustrated but satisfied

The escalation team did finally get to the point and refunded my money after a Facebook situation they do have lots of cool DOG products I personally don't have a dog I have a big fat cat if the company expanded to all animals I would consider purchasing products but they're payment process needs work thanks for clearing up my issues

January 5, 2026
Unprompted review
Rated 1 out of 5 stars

I have no idea what tailseller.com is

I have no idea what tailseller.com is - I did not sign up for this. I don't have an animal. I did not set up this account. I requested a refund and they want me to do a review. Then they took out another payment. I am going to my bank tomorrow to file a fraud claim against this company and contacting the Better Business Bureau.

December 23, 2025
Unprompted review
Rated 3 out of 5 stars

Did not realize I was signing up for…

Did not realize I was signing up for this and after it showed my subscription as cancelled my card was still charged. They did respond and say it will be refunded and I will adjust my review at that time.

January 2, 2026
Unprompted review
Rated 1 out of 5 stars

Scammed

Scammed, but promised a refund if I write this review.

January 3, 2026
Unprompted review

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