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See what reviewers are saying

Rated 1 out of 5 stars

Buy 1 get 1 free!! $95 for two (1 is free remember) flimsy small pointless pieces of material. A company that implies Australia ships from China!!! Scam. I was scammed. I got a Large for my cavoodle a... See more

Rated 1 out of 5 stars

AussieTailz dog cooling mat🤔 I bought 2 for the price of one $79. They arrived today, just 2 pieces of flimsy material, no gel or cooling agent inside...they have no coolness at all. I feel I've been... See more

Rated 5 out of 5 stars

My girlfriend put me onto Tailz as she researched Australian made and Biodegradable, so I thought I would try. Wonderful product, doesn't fall apart easily, really well made, and very reasonable... See more

Company replied

Company details

  1. Pet Supply Store

Information provided by various external sources

Tailz Premium plastic-free dog poo bags are Australian Certified Compostable and are designed to disappear in months! Make a difference today.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

187 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Website is easy to read and delivery…

Website is easy to read and delivery was fast.

February 3, 2021
Tailz logo

Reply from Tailz

Hi Jacqueline, great to hear the process and delivery all went smooth for you and hopefully you bags are doing the trick! Thank you for your feedback its valued at lot. kind regards Steve founder

Rated 5 out of 5 stars

Good eco-friendly bags

Nice bags. The opening is a little smaller than what I’m used to so not great for picking up larger poos, or putting other poo bags into (so I’m just carrying the one bag instead of several), but overall I’m happy. They break down quickly.

February 1, 2021
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Reply from Tailz

Hi Lorelle, thank you for your feedback on our bags its really appreciated. Yes agree our bags are designed actually more like a glove so are longer than wide, but surprisingly still have the capacity/volume to collect those big 'nuggets' so some Irish Wolfhound owners have told us. But feel free to contact support@tailz.com.au if there is something we can help out with. Thank you for your support and for choosing our sustainable alternative to single-use plastic bags. kind regards Steve

Rated 5 out of 5 stars

Great bags

Great bags, quick service. Love the little pouch to keep bags in 👍

January 19, 2021
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Reply from Tailz

Hi Sharon, thanks so much for your support, purchase and review..Great to have you and your pooch onboard the Tailz family! kind regards steve and the tiny Tailz Team 🙏 🐶 🌱🌏

Rated 4 out of 5 stars

Excellent product

January 16, 2021
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Reply from Tailz

Hi David, great to hear your happy with your Tailz handle bags and thanks so much for the review! cheers Steve

Rated 4 out of 5 stars

I am impressed with the speed of…

I am impressed with the speed of delivery, but as I haven’t used the bags yet I cannot say more!

January 14, 2021
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Reply from Tailz

Hi Jean, thank you for your review and great they arrived promptly.
We look forward to you trying out our handled bags. If they meet to your satisfaction and are worth that extra star rating that would be really appreciated by visiting Trustpilot again and making the change. If however your not happy, we would also appreciate you contacting support@tailz.com.au and letting us know how we can improve..kind regards Steve (founder)

Rated 5 out of 5 stars

Proud of what we can offer

Great product and something that our Fundraising group feels proud to promote. Love the feel of these bags!

January 13, 2021
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Reply from Tailz

Hi Vicki, thank you for your support and review. We love your work with I Want A Greyhound (IWaG) Inc. ( iwag.com.au) and hope our fund raiser the Rescue Raiser Pack can help cover some of the costs along the way. Kind regards Steve (founder)

Rated 5 out of 5 stars

Great product

Great product. Excellent packaging, communication and fast delivery. Would highly recommended!

January 12, 2021
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Reply from Tailz

Hi! thank you for your great review, its really appreciated kind regards Steve

Rated 5 out of 5 stars

Fast delivery & great product

Fast delivery & great product
Thank you

January 7, 2021
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Reply from Tailz

Hi Erika, thank you for your kind review and a very happy your happy with everything. Your support is super appreciated and making a difference. king regards Steve (founder)

Rated 5 out of 5 stars

Apart from a small hickup with…

Apart from a small hickup with shipping, everything was as I expected.
Steve was always communicating with the status of delivery.
Regards Phillip

January 6, 2021
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Reply from Tailz

Hi Phillip, thank you for being so patience with the 'hiccup' and so glad the courier resolved it quickly. Really appreciate your support. kind regards Steve

Rated 5 out of 5 stars

Tailz Kitty Litter Bags

I have 3 indoor cats, who between them use 2 top opening litter trays (less mess) and 1 normal litter tray (for my old arthritic boy) & I plan on getting 1 more top opening litter tray.
I use San-I-pet clumping cat litter 10kg bags (Aussie made) from ALDI. It’s 100% natural Bentonite. It keeps the smell down but is heavy when wet. So I wanted something that was also strong.
My cats are Ming, a 20+\- yo long haired Siamese. Kimani. A 2 yo Australian Mist and Cheetah, a 1 yo Cheetoh
Before I came across Tailz Kitty Litter Bags I’d been using the smallest garbage bags I could find and left over fruit bags from the grocery shop. I couldn’t find anything comparable to Tailz Kitty Litter bags in any of the pet shops I visited. Tailz are great in the way of size, the handles come in handy and I love that they are biodegradable, which is important to me.
I am very happy with is product and will continue to buy them. I think the bags are good value for money. I found the company to be reliable with prompt service in getting in contact with me in regards to any concerns I had and prompt delivery of Tailz Kitty Litter bags

December 27, 2020
Unprompted review
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Reply from Tailz

Hi Teresa, thank you so much for the detailed feedback and intro into your 3 furry friends. That level of detail helps us a lot in improving our products and services even more. Great to hear that your happy with our sustainable alternative bags opposed to the fruit bags. Using one less plastic bag at a time is the mission! much appreciated and Happy 2021! Steve and the Tailz team.🎉💃🏻🙏🌱🌏😸

Rated 5 out of 5 stars

The package came on time.

December 14, 2020
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Reply from Tailz

Hi Danielle, great to hear and thank you for your time to write the review. Wishing you a happy festive season. Steve & the Tailz team

Rated 5 out of 5 stars

Good Quality

These bags are great and last without falling apart like some other biodegradable ones I have bought online. Delivery is fast.

December 14, 2020
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Reply from Tailz

Hi Angela, great to hear your delivery was fast and your loving our compostable bags. Have a wonderful festive season! Steve & the Tailz team

Rated 5 out of 5 stars
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Reply from Tailz

Hi Clive, thank you for taking the time to give us feedback. Yes those long handles are a favourite for many! Merry Christmas and thank you for your support..Steve and the Tailz team.

Rated 5 out of 5 stars

Delivery was prompt

Delivery was prompt. The product is great and easy to use.

December 9, 2020
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Reply from Tailz

Hey Wendy, thanks a million for your review. Great to hear your happy. much appreciated, Merry Christmas, Steve and the Tailz team.

Rated 5 out of 5 stars

Great product

Great product, easy ordering and speedy delivery!
Thank you

December 8, 2020
Tailz logo

Reply from Tailz

Hi Lindsey, thank you for your feedback and great to know you happy with everything. We really appreciate your support and choosing our certified compostable, handed bags over the single use plastic options.. Thank you for making a difference. Happy Festive season! from Steve & the Tailz team

Rated 5 out of 5 stars

A fabulous product

A fabulous product! I ordered 240 bags initially, on the basis of their low environmental impact (and good reviews). I've been very happy with the quality; no tearing, easy to open, good handles, and oddly, I like the feel of the bags (some brands have a weird texture that leaves a residue on your hands).
I also have to say that I love the bag holder. Today I took delivery of a second bag holder (to tether on our other lead).
The discount voucher was gifted to a friend who has a new puppy and they have also ordered from Tailz.
Get on-board people! Support sustainability and quality.

December 8, 2020
Unprompted review
Tailz logo

Reply from Tailz

Hi Peta, thank you so much for your review Peta! Feedback and support like yours drives us and makes our tailz wag, BIG time! Yes people say our bags feel kind of silky unlike the plastic ones. Have a wonderful Christmas & festive season..🎉🐶🌏 🙏 from Steve and the rather small Aussie Tailz team!

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