TakeCars Reviews 257

I ordered a Toyota Yaris, but a larger Citroen C4 car was delivered to me for the same price. Picking up and returning the vehicle took place quickly and without problems. The car was older, but technically it was fine. The approach and professionalism of the rental company was great, highly recommend their services. Maros

Everything went good, the car was so new and clean and it was easy to drive and the guys who delivered it to me were flexible with the time so it was all nice😄

Booked car 2 times through the website, first in Montenegro - everything went smoothly that's why I used the website to rent in Cyprus - this time there was no contact with the company who was supposed to let us the car, even tho deposit was paid. 2 days before travel someone chatted me saying they're a Manager and that the car is broken, they can refund the money. Eventually, I didn't agre and they found someone else for the same costs & conditions. But my deposit (30€) that I paid the 1st company hasn't been cashed back since January although there were promises it would be. So-called manager doesn't reply back, no contact through email, WhatsApp, Viber etc. SHAME!

Made a booking at 10am, waited all day for confirmation and had to ring/message and WhatsApp. Finally at 7pm after doing all the chasing we got an email saying there were no cars. Unless you're happy to wait 9 hours to be told there are no cars I would highly recommend not using them.

I was very pleased with the car rental. What I received was not a Toyota Yaris, but a Skoda Fabia. The car was functional, well-kept, and sufficiently equipped with parking sensors. We chose the version with an automatic transmission and I recommend it. We visited Durmitor without any problems. Very good contact with the rental company. Generally, I recommend it.

In the end, we received a citroen c4. Pickup and return without a problem. Green card to enter Albania was also provided according to the contract. This is the second time I took a car from the guys and I am satisfied. I recommend

Hello! Everything was good, car was great, service and communication was good as well. Thank you so much!

"Excellent rental experience. Friendly service, clean and reliable vehicles, and hassle-free process. Highly recommend!"

Excellent service and the car was very good. Good price for the quality.

Hello! We rented a car through LocalCarHires for our roadtrip in Albania and had no problem with the car, actually we were very satisfied. We got in touch with the local company before arriving to Albania and agreed on everything. The employees of the company were helpful and ready to help us, adjust to our requests. They even brought the car to a slightly different place (20 min drive). The car was in the end Kia Stonic (the same group as Hyundai i20) but they informed me about the change in due course and it was a new car, automat as in the contract and was ideal for the roads there. I highly recommend the company and you, LocalCarHires, as well cause we wouldn’t find that company without you. They speak English, plus even told us how it works on their roads and gave us tips what to visit in Albania :)

We rented a car through localcarhires in Georgia. Car was not maintained properly and after six days broke down. We got zero help from localcarhires so they will NOT help you in a bad situation. This is how they responded after telling them rental company is starting to act hostile: "I was informed that a representative of the rental company is already contacting you.
Everything related to the technical condition of the car, you need to decide directly with the rental company.
Stay in touch with the representatives of the rental company and follow their instructions."

Below is the story that took place with the car. Local company was called Irakli's car rental:

We were a bit worried about the car being driven 350000km and some maintenance lights were on. After six days the car broke. Water cooler tank hose got disconnected from the engine and we got zero help from Irakli or localcarhires. Luckily a local guy made the car move again, but after a while this happened again. This is where the show began and Irakli started his act to rip off our money. It should be stated that we were told (and had written contracts) that the car was fully insured.

He lied at every point possible starting with localcarhires. He told them that we drove somewhere forbidden thus broke the car. They bought this with no hesitation without caring about our navigation data.

He lied about car evacuator that we had lost his car. We paid for evacuation and he got his car, but he made us believe the car was lost.

We arranged a meet around midnight 7 hours before our flight back. He took us to deadend alley with his friend and started threatening us to pay for his car engine.

Should be said here that he promised to take care of everything if we pay for the evacuator. In common sense this evacuator should have been paid by Irakli because the problem was clearly because of poor maintenance.

We were forced to promise to go to atm and pay him 500usd. At the atm he locked our luggage into trunk. We called police. After the police came we got the confirmation Irakli got his car but had lied us about it. We have no idea about the conversation that happened between him and the police, but we ended up paying this 500 just to get to our flight. This car dealer is a fraud and should never be trusted in any kind of business!

EDIT
You can start by publishing my review on your site for Irakli. Other people need to know there is a risk of being scammed. Take responsibility.

This is our complaint about our experience with localcarhires.com:

We have rented a car with one of your providers in Albanien. The car we have rented has had so many problems in the short amount of time.

First, the warning signal in the display panel for airbag-failure has been on for almost a week. Our provider finally send a mechanic yesterday who concluded that there was a problem, but he could not solve it. They said we had to return the car back to Tirana, but we were in Gjirokaster which is three hours away. They have continued to ignore our request for getting a replacement car.

Today, when we got to our car in the morning the tire was punctured. When we asked your provider when they were able to come and help us change they started writing very angrily that we could just fix it ourselves.

When the mechanic got here, he had not brought a new spare tire, to replace the old one. Therefore, I needed to go to a tire shop to buy a new tire since the mechanic said that the tire was too old and worn out to be fixed.

We were supposed to go to Kanionet e Osumit today but now we have spend since morning, trying to fix this problem. Therefore we do not have the time now to go, which we are very sad to miss out on.

We are very unsatisfied with the car:
- the airbags are not working
- the tires are so worn out that it punctured

And the service:
- angry and rude language and service
- we can’t get a replacement car even though the airbags are not working
- the mechanic didn’t bring a spare tire so I had to go myself to get a new.

My wife and I rented a car during the holiday period from 06/20 to 06/30/2023. Everything went great. Acceptance and return of the car took place at the airport, on time and at the price agreed at the airport. The car itself also has a description. I can recommend your company as reliable and worthy of the attention of motorists and travelers. I will definitely use this company and their service again if possible. Thank you!

Brilliant service the car was very good. No problems at all. Would definitely recommend

Best service in Montenegro, very comfortable usability! My recommendation for every one!

Everything was good, great communication with the car owner - Goran. Met us in the airport with the car ready. Also helped us with additional insurance in order to drive to nearby countries. Highly recommended

I have rented 3 cars from 3 different countries from localcarhires never had a problem. Fair prices, good platform.

Good service. Nice car. We had enjoy our trip in Azerbaijan 🇦🇿

The car I have rented was Renault Taliant. It was a good car and no problem at all for the whole trip around Türkiye. I have used this car for 10 days and vendor I have rented the car from was also very helpful and easy to communicate with. It was a big part to make my holiday perfect!! If you plan your trip there and need a car, look for Mustafa!!!

Everything went perfectly! I will advise my friends!