takuyawatches.com Reviews 

319
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the watches, often finding them to be in even better condition than described, sometimes appearing brand new. The staff are frequently highlighted for their professionalism, responsiveness, and helpfulness, ensuring smooth and easy transactions for buyers. People appreciate the clear communication and trustworthy service provided throughout the purchasing process. Reviewers frequently highlight the efficient and secure delivery service, with many receiving their purchases quickly, often overnight, and well-packaged. The overall experience is consistently described as excellent, with customers expressing high satisfaction and a strong desire to make future purchases due to the reliable products and outstanding service.

What people talk about most

Product

Clients share positive opinions on product, consistently reporting that items arrive exactly as described and... See more

Delivery service

Customers consistently report positive experiences with delivery service, highlighting exceptionally fast... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, responsiveness,... See more

Quality

People report positive experiences with quality, consistently noting that items arrive exactly as described,... See more

Service

Users describe positive interactions with service, consistently reporting first-class, professional, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I just purchased an Omega moonshine gold panda moonwatch from Thanh at Takuya and couldn’t be happier. This was my first watch purchase that wasn’t at an AD or on Chrono24 and I was a little apprehens... See more

Rated 5 out of 5 stars

First time luxury watch sales experience. I cannot recommend Thanh enough, the entire process was smooth and stress free. FedEx messed up and did not deliver as promised, but Thanh quickly resolved it... See more

Rated 5 out of 5 stars

Made a purchase last weekend for a Black GMT Stainless. Thanh Takuya was absolutely professional and provided a quick and easy transaction. And the GMT is absolutely perfect and joins my 21657... See more

Rated 5 out of 5 stars

Extremely quick, easy and professional transaction. Thanh was incredibly responsive and we were able to complete the transaction -- which involved me shipping a watch to him and him shipping a watch... See more


Company details

  1. Jewelry Store

Written by the company

Your #1 source for authentic luxury watches.One of the most trusted online watch dealers with very competitive pricing.


Contact info

5.0

Excellent

TrustScore 5 out of 5

319 reviews

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No recent history of asking for reviews

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5.0

All reviews

(319)

57 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thanh delivers again

Thanh delivers again! After itching my first scratch no more than a few weeks ago, I had an itch for one more timepiece. The piece of mind wiring someone 50k+ and knowing no matter what itll be 100% as described and at your doorstep in 24 hours is not something to take lightly. Thank you Thanh for your service

November 23, 2024
Unprompted review
Rated 5 out of 5 stars

Everything I had hoped for!

I purchased a VC Overseas 4520V from Thanh, it’s a beautiful watch and was in excellent condition. I feel that the price was fair and he was very responsive. The packaging for the watch outstanding and the delivery prompt. Thx Thanh

November 21, 2024
Unprompted review
Rated 5 out of 5 stars

Thanh was extremely professional and…

Thanh was extremely professional and responsive in my deal with him. Worked with me to agree upon a fair price and had the watch shipped out promptly. When I picked up the watch the following morning, it was exactly as described and the packaging was far and away the most secure, protected packaging I’ve ever dealt with in a watch transaction. I wouldn’t hesitate to recommend him and am looking forward to doing business with him in the future.

November 19, 2024
Unprompted review
Rated 5 out of 5 stars

After reading hundreds of comments

After reading hundreds of comments, reviews, and recommendations about Takuya Watches, I decided to reach out to Thanh for a piece that I was interested in. He was extremely prompt and informative with his responses. After Thanh received my payment, he shipped the piece with next business day and fully insured. I ended up getting the piece authenticated from a local watch dealer and it's a 100% authentic piece. I look forward to working with Thanh again when I decide to purchase another piece.

November 13, 2024
Unprompted review
Rated 5 out of 5 stars

Great Experirence!

Had a great experience with Thanh. Very fast responses to all inquiries. Fast shipping. Watch was packed well and in better condition than advertised. Will be my go to for watches going forward!

August 30, 2024
Unprompted review
Rated 5 out of 5 stars

Extremely pleased customer

I have been an avid viewer of the site for over a year. I finally decided to pull the trigger and buy the Rolex Deep Sea James Cameron Edition. I wanted a specific model year and I waited, sometimes too long. Not today. The service was amazing, and the knowledge possessed by the seller was second to none. Less than 24 hours later I am in possession of an amazing time piece. I highly recommend this site. Don’t wait, call and talk to them. You will not be disappointed.

November 7, 2024
Unprompted review
Rated 5 out of 5 stars

Easy to deal with

Easy to deal with, super fast response via email and WhatsApp. Good prices. Definitely will recommend Takuya Watches to my family/friends. I for sure will buy from Thanh again.

November 1, 2024
Unprompted review
Rated 5 out of 5 stars

TakuyaWatches does it again

This is my 5th purchase with TakuyaWatches in the span of 11 years. As always, the transaction was flawless at all levels - fast communication, great pricing, amazing and secure packaging. Please don't hesitate to purchase from TakuyaWatches - he's a veteran trusted seller and will not disappoint!

November 4, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing and trust worthy professional watch dealer

Just bought an Audemars Piguet Royal Oak 1545ST from Takuya, Takuya made the transaction very easy and smooth. Thanh answered all of my questions super quickly and provided an additional video of the watch. This gave me the confidence to make my first purchase. Once Thanh received payment, the watch was shipped overnight. It was packaged very well and the watch was as described. I couldn't have asked for a better experience and product. You can buy with confidence, Thanh is as professional as can they get.

October 22, 2024
Unprompted review
Rated 5 out of 5 stars

Second purchase in 6 months

Second purchase in 6 months! By far the most competitive price in town, with authentic full set selection. The transaction was smooth and the product arrived in brand new condition. Won’t buy from anyone else!

J

October 22, 2024
Unprompted review
Rated 5 out of 5 stars

Takuya Watches Made the Purchasing Process Much Easier

I’ve waited 5 years to justify the purchase of my very first Rolex. It was like fate led me to Thanh. The transaction & communication couldnt have been easier. Celebrating my birthday with an Excellent condition, 2023 126610LN. Thank You Takuya Watches!
I have a feeling this won’t be the last.

October 18, 2024
Unprompted review
Rated 5 out of 5 stars

Takuya Watches is it!!

Just bought another timepiece from Takuya Watches, and it could not have been a more pleasant experience! When it comes to the timepiece market, Thanh is a consumate professional in every way; he always has an awesome selection to choose from, communication with him is ALWAYS clear and efficient, and he never fails to deliver top-quality watches at very fair prices. I would recommend him to anybody looking for their next watch.

October 16, 2024
Unprompted review
Rated 5 out of 5 stars

Takuya watches A++

Takuya watches are as advertised. One of, if not the best in the gray market business with stellar reputation. My experience was A+. I wanted to trade two watches for a special piece and the process was a breeze. And the price was more than fair. They kept in touch with me throughout the process. I’ll definitely go to Takuya for my future watch needs.

October 1, 2024
Unprompted review
Rated 5 out of 5 stars

Very Satisfied

I was hesitant on purchasing to a Rolex online shop. I checked out multiple sites, did my due diligence and finally ended with Thanh of Takuya watches. Our transaction went smooth and shipping was quick. Less than 24 hours, my 2023 Batman arrived. Packaging was excellent and once opened, my Holy grail was flawless and looks spanking brand new. Thanh even plastic wrapped it for protection. I will definitely buy from Takuya watches and highly recommend them.
AM

October 1, 2024
Unprompted review
Rated 5 out of 5 stars

First purchase

Made my first rolex purchase with them, product came as described, smooth fast shipping and communication. Great seller!

September 30, 2024
Unprompted review
Rated 5 out of 5 stars

Repeat customer

Repeat customer, second purchase, was asking for brand new unworn and he worked to find it, it was perfectly brand new and stickered. Great packaging and quickly delivered.

Would tell anyone to purchase with confidence. I will be back for future purchases.

September 25, 2024
Unprompted review
Rated 5 out of 5 stars

Made my first purchase from Takuya and…

Made my first purchase from Takuya and it was great. The communication throughout the entire process was excellent. The watch arrived as described and was expertly packaged. First class experience and will be only using Takuya for all my future watch purchases.

September 19, 2024
Unprompted review

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