Buy 1 get 1 free!! $95 for two (1 is free remember) flimsy small pointless pieces of material. A company that implies Australia ships from China!!! Scam. I was scammed. I got a Large for my cavoodle a... See more
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AussieTailz dog cooling mat🤔 I bought 2 for the price of one $79. They arrived today, just 2 pieces of flimsy material, no gel or cooling agent inside...they have no coolness at all. I feel I've been... See more
My girlfriend put me onto Tailz as she researched Australian made and Biodegradable, so I thought I would try. Wonderful product, doesn't fall apart easily, really well made, and very reasonable... See more
Company replied
Order paid but item not delivered.
Company details
Information provided by various external sources
Tailz Premium plastic-free dog poo bags are Australian Certified Compostable and are designed to disappear in months! Make a difference today.
Contact info
Perth, Australia
- support@tailz.com.au
- tailz.com.au
1.5
Bad
187 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Tailz
Hi Jon, really appreciate your review, cheers Steve 😁💩🌱
Their products are amazing
May 25, 2020
Unprompted review
Reply from Tailz
Hi Olivia, thanks a mil for your kind words. kind regards Steve
Super fast shipping and receipt of my…
Super fast shipping and receipt of my tailz products. Very happy and thrilled to be able to be environmentally friendly when disposing of my dogs waste. I will definately be a repeat customer!
May 25, 2020
Unprompted review
Reply from Tailz
Hi Melissa, thanks so much for your review. We are also thrilled for your support and that we'll see you back again 🐶🙏😁🌱 cheers steve
Very happy with the product
Very happy with the product, but would like to be able to order more than 1 bag carrier, or receive more than 1 in large order.
May 20, 2020
Unprompted review
Reply from Tailz
Hi Kylie, I appreciate your feedback and will take that on board to provide more choices. thank you again for your support. cheers Steve
Reply from Tailz
Hi Robert, thank you for your review and great to see your happy with the service & product. Kind regards Steve
Love the product and the dispensing…
Love the product and the dispensing bag! Excellent service
May 15, 2020
Unprompted review
Reply from Tailz
Hi Lisa, great to hear your happy with everything but don't hesitate to reach out to support@tailz.com.au if you have any queries. Happy Sunday! cheers Steve
Great product and speedy delivery
May 15, 2020
Unprompted review
Reply from Tailz
Hi Amelia, thank you for your review and support it's really appreciated. kind regards Steve
Very professional company and…
Very professional company and Absolutely amazing poop bags! High quality and fast shipping, very happy and will be ordering again.
May 8, 2020
Unprompted review
Reply from Tailz
Hi Coco, really appreciate your feedback and dig that you dig our bags! We're not perfect, but we are striving daily on the sustainability and customer satisfaction fronts to deliver even better. Have a great Mothers day!
Having handles on the bags works well,
May 4, 2020
Unprompted review
Reply from Tailz
Hi Peter, great you like the Handy Handles. Thank you for your support and care for the environment. kind regards Steve
Great bags!
Great bags! We started with a small pack to test them out when we first got our puppy and they were excellent, so Tailz are now our go-to bags! The handles are a good feature and they’re also easier to open than other bags we’ve tried (especially helpful when puppy is pulling on the leash). Also love that they’re better for the environment. Just one tip - order in advance, as shipping can take a while.
April 25, 2020
Unprompted review
Reply from Tailz
Hi Samantha, thank you for sharing your feedback and love that they are your 'go to bags'! Yes good advice about the shipping in advance. We are currently shipping from WA, together with the bushfires & the Virus the delivery services seem to be struggling a bit. We are however trying to improve the delivery times as best we can. Thank you for your patience, understanding and support! Steve
Prompt service & the product is perfect
April 20, 2020
Unprompted review
Reply from Tailz
Hi Lea-anne, appreciate your feedback and we're very chuffed your chuffed about the product. But we'll keep trying harder..cheers Steve
Excellent service.
April 19, 2020
Unprompted review
Reply from Tailz
Thank you Peter for your feedback! cheers Steve
Bags are big and I can pick up a number…
Bags are big and I can pick up a number of poo. Received the order quickly even under the virus crisis.
April 19, 2020
Unprompted review
Reply from Tailz
Hi Patricia, thank you for your feedback and great to hear they're are big enough for your doggo needs 🐶😃. Happy Walks! Steve
Great coat.
Fast delivery. Coat fits my whippet perfectly. She is now enjoying her walks on these cooler days.
April 11, 2020
Unprompted review
Ordered on a Friday arrived on Sunday.
Ordered on a Friday arrived on Sunday.
Said it was packed in a sterile fashion which as a theatre nurse made me laugh. We should leave ‘sterility’ to the experts but hopefully it was done in a hygienic manner.
Given a little roll to lots of friends and encouraged them to buy their own and not use bags which are supplied by councils - how many hands touch those communal bag dispensers! And unless I can dispose in a bin where I don’t have to touch anything or open a lid I bring LuLu’s poo home to my own bin.
Because of my nursing background I see germs everywhere. Try to avoid touching anything out there when walking your dogs, avoid letting others pet your dogs... and yes provide your own poo bags.
April 11, 2020
Unprompted review
Reply from Tailz
Hi Mary, thank you for your great feedback and rating. Yes at Tailz we take our hygiene seriously also with our products that we are dispatching. I’m sure it’s not hospital grade, but we are very cautious. Thank you and your colleagues for the great work on the front line during this tough time. Happy Easter. Steve and the Tailz Team
Ordered these bags because they were…
Ordered these bags because they were environmentally friendly and strong !
April 10, 2020
Unprompted review
Reply from Tailz
Hi Katrina, thank you for your support, feedback & rating. Have a great long weekend. Steve and the Tailz team
Arrived quickly
Arrived quickly. High quality compostable bags and the little bag there in is great.
April 10, 2020
Unprompted review
Reply from Tailz
Hi Lana, thank you for sharing your thought aloud on Trustpilot. That really helps spread the mission faster..have a great Easter with a dose of extra dog walks and licks🐶!
Prompt Delivery
My order arrived very promptly, I was surprised, excellent!!
Good to be using a product that is environmentally friendly.
Many thanks.
April 9, 2020
Unprompted review
Reply from Tailz
Hi L. Bradley, Fantastic to hear you were pleasantly surprised and thank you for your support. kind regards Steve
Simple ordering process
Simple ordering process. Delivery took a few days (as expected) but all good. Happynto buy again. Good product.
April 9, 2020
Unprompted review
Reply from Tailz
Hi Paul, thank you for feedback and yes we are working on getting everyones order to them faster..we've heard the delivery services are stretched more than usual at the moment, so thank you for your understanding and support! cheers Steve
very good service and prompt delivery
April 9, 2020
Unprompted review
Reply from Tailz
Hi Maureen, great to hear your feedback much appreciated. Happy Easter, Steve
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